Position Type: Full-time
Department: PerCuro by Sentrex
Work Location: Langford, BC
Work Arrangement: On-Site
Work Hours: Monday to Friday, Standard Business Hours
A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.
Come and join our team! But first, let us tell you why we love working here:
- We are 100% Canadian with locations across the country
- State-of-the-art facilities to provide high-quality products and services
- The opportunity to be a part of a winning, high-performing team
- Collaborative, engaging workplace culture – we are passionate about our people!
- Flexible working environment that promotes a healthy work-life balance
- Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
- High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
The Opportunity:
This dynamic position allows for direct patient care in an infusion clinic focused as a center of excellence for specialty medications. The Infusion Nurse provides professional nursing care to patients with chronic conditions including, neurological disorders, inflammatory bowel disease, rheumatologic diseases and other lifelong illnesses. This role will focus on patient assessments, administering intravenous and injectable medications and monitoring treatment outcomes related to disease progression, symptoms, and medication management. Acting as a primary point of contact for their assigned healthcare providers (physicians, nurses, and physician assistants), the Infusion Nurse ensures patients convenient and comfortable access to their prescribed therapies while serving as a key resource for patients, supporting disease management and treatment education.
As the clinic’s lead operator, the Infusion Nurse is responsible for ensuring all requirements are met from both a quality compliance standpoint and a quality patient care perspective. This includes managing patient care processes, maintaining adherence to clinical standards, and driving operational excellence to support safe and effective treatment delivery.
The ideal candidate is passionate about patient care and committed to improving access and outcomes. The candidate will embrace curiosity and demonstrate boldness in building best practices and continually seek opportunities to enhance processes that create meaningful change in how patients receive care. This role offers the chance to make a significant impact on patient experience and clinic quality.
Job Duties:
- Complete pre-treatment assessments to ensure patient eligibility for treatment
- Insertion of peripheral intravenous or establishing access via central line, following best practices and standards of provincial college.
- Provide medical support to patients, including but not limited to education on specific diseases, therapies, and disease management.
- Support and monitor the administration of IV, SC and IM medications in the clinic environment.
- Handling and reconstitution of biologic or oncology medications within Health Canada and manufacturer guidelines.
- Monitor patients before, during and following treatment.
- Complete and maintain training for specific therapies by maintaining knowledge as per Health Canada’s Product Monograph, company policies & procedures
- Maintain a safe, clean clinic environment by adhering to established procedures, rules, and regulations and uphold quality, safety and infection control standards at all times.
- Maintain adequate medical and office supplies through regular inventory checks and timely ordering.
- Document and maintain patient records to ensure treatment history is adequately captured.
- Submit necessary documentation to appropriate parties in a timely manner as outlined by Sentrex policies.
- Maintains strict confidentiality of patient and corporate information, sharing details only with authorized personnel in accordance with privacy and confidentiality standards and policies.
- Liaise with physicians’ offices, pharmacies, services providers, and other parties to provide comprehensive and coordinated service to patients and healthcare providers.
- Participates in ongoing internal and/or external continuing education activities, clinic audits and training sessions.
- Administer and adhere to patient care protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers.
- Follow and abide by all provincial College of Nurses guidelines while providing patient care.
- Report adverse events in accordance with Health Canada, manufacturer and company guidelines.
- Additional duties as assigned by Sentrex leadership.
What you need to ensure you are set up for success:
- Minimum 2-4 years of infusion nursing experience.
- Registered Nurse, with Professional Liability Insurance.
- Critical Care, Emergency, Oncology, Neurology, Rheumatology, Gastro, Hepatology and/or pediatric experience an asset
- Maintain yearly membership with provincial College of Registered Nurses, in good standing.
- CPR and First-Aid certification required.
- ACLS, CVAA, CON(C), PALS certificate as asset.
- Expert IV insertion skills
- Able to confidently deliver patient education including but not limited to patient self-injection education and medication teaching.
- Ability to confidently administer medications via IV, IM and/or SC
- Passionate at supporting patient care and removing barriers to care.
- Ability to work autonomously and proficiently, as part of a larger remote team
- Comfort executing medical directives and managing infusion related reactions.
- Understanding of the pharmaceutical industry an asset
- Effective interpersonal skills
- Strong organizational skills and attention to detail
- Ability to meet deadlines and be flexible with patient and HCP requirements.
- Excellent problem-solving skills: ability to resolve issues effectively and efficiently
- Ability to communicate effectively both verbally and in writing.
What makes you a great fit for this team:
- Your commitment to providing a high level of service to your internal and external clients.
- You are highly adaptable with a track record of success during times of growth and organizational change.
- You have a proven track record of developing trust and influence at multiple levels.
- You demonstrate an impactful and candid communication style.
- You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.
Why join Sentrex?
We value our employees! Our permanent full-time employees are provided with a:
Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.
We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!
Accommodations can be made available upon request for those candidates taking part in the selection process.
Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.
