25 meilleures offres (full time, toronto, on) (à pourvoir)

Operations Supervisor
TP Canada —Toronto, ON
- 47 000 $ par an
- Temps plein
- Gestion d'équipe
- Formation et développement
- Assurance Dentaire
Call Center Supervisor
Consolidated Credit Counseling Services of Canada Inc. —North York, ON
- De 55 000 $ à 70 000 $ par an
- Temps plein
- Expérience en supervision
- Baccalauréat
- Mentorat
- Congés payés
il y a 12 jours
SUPPORT ASSISTANT B
City of Toronto —Toronto, ON
- De 36,35 $ à 39,69 $ de l’heure
- Temps plein
- Microsoft Outlook
- Salesforce
- Recherche
il y a 1 jour
Streetcar Services Attendant
Toronto Transit Commission —Toronto, ON
- De 26,36 $ à 34,09 $ de l’heure
- Temps plein
- Nettoyage
- Assurance Dentaire
- Assurance Vision
il y a 6 jours
Associate Yonge and Eglintion
TJX Canada —Toronto, ON
- De 17,60 $ à 22,00 $ de l’heure
- Temps plein
- Pas d'expérience requise
- Caisse
- Nettoyage
il y a 2 jours
Warehouse Associate
Honey —Toronto, ON
- De 17,60 $ à 28,00 $ de l’heure
- 8 Heures
- Port de charges lourdes
- Gestion des stocks
- Maintenance
Postuler rapidement
Member Services Specialist
Healthcare of Ontario Pension Plan (HOOPP) —Toronto, ON
- De 52 400 $ à 75 000 $ par an
- Temps plein
- Travail hybride
- Baccalauréat
- Compétences en communication
- Assurance Dentaire
Full Time Support Worker 1-Float
Community Living Toronto —Toronto, ON
- De 45 021 $ à 48 685 $ par an
- Temps plein
- Administration de médicaments
- Diplôme d'études secondaires
- En présentiel
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
Warehouse Associate
Uline —Milton, ON
- De 31 $ à 35 $ de l’heure
- Heures supplémentaires
- Diplôme d'études secondaires
- Jours fériés payés
- Bourses d'Études
il y a 13 jours
Maintenance Grade 2 (Nights)
Toronto Parking Authority —Toronto, ON
- 31,57 $ de l’heure
- Temps plein
- Assainissement
- Diplôme d'études secondaires
- Conduite de véhicule
Team Member - Mixer/Scaler
fgf brands —Greater Toronto Area, ON
- 26,15 $ de l’heure
- Nuits au besoin
- Mathématiques
- Contrôle de la qualité
- Nettoyage
- Bourses d'Études
Collection Agent
Suite Excel Collections Canada —Toronto, ON
- 8 Heures
Postuler rapidement
Receptionist
Kaizen Automotive Group —Etobicoke, ON
- De 18 $ à 22 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Outlook
- Expérience administrative
- Assurance Invalidité
- Assurance Dentaire
il y a 1 jour
Service Dispatcher
Confidential —Toronto, ON
- À partir de 22 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
Postuler rapidement
il y a 1 jour
Administrative Assistant
Runnymede Healthcare Centre —Toronto, ON
- De 61 625 $ à 72 091 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Mover
Rent-a-Son —Toronto, ON
- De 19 $ à 24 $ de l’heure
- Temps partiel
- Port de charges lourdes
- Service à la clientèle
- Diplôme d'études secondaires
Postuler rapidement
19 h
Cleaner- Full Time
BEST - For A Cleaner World —Toronto, ON
- De 20,45 $ à 21,60 $ de l’heure
- Temps plein
- Port de charges lourdes
- Assainissement
Postuler rapidement
il y a 6 jours
Assistant Property Manager
OMERS —Toronto, ON
- De 72 000 $ à 82 000 $ par an
- Temps plein
- Service à la clientèle
- Microsoft Office
- Gestion de budget
il y a 7 jours
Service Assistant - BMW Etobicoke
Policaro Group —Etobicoke, ON
- Temps plein
- Vente
- Nettoyage
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 7 jours
Team Assistant
Ontario Health atHome —Toronto, ON
- De 46 375,41 $ à 55 257,52 $ par an
- Fins de semaine au besoin
- Microsoft Word
- Windows
- Expérience administrative
Cleaner- Full Time
BEST - For A Cleaner World —Toronto, ON
- De 19,30 $ à 20,45 $ de l’heure
- Temps plein
- Port de charges lourdes
- Assainissement
Postuler rapidement
il y a 6 jours
Associate Analyst, Anti-Money Laundering
First National Financial —Toronto, ON
- De 50 000 $ à 60 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Service à la clientèle
Postuler rapidement
il y a 4 jours
Materiel Management Technician
Canadian Armed Forces —Ontario
- De 4 337 $ à 6 413 $ par mois
- Temps partiel
- Gestion des stocks
- Pas d'expérience requise
- Chariot élévateur
- Assurance Dentaire
- Congés payés
Mill Spare
Atlantic Packaging Products Ltd —Scarborough, ON
- 32,17 $ de l’heure
- 12 Heures
- Anglais
- Diplôme d'études secondaires
- Mathématiques
- Programmes de Bien-être
- Assurance Dentaire
Postuler rapidement
Virtual Customer Representative
Pacific Canadian Careers —Mississauga, ON
- De 69 000 $ à 150 000 $ par an
- Temps plein
- Télétravail
- Service à la clientèle
- Compétences en informatique
- Compétences en communication
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : full time (toronto, on)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Operations Supervisor

TP Canada
Toronto, ON

Postuler dès maintenant

Détails du poste

Temps plein

Avantages

Assurance Dentaire

Compétences

Gestion des opérations
Coaching
Amélioration des processus
Gestion d'équipe
Service à la clientèle
Orientation axée sur le service à la clientèle
Soutien à la clientèle
Formation et développement
Coaching en milieu de travail
Interaction avec les clients
Coordination d'équipe
Amélioration des processus opérationnels

Description complète du poste

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About the Job

This role is responsible for directing, managing, and controlling team performance while delivering a high standard of customer experience. The position takes full ownership of team results across customer satisfaction, quality, and operational metrics, while fostering a strong people-focused and performance-driven culture.

Responsibilities

Customer

Directs, manages, and controls the performance of the team while communicating and completing transactions for customers.

Takes complete ownership of the aligned team’s performance on CSAT, Quality, NPS, and other customer metrics.

Demonstrates a strong customer orientation and makes consistent efforts to understand and respond to client needs.

Operational Excellence

Monitors adherence to Service Level Agreements (SLAs) as defined by the Client / Process, including TAT, Quality, Productivity, and Attendance.

Cascades important updates and information to the team during pre-shift briefings.

Monitors calls and provides timely feedback as agreed with Clients and Operations.

Conducts weekly quality audits and develops action plans for advisors requiring coaching and development to achieve desired performance levels.

Tracks attrition and conducts quarterly audits for leave cards and other required documentation.

Identifies process gaps and collaborates with Client, Quality, and Training teams to develop and implement solutions.

Provides regular performance updates to the Team Manager, including risks, issues, and improvement areas.

Initiates CAP, DAP, and EDP processes for disciplinary and performance-related concerns as required.

Ensures efficient and accurate leave management for the team.

Participates in monthly calibration sessions with Quality, Team Coaches, and Trainers to ensure alignment with quality standards.

People & Culture

Acts as an effective team player and resolves conflicts in a constructive and timely manner.

Guides and supports team members toward achieving individual and team objectives.

Maintains effective work behavior under pressure and adapts successfully to changing demands and conditions.

Enables development opportunities for the team through participation in various initiatives.

Assists new and existing team members by preparing development plans and tracking progress against them.

Ensures team adherence to discipline standards and TP policies.

Takes responsibility for implementing feedback and cascading opportunities identified through skip-level meetings to relevant departments.

Critical Competencies

Delivers Customer Service

Solves Problems

Communicates Effectively

Supports Colleague Development

Salary

$47,000 annually

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto
Fully onsite (5 days a week)

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

Robust career path with a full development plan and the opportunity to grow in the organization.

Paid 9 weeks of training and nesting which consists of 3 weeks of classroom training, 2 weeks of applied learning, 4 weeks of ticketing (nesting), and 2 weeks of annual leave.

Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs

Positive and supportive environment

Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodate you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Postuler dès maintenant

Affinez votre recherche

full time emplois - toronto, on

Operations Supervisor

Call Center Supervisor

SUPPORT ASSISTANT B

Streetcar Services Attendant

Associate Yonge and Eglintion

Warehouse Associate

Member Services Specialist

Full Time Support Worker 1-Float

Warehouse Associate

Maintenance Grade 2 (Nights)

Team Member - Mixer/Scaler

Collection Agent

Receptionist

Service Dispatcher

Administrative Assistant

Mover

Cleaner- Full Time

Assistant Property Manager

Service Assistant - BMW Etobicoke

Team Assistant

Cleaner- Full Time

Associate Analyst, Anti-Money Laundering

Materiel Management Technician

Mill Spare

Virtual Customer Representative

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : full time (toronto, on)

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact