11 meilleures offres (spa receptionist, surrey, bc) (à pourvoir)

Spa Receptionist
Art of Sauna —Burnaby, BC
- De 21 $ à 22 $ de l’heure
- Temps partiel
- Service à la clientèle
- Assainissement
- Caisse
- Assurance Dentaire
- Congés payés
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il y a 5 jours
Concierge
Hyatt Vancouver Downtown Alberni —Vancouver, BC
- 32,66 $ de l’heure
- Fins de semaine au besoin
- Microsoft Office
- Hôtel
- Réception
- Bourses d'Études
il y a 2 jours
Front desk / client coordinator
LUXE AESTHETIC LOFT —Langley, BC
- De 23 $ à 25 $ de l’heure
- Temps partiel
- Diplôme d'études secondaires
- Sens de l'organisation
- Réception
- Heures d'arrivée et de départ flexibles
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Spa Receptionist
Rosewood Hotel Georgia —Vancouver, BC
- De 23 $ à 25 $ de l’heure
- Temps plein
- Service
- Certification RCR
- Assainissement
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Guest Service Agent
Vida Spa —Vancouver, BC
- De 22 $ à 24 $ de l’heure
- Temps plein
- Sens de l'organisation
- Réception
- Nettoyage
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Salon Coordinator
Bare Wax Bar —Vancouver, BC
- De 18,25 $ à 20,00 $ de l’heure
- Temps partiel
- Vente
- Service à la clientèle
- Caisse
- Réductions Tarifaires
Postuler rapidement
il y a 11 jours
Spa Receptionist
Yuen Foot Massage & Spa —Vancouver, BC
- De 18,25 $ à 19,00 $ de l’heure
- Temps partiel
- Anglais
- Réception
- Nettoyage
- Réductions Tarifaires
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20 h
Guest Services
Sabai Thai Spa Inc —Port Coquitlam, BC
- De 18,25 $ à 20,00 $ de l’heure
- Temps partiel
- Assainissement
- Réception
- Nettoyage
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Salon Receptionist
Mophead Salon —Richmond, BC
- À partir de 18,50 $ de l’heure
- Temps plein
- Microsoft Word
- Google Suite
- Anglais
Postuler rapidement
il y a 11 jours
Medical Aesthetics Clinic Receptionist & Assistant
Venus Skin Clinic —Vancouver, BC
- 18,25 $ de l’heure
- Temps partiel
- Service à la clientèle
- Anglais
- Réception
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 3 jours
Receptionist (Korean & Chinese Speaker Preferred)
Smile Well Medical & Spa —Coquitlam, BC
- De 20 $ à 27 $ de l’heure
- Temps partiel
- Cabinet médical
- Anglais
- Réception
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Spa Receptionist
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Receptionist
Ashby Grove Barber shop Oshawa Centre —Oshawa, ON
Have worked at the cash desk dealing with all methods of payments as well as preparing and dropping of deposits. Have open and flexible availability.
De 17,60 $ à 20,00 $ de l’heure
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : spa receptionist (surrey, bc)

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Spa Receptionist

Art of Sauna
Burnaby, BC

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Détails du poste

Temps partiel | Temps plein
Il y a 5 jours

Avantages

Assurance Maladie Complémentaire
Assurance Dentaire
Congés payés
Assurance Vision
Stationnement sur place

Compétences

Transactions de vente au détail
Conciliation de caisse en fin de quart
Recommandation de produits
Marchandisage visuel
Service à la clientèle
Planification des rendez-vous clients
Assainissement
Caisse
Blanchissage
Service à la clientèle
Orientation vers les ventes
Orientation axée sur le service à la clientèle
Aménagement de présentoirs
Réception
Nettoyage
Stockage
Compétences en informatique
Services de spa
Planification des rendez-vous
Service aux visiteurs
Systèmes de point de vente
Résolution des problèmes de la clientèle
Compétences en communication

Description complète du poste

The Spa Receptionist is the first and last point of contact for our guests and plays an important role in creating a welcoming, professional, and relaxing spa experience. This position is responsible for providing exceptional customer service, managing appointments, processing payments, supporting retail sales, and ensuring the reception and guest areas are organized and running smoothly.

The ideal candidate is warm, professional, organized, dependable, and comfortable working in a busy spa environment.

Key ResponsibilitiesGuest Experience & Customer Service

Warmly greet and welcome all guests upon arrival.
Check guests in and out efficiently and professionally.
Provide knowledgeable information about spa services, treatments, packages, memberships, promotions, and products.
Answer guest questions and assist with treatment recommendations when appropriate.
Maintain a calm, professional, and welcoming atmosphere at the front desk.
Handle guest concerns professionally and escalate issues to management when necessary.
Protect guest privacy and maintain confidentiality at all times.

Appointment Booking & Scheduling

Answer incoming telephone calls, emails, and other guest inquiries promptly and professionally.
Book, reschedule, and cancel appointments accurately.
Help guests select appropriate treatments based on their needs and preferences.
Confirm appointments and communicate spa cancellation and booking policies.
Manage treatment schedules to maximize appointment availability and minimize unnecessary gaps.
Maintain and manage waitlists.
Rebook guests for future treatments before they leave whenever appropriate.
Communicate scheduling changes with therapists, estheticians, and management.

Payments & Front Desk Operations

Accurately process cash, debit, credit card, gift card, membership, and other approved payments.
Issue receipts and properly process refunds or adjustments according to company policy.
Sell and redeem gift cards and spa packages.
Maintain accurate client profiles and appointment information.
Complete opening and closing front desk procedures.
Balance the cash drawer and payment transactions when required.
Report discrepancies or payment issues to management promptly.

Retail Sales

Become knowledgeable about the spa's retail products.
Assist guests with product recommendations when appropriate.
Promote home-care products that complement guests' treatments.
Maintain attractive, clean, organized, and fully stocked retail displays.
Inform management when retail inventory is running low.
Participate in retail promotions and sales initiatives.

Spa Operations

Maintain a clean, organized, and professional reception area.
Ensure guest waiting and relaxation areas remain tidy and presentable.
Assist with towels, robes, slippers, laundry, and other operational duties when required.
Monitor spa supplies and notify management when inventory needs replenishing.
Communicate with treatment providers regarding guest arrivals, delays, cancellations, and schedule changes.
Assist other departments when necessary to maintain smooth spa operations.
Follow all spa policies, procedures, sanitation standards, and safety requirements.

Qualifications

Previous reception, hospitality, spa, salon, retail, or customer service experience is preferred.
Excellent customer service and communication skills.
Professional and polished appearance and manner.
Strong organizational and multitasking abilities.
Comfortable using computers, booking software, email, and point-of-sale systems.
Strong attention to detail.
Ability to handle confidential guest information professionally.
Ability to remain calm and courteous during busy periods.
Dependable, punctual, and able to work effectively as part of a team.
Comfortable recommending and selling spa services and retail products.

Performance Expectations

Successful Spa Receptionists are expected to:

Deliver consistently excellent guest service.
Maintain accurate bookings and client information.
Minimize booking errors.
Encourage appropriate rebooking.
Support retail, gift card, package, and membership sales.
Maintain professional telephone and front desk etiquette.
Arrive on time and maintain dependable attendance.
Work collaboratively with therapists, estheticians, reception staff, and management.
Follow company policies and procedures consistently.

Physical & Scheduling Requirements

Ability to sit or stand for extended periods.
Ability to perform light lifting and general spa support duties.
Availability to work a flexible schedule, which may include evenings, weekends, and holidays depending on business needs.

Compensation

Competitive hourly wage based on experience.
Retail sales incentives or commission where applicable.
Tips or gratuities where applicable.
Employee spa and retail benefits according to company policy.

Pay: $21.00-$22.00 per hour

Benefits:

Dental care
Extended health care
On-site parking
Paid time off
Vision care

Experience:

Spa services: 1 year (preferred)
Customer service: 2 years (required)
Front desk: 2 years (required)
Computer skills: 2 years (required)

Work Location: In person

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spa receptionist emplois - surrey, bc

Spa Receptionist

Concierge

Front desk / client coordinator

Spa Receptionist

Guest Service Agent

Salon Coordinator

Spa Receptionist

Guest Services

Salon Receptionist

Medical Aesthetics Clinic Receptionist & Assistant

Receptionist (Korean & Chinese Speaker Preferred)

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