25 meilleures offres (guest service, pitt meadows, bc) (à pourvoir)

Specialist, Guest Experience
Vancouver Airport Authority —Vancouver, BC
- De 71 560 $ à 93 525 $ par an
- Temps plein
- Gestion de projet
- Baccalauréat
- Service aux visiteurs
Greeter
Adecco Canada —Vancouver, BC
- 24,44 $ de l’heure
- Temporaire
- Diplôme d'études secondaires
- Compétences en communication
- Assurance Dentaire
Postuler rapidement
il y a 10 jours
Sales Associate - Spirit
Spirit Halloween —Maple Ridge, BC
- À partir de 18,25 $ de l’heure
- Marchandisage
- POS
- Nettoyage
Receptionist
ELIM CHRISTIAN CARE SOCIETY —Surrey, BC
- De 26,27 $ à 27,99 $ de l’heure
- Appeler l'employeur
- Microsoft Office
- Expérience administrative
- Réception
Postuler rapidement
il y a 9 jours
Front Desk Clerk
Extreme Air Park —Langley, BC
- 19 $ de l’heure
- Temps partiel
- Sens de l'organisation
- Réception
- Nettoyage
Postuler rapidement
Greeter
White Spot —Langley, BC
- 18,25 $ de l’heure
- Service aux visiteurs
- Restaurant
- Heures d'arrivée et de départ flexibles
Guest Service Agent
Sandman Hotel Group —Vancouver, BC
- De 28 $ à 33 $ de l’heure
- Temps partiel
- Hôtel
- Diplôme d'études secondaires
- Diplôme universitaire non requis
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 8 jours
Receptionist (Casual)
Bria Communities —Langley, BC
- 23,06 $ de l’heure
- Google Suite
- Contrôle de l'inventaire
- Anglais
- Heures d'arrivée et de départ flexibles
il y a 12 jours
Venue/Events Staff (Nights)
SKY Hangar —Pitt Meadows, BC
- De 20 $ à 25 $ de l’heure
- Quart de nuit
- Service à la clientèle
- Diplôme d'études secondaires
- Nettoyage
- Réductions Tarifaires
- Heures d'arrivée et de départ flexibles
Postuler rapidement
Guest Experience Specialist
Marriott International, Inc —Vancouver, BC
- 36,26 $ de l’heure
- Temps plein
- Pas d'expérience requise
- Hôtel
- Diplôme d'études secondaires
il y a 10 jours
At Your Service Agent
Marriott International, Inc —Vancouver, BC
- De 27,12 $ à 33,90 $ de l’heure
- Temps plein
- Soutien aux personnes handicapées
- Pas d'expérience requise
- Hôtel
il y a 10 jours
Host
Red Robin Canada —Coquitlam, BC
- 18,25 $ de l’heure
- Temps partiel
- Service à la clientèle
- Pas d'expérience requise
- En présentiel
Postuler rapidement
il y a 9 jours
Guest Experience Associate
TOCA Football —Langley, BC
- Temps partiel
- Réception
- Nettoyage
- Service aux visiteurs
- Programme d'Aide aux Employés
Postuler rapidement
Part Time Sales Associate - Canada - Guildford Town Centre
Build-A-Bear Workshop Canada —Surrey, BC
- Temps partiel
- Service à la clientèle
- Diplôme d'études secondaires
- Service aux visiteurs
Casual Event and Exhibit Ambassadors
BC Pavco —Vancouver, BC
- À partir de 24,01 $ de l’heure
- Fins de semaine au besoin
- Réception
- Service aux visiteurs
Postuler rapidement
il y a 11 jours
Guest Service Agent
Sandman Hotel Group —Langley, BC
- De 19,00 $ à 19,50 $ de l’heure
- Fins de semaine au besoin
- Expérience en gestion
- Hôtel
- Comptabilité
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 5 jours
Part-time Sales Associate (CA89 Morgan Crossing)
Miniso Canada —Surrey, BC
- Service à la clientèle
- Marchandisage
- Caisse
22 h
Guest Service Agent
Marriott International, Inc —Vancouver, BC
- De 26,71 $ à 35,61 $ de l’heure
- Temps plein
- Soutien aux personnes handicapées
- Pas d'expérience requise
- Diplôme d'études secondaires
il y a 4 jours
Team Member
Tim Hortons | Interwest Restaurants —Port Coquitlam, BC
- À partir de 17,85 $ de l’heure
- Temps partiel
- Service aux visiteurs
Postuler rapidement
Receptionist - Maple Ridge Chevrolet Buick GMC
AutoCanada Inc. —Pitt Meadows, BC
- 18,75 $ de l’heure
- Embauche urgente
- Microsoft Office
- Expérience administrative
- Comptabilité
Postuler rapidement
il y a 11 jours
Product Guide - Seasonal
Arc'teryx —Coquitlam, BC
- De 20,70 $ à 23,10 $ de l’heure
- Temps partiel
- Service à la clientèle
- Marchandisage
- Service aux visiteurs
- Plan d'actionnariat des employés
- Assurance Dentaire
il y a 10 jours
Front Desk Opener Weekends
Gold's Gym - British Columbia —Langley, BC
- 18,25 $ de l’heure
- 12 Heures
- Microsoft Outlook
- Anglais
- Diplôme d'études secondaires
Postuler rapidement
Barista/Customer Service
Vanilla Bean Bake Shop —Maple Ridge, BC
- De 18,25 $ à 21,00 $ de l’heure
- Temps partiel
- Service
- Mathématiques de base
- Caisse
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 14 jours
Specialist, Guest Experience
Vancouver Airport Authority —Vancouver, BC
- De 71 560 $ à 93 525 $ par an
- Temps plein
- Baccalauréat
- Gestion d'équipe
- Service aux visiteurs
- Programmes de Bien-être
Front Desk Agent (Part-Time)
Marriott International, Inc —Burnaby, BC
- De 26 $ à 29 $ de l’heure
- Temps partiel
- Pas d'expérience requise
- Hôtel
- Diplôme d'études secondaires
il y a 9 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service (pitt meadows, bc)

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Specialist, Guest Experience

Vancouver Airport Authority
Vancouver, BC

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Détails du poste

Temps plein

Compétences

Français
Études postsecondaires
Traitement des plaintes
Gestion de projet
Baccalauréat
Prise de décisions
Coordination de programmes
Orientation axée sur le service à la clientèle
Service aux visiteurs
Affaires
Résolution des problèmes de la clientèle
Expérience en gestion de projet
Compétences en communication
Interaction avec les clients

Description complète du poste

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Passenger Experience is an integral part of YVR, delivering service excellence, operational expertise and ensuring every guest arriving, departing or connecting through YVR has a welcoming experience.

Position overview

Do you have passion for delivering an exceptional guest experience?

We have a permanent, full-time opportunity for a Specialist, Guest Experience with the Guest Experience team. Reporting to the Manager, Guest Experience, the successful candidate will be responsible for reviewing, triaging, managing, responding and resolving guest feedback and escalations as well as leading and implementing YVR’s Government Courtesies and VIP program. As a key member of the Guest Experience team, the Specialist may also support a variety of guest experience programs and projects.

Key responsibilities include:

Responding to escalated guest emails, letters, social media responses, in-person communications and phone calls in a timely manner
Collaborating with other departments to investigate specific events to determine and recommend an appropriate response and resolution
Reviewing entries made into the YVR corporate tracking system and reporting any guest service trends to internal departments and senior management.
Provide guest service and operational guidance for the Guest Experience team
Plan and coordinate government VIP meet and greet services, special events and guest experience programs
Assist in providing orientation tours for external organizations as needed
Participate in irregular operations and assist with day-of operations duties as required
Provide support for Guest Experience projects as required.

Key qualifications include:

3-5 years of recent, related experience supplemented by completion of bachelor’s degree or other post-secondary education with a focus on communications, operations or business; or an equivalent combination of training and experience.
Proven professional writing and communications experience specific to guest relations – with a minimum of one to two years of experience – for both written and verbal responses.
Direct and recent experience in delivering outstanding guest service in an operational environment.
Expert communication, and problem-solving skills are required to resolve complex guest issues and guest service escalations, while remaining calm under pressure
Solid understanding of airport processes and services (e.g., US Customs and Immigration, Canada Customs, connections facilities, airline industry, accessibility, etc.)
Strong organization skills, project management experience and attention to detail
Excellent conflict resolution and interpersonal skills with the proven ability to handle complex situations with diplomacy.
Experience working collaboratively and effectively with both internal and external stakeholders, business partners, government agencies including embassies and consulates. Working with discretion is required.
Excellent decision-making skills are needed; the role requires acting with deep empathy and fairness
Fluency in French (written and/or verbal) is considered an asset.

This position is open to both Vancouver Airport Authority employees and external applicants. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

As part of our recruitment process, short-listed candidates may be required to participate in an assessment process.

Salary Range : $71,560 to $93,525 per annum, based on 37.5-hour work week. This is individually tailored to reflect your unique experience, qualifications and internal equity. At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at https://careers.yvr.ca/benefits

Who We Are

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you’re from, you belong at YVR. If you have any questions about accessibility or require any assistance applying, please reach out at [email protected].

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service (pitt meadows, bc)

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