South Capital Family Health Team
EXECUTIVE DIRECTOR
JOB DESCRIPTION
Reports To: The Board of Directors
Location: 2626 Bank Street, Ottawa, ON, K1T 1M9
Environment: Office/Hybrid
Start Date: Anticipated August or September 2026
Salary: $120,000-$130,000
Working hours: 40-44 hours per week
Benefits: Extended health, dental and 4 weeks annual leave + 1 week sick leave
Organization Background
South Capital Family Health Team (SCFHT) is a newly established non-profit organization created to expand access to comprehensive, team-based primary care for communities with some of the province's highest levels of unmet need. Working in partnership with affiliated Family Health Organizations (FHOs), SCFHT brings together physicians and interdisciplinary health professionals to improve access, continuity of care, chronic disease management, prevention, and patient outcomes.
Most employees hired by SCFHT are members of its interdisciplinary team and are formally assigned to an affiliated FHO to support integrated patient care under the guidance of the hosting organization’s physicians. While employment, human resources, and organizational oversight remain with SCFHT, day-to-day responsibilities are carried out in close collaboration with FHO physicians to deliver coordinated, patient-centred care.
SCOPE OF POSITION:
The Executive Director provides overall leadership and management to a multi-disciplinary healthcare organization. They work closely with the Board of Directors and Lead Physician, and partner organizations toward the development and implementation of effective policies, procedures, programs, and strategic direction, and stewards SCFHT's financial and human resources to promote the achievement of the SCFHT's mission and organizational objectives. The Executive Director is the public face of the SCFHT, embodying and articulating its values to both the staff and the external community, including clients, funders, partners, colleagues, politicians, and the general public. Using a collaborative, team-building approach, the Executive Director creates an environment which encourages progressive management, quality improvement, and a client centred approach.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
In the performance of their role, the Executive Director ensures compliance with all applicable laws and regulations, particularly in the areas of accreditation, accessibility, financial management, and human resources for SCFHT, and ensures that the board of directors is kept informed of SCFHT’s financial position and of any human resources or other issues that could potentially become liabilities.
The Executive Director assumes responsibility for the Centre's day-to-day functioning, strategic goals, relationships, and reputation in the community, and for ensuring that patient needs are met within the parameters of SCFHT’s mandate. In the accomplishment of these broad responsibilities, they are responsible for some particular tasks, not limited to the following:
1. Program and service delivery
Ensures organizational accountability in respect of funding agreements, contractual obligations, board direction, client needs, sectoral priorities, and organizational values in the development and implementation of annual operational and tactical plans, and of programs and services; in the development of performance indicators and their application to program and service evaluation and monitoring; in pursuing and retaining program and funding opportunities.
Ensures preparation for accreditation process review and implementation of recommendations following the review.
2. Financial management
Oversees the effective management of the SCFHT assets and fundraising strategy.
Ensures that the affairs of SCFHT are managed in keeping with long-term and annual financial plans and the expectations and parameters of the funders; and that proper accounting systems are in place to provide timely and accurate financial management information to the Board, including an annual financial plan and detailed quarterly statements, including variance analysis, and recommendations regarding adjustments required.
3. Human resources management
Oversees the full breadth of human resources responsibilities, including policy development, program management, performance management, staffing, succession planning, compensation, benefits, conflict resolution, training and learning, health and safety, and labour relations.
Oversees the development of and monitors the annual work plans to ensure realization of strategic/annual plans.
4. Liaison with the community
Interprets and promotes the SCFHT's services and programs to the community, fosters stakeholder engagement.
Oversees community/public relations strategy; acts as SCFHT's spokesperson to promote awareness of programs and services by addressing external audiences and media.
Provides appropriate liaison with existing and potential funders, engaging in consultations and providing accurate, timely responses to requests.
Builds, promotes, and maintains strong partnerships with local, regional, provincial, and federal groups and committees of relevance and other community partners.
Identifies community needs through consultations with clients, community representatives, and internal and external service providers.
Promotes Centre objectives on a political level regionally, provincially and nationally.
5. Board of Directors
Acts as ex-officio member at all meetings of the Board of Directors and board committee meetings.
Ensures that the board has a solid understanding, including strengths and opportunities for improvement, in all programs and services, as well as any potential legal or HR risks to the organization.
Facilitates board decision making through the provision of briefings, guidance and advice; administrative support; and appropriate, timely and accurate research, statistics and reports. Ensures that board decisions are documented and implemented.
Assists the board with the development of strategic direction, short- and long-range plans and measurable goals, and with the development implementation and monitoring of bylaws, policies and procedures.
Assists the board with the identification, recruitment, orientation, and development of its members.
Undertakes special projects as assigned by the board of directors.
6. Collaborative leadership
Provides active leadership to team members, offering collaborative leadership, mentorship, talent management, and engagement in the team's projects.
On an ongoing basis, works with the board of directors and other appropriate stakeholders to identify, evaluate and mitigate strategic and operational risks to the organization and its stakeholders.
Participates in special events as required.
Maintains up-to-date professional skills and knowledge through formal and informal training.
Qualifications
Education:
· MBA or MHA required
Professional Experience:
· A minimum of five years’ experience in a senior management position in a healthcare organization
· Experience working with a community Board of Directors and committee structure desirable
· Substantial progressive experience in service organization management, including experience with health policy and advocacy, financial and HR management, relations with funding bodies and private sector organizations, program development and evaluation
Knowledge and Abilities
· Knowledge of current health care environment and primary care reform in Ontario, including Family Health Organizations and Interprofessional Care Teams
· Ability to motivate, lead, and empower others to achieve goals within an inter-professional team environment
· Ability to establish and maintain positive working relationships with key stakeholders
· Broad understanding of social justice, health equity and harm reduction
· Innovative and technology-forward with knowledge of digital solutions
· Ability to work in a culturally diverse environment - both community and staff
· Ability to anticipate and act proactively in an environment of change
· Ability to formulate strategies and policies, and create new approaches in challenging situations
· Ability to prepare and manage budgets, analyse financial records and prepare reports
Working Conditions
This position is primarily office-based with 40-44 hours of work per week expected, typically Monday to Friday. Flexibility is required to accommodate on-call support during evenings and weekends and fundraising activities, donor meetings, and events that may occur outside of regular business hours. As a non-unionized role, the incumbent is expected to manage their time responsibly and utilize flexible work arrangements as required.
Equity, Diversity and Inclusion Statement
South Capital Family Health Team is committed to fostering an inclusive, respectful, and equitable workplace where all employees are valued and supported. We are an equal opportunity employer and welcome applications from qualified individuals of all backgrounds, identities, and experiences. Accommodations are available throughout the recruitment and employment process in accordance with applicable legislation.
Pay: $120,000.00-$130,000.00 per year
Benefits:
- Flexible schedule
- On-site parking
- Paid time off
Work Location: Hybrid remote in Gloucester, ON K1T 1M9
