At ALS, we encourage you to dream big.
When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
About the Position:
ALS is excited to hire for a Depot Coordinator for our newly established Fredericton depot operation. This position will be key to successful entry to the Atlantic market and there will be potential to grow with the operations. This role will consist of Coordinating the flow of work in the depot including preparing accurate bottle orders for delivery to clients throughout the Atlantic region and processing received samples into the ALS network. The successful candidate must be capable of working in a fast-paced environment and meeting strict deadlines while maintaining a strong focus on customer service.
Specific Responsibilities
· Welcome clients and couriers in the sample receiving area;
· Prepare bottle orders and sample preservatives for packing and shipping;
· Package and ship samples using appropriate couriers and procedures;
· Organize, prioritize, and track orders;
· Review and double check bottle orders prepared by others for errors;
· Receive supplies and distribute to appropriate department;
· Process return shipments for laboratory supplies;
· Take weekly stock counts;
· Maintain inventory control of sample bottles and general lab and shipping supplies;
· Deliver late shipments to couriers and others as required;
· Deliver/pickup of shipments, as required;
· Trace lost/late shipments and/or customer claims of lost shipments;
· Provide excellent customer service to clients and couriers;
· Clean and manage coolers after sample login;
· Ensure sample receiving area is clean, organized, and presentable at all times;
· Receive samples/coolers;
· Unpack and layout all samples from each submission in the order of the submission;
· Label verification;
· Basic building maintenance;
· Provide general assistance to support regional operations as required;
· Follow internal Standard Operating Procedures and schedules while ensuring analytical quality procedures are adhered to;
· Observe established safety regulations and comply with all ALS health and safety policies and procedures;
· Other duties as assigned by the Lab Supervisor or Regional Manager.
Required Knowledge, Skills & Abilities
· Good English communication skills (auditory, verbal, writing, and reading) as required;
· Ability to use Microsoft Office (Word, Excel, and Outlook) on a basic level;
· Basic computer skills;
· Ability to perform repetitive tasks correctly in a fast-paced environment;
· Good organizational skills with the ability to meet strict deadlines such as Turnaround Times (TAT) and holding requirements;
· Ability to work independently and as part of a team;
· A strong work ethic and willingness to own varied tasks as required;
· Strong customer service background;
· A commitment to excellence and a client-focused attitude.
Required Qualifications
· College or technical Diploma (science discipline preferred);
· Experience with customer service setting;
· Valid, clear driver’s license and use of own vehicle for travelling an asset;
· Ability to travel.
Physical Demands
· Ability to lift up to 50 lbs./23 kg on a regular basis and carry for short distances;
· Extensive walking or movement, bending, and kneeling for a full shift;
· Manual dexterity to perform intricate and/or repetitive tasks;
· Wear issued personal protective equipment (PPE) such as dust masks, gloves etc., when required.
· Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities.
Our Benefits Include
- An estimated hourly pay of $22.27CAD at the time of posting. Individual compensation is determined by factors such as job-related skills, relevant experience, education and/or training.
- Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
- Additional vacation days for years of service
- Business support for education or training after 9 months with the company
Please note: Benefits vary based on employee status.
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations, Metis and Inuit persons, members of minority groups, and persons living with disabilities.
ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.
