9 meilleures offres (customer account agent, new brunswick) (à pourvoir)

Customer Care Agent
Grand & Toy —Moncton, NB
- De 45 000 $ à 55 000 $ par an
- Temps plein
- Travail hybride
- Anglais
- Amélioration continue
- Compétences en communication
- Assurance Dentaire
- Bourses d'Études
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Night Auditor/Front Desk Agent
Amsterdam Inn & Suites-Grand Falls —Grand Falls, NB
- De 15,90 $ à 18,90 $ de l’heure
- Fins de semaine au besoin
- Compétences rédactionnelles
- Anglais
- Hôtel
- Assurance Dentaire
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Customer Account Agent
Eastern Credit Management Services —Saint John, NB
- De 20 $ à 23 $ de l’heure
- Temps plein
- Vente
- Compétences en informatique
- Compétences en communication
- Assurance Dentaire
- Congés payés
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Front Desk Agent
Crowne Plaza Saint John Harbour View —Saint John, NB
- De 15,90 $ à 16,50 $ de l’heure
- Temps partiel
- Hôtel
- Diplôme d'études secondaires
- Caisse
- Assurance Dentaire
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il y a 11 jours
Leasing & Marketing Coordinator
Gorham Real Estate —Fredericton, NB
- 42 000 $ par an
- Fins de semaine au besoin
- Hospitalité
- Google Suite
- Vente
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
il y a 1 jour
Group Sales and Service Support
Equitable CA —Nouveau-Brunswick
- De 41 000 $ à 61 000 $ par an
- Temporaire
- Microsoft Word
- Esprit d'analyse
- Déplacements à prévoir
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Regional Insurance Agent
CAA Insurance Company —Saint John, NB
- De 35 900 $ à 55 200 $ par an
- Horaire rotatif
- Travail hybride
- Vente
- En présentiel
- Compétences en communication
- Programmes de Bien-être
- Bourses d'Études
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Seasonal Guest Service Agent Summer 2026
Algonquin Resort —Saint Andrews, NB
- Temps partiel
- Service à la clientèle
- Anglais
- Hôtel
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Clinical Specialist - Abbott Vascular - Maritimes
Abbott Laboratories —Fredericton, NB
- Temps plein
- Logiciels de GRC/CRM
- Déplacements à prévoir jusqu'à 50%
- Capacités de présentation
il y a 2 jours

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Customer Service Advisor
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer account agent (new brunswick)

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Customer Care Agent

Grand & Toy
Moncton, NB

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Détails du poste

Temps plein

Avantages

Cotisation égale au RÉER
Assurance Dentaire
Bourses d'Études
Assurance Vision

Compétences

Live chat
Français
Gestion des demandes des clients
Anglais
Amélioration continue
Prise de décisions
Orientation axée sur le service à la clientèle
Traitement des commandes
Compétences en communication
Interaction avec les clients

Description complète du poste

Who We Are

At Grand & Toy, we're more than just a supplier – we're a trusted partner to businesses across Canada. With over a century of experience, we've built a legacy of delivering innovative solutions in office supplies, furniture, technology, cleaning products, and facility management. We strive to empower organizations by simplifying procurement, streamlining operations, and providing tailored solutions that drive success. We pride ourselves on exceptional service, sustainable practices, and creating value for businesses of all sizes.

As a leader in the industry, we're committed to fostering strong relationships, reducing costs, and helping our clients build smarter workplaces. Internally, that means building strong, respectful relationships with our people and our partners, too.

About the Role

As a Customer Care Agent at Grand & Toy, you’ll be a key voice for our business customers across Canada, ensuring every interaction is professional, accurate, and easy.

You’ll work within a hybrid support model (Canadian‑based and offshore teams), handling a mix of order inquiries, returns, delivery issues, and product questions across phone, email, and chat.

Reporting to the Manager of Customer Care, you’ll play a critical role in delighting our customers, supporting account growth, and reinforcing our reputation for exceptional service, while helping us continuously elevate how we serve our customers.

Key Responsibilities

Support customers & resolve issues - Respond to customer inquiries across phone, email, and chat, providing accurate information and resolving issues while delivering a professional, positive experience.
Manage orders & transactions - Process orders, changes, returns, and related transactions with a high level of accuracy, proactively monitoring status and communicating updates as needed.
Be a trusted customer partner - Build strong relationships by offering timely, knowledgeable, and solution‑oriented support that drives customer satisfaction and loyalty.
Collaborate to get things done - Work closely with Sales, Supply Chain, Operations, Pricing, Merchandising, Inventory Management and offshore teams to resolve service issues and ensure a seamless customer experience.
Drive continuous improvement - Share customer feedback and recurring issues, and stay current on products, services, and systems to help improve our processes and overall customer experience.

Who You Are

Fully Bilingual – Able to provide excellent customer care fluently in both English and French
Customer‑First Mindset – You genuinely care about solving problems and creating a great experience for customers, even when situations are challenging or complex.
Strong Communicator – You’re clear, professional, and confident in your written and verbal communication, and comfortable supporting customers over phone, email, and chat.
Detail‑Oriented & Accurate – You work carefully within systems and processes, with a strong focus on accuracy when entering orders, processing returns, and documenting interactions.
Problem Solver – You use sound judgment to assess situations, ask good questions, and identify practical solutions that balance customer needs and business realities.
Collaborative Team Player – You build positive working relationships with teammates and cross‑functional partners, and you’re comfortable working in a hybrid onshore/offshore environment.
Adaptable & Curious – You’re comfortable working in a fast‑paced environment, learning new systems, and adapting as customer needs and priorities evolve.

What Grand & Toy Offers

At Grand & Toy, we're committed to helping you thrive, professionally, financially, and personally. As part of our team, you'll enjoy a rewarding career with strong support and meaningful opportunities to grow.

Here’s what Grand & Toy offers:

Competitive Compensation – With a hiring range btween $45,000 - $55,000 reflecting your skills and experience, with future growth potential.
Comprehensive Benefits Package – Health, dental, vision, and wellness programs to support you and your family.
Retirement Savings Support – Matching RRSP contributions through a flexible retirement savings plan.
Learning & Development – Access to tuition reimbursement, training, tools, and resources to help you build your skills and advance your career.
Career Advancement – Opportunities for growth and promotion within a proudly Canadian company.
Exclusive Perks – Associate and corporate discounts, plus rewards programs in eligible roles.

Ready to Apply?

Join Grand & Toy as a Customer Care Agent and help us deliver an exceptional experience to businesses across Canada, while building a career with a company that values your skills, supports your growth, and recognizes your impact.

We are committed to providing accommodations for persons with disabilities. If you require accommodation during the recruitment process or in the workplace, we will work with you to meet your needs.

Our recruitment team uses AI tools to help source candidates, but all screening and selection decisions are made by humans. Only those selected for an interview will be contacted.

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customer account agent emplois - new brunswick

Customer Care Agent

Night Auditor/Front Desk Agent

Customer Account Agent

Front Desk Agent

Leasing & Marketing Coordinator

Group Sales and Service Support

Regional Insurance Agent

Seasonal Guest Service Agent Summer 2026

Clinical Specialist - Abbott Vascular - Maritimes

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer account agent (new brunswick)

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