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Account Manager

CB Process Instrumentation & Controls
Colombie-Britannique

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Détails du poste

Permanent | Temps plein

Avantages

Assurance Maladie Complémentaire
Cotisation égale au RÉER
Assurance Invalidité
Assurance Dentaire
Congés payés
Assurance Vision
Assurance Vie

Compétences

Microsoft Powerpoint
Développement des relations avec la clientèle
Ventes de territoire
Vente
Diplôme d'études professionnelles
Gestion des fournisseurs
Service à la clientèle
Salesforce
Ingénierie
Gestion des comptes clés
AEC
Génération de leads
Développement des relations avec la clientèle
Soutien technique
Développement commercial
Étude de marché
Pipeline de ventes
Orientation vers les ventes
Territoire de vente
Gestion de la relation client
Orientation axée sur le service à la clientèle
Consultation auprès de la clientèle
Gestion des comptes
Compétences en communication
Interaction avec les clients
Négociation

Description complète du poste

POSITION: Account Manager

LOCATION: Vancouver or Lower Mainland, British Columbia

REPORTS TO: Manager, Sales & Development

Who You Are:

The Account Manager (AM) is responsible for driving business growth and achieving revenue targets across all product lines by developing and maintaining strong customer relationships within an assigned territory. This role plays a critical part in identifying customer needs, developing end-user solutions, providing field support, and collaborating closely with internal technical and sales teams to deliver practical, value-added solutions. The ideal candidate is hands-on, mechanically and controls inclined, customer-focused, and motivated to grow both their sales expertise and technical knowledge while delivering exceptional customer experience.

About the Role:

Managing Customer Needs

Manages key customer and vendor relationships and participates in closing strategic opportunities, traveling for in-person meetings when necessary to develop key relationships
Assist customers through all forms of technology as well as in person meetings and technical support
Ensure solutions are provided in a timely and successful manner based on customer needs and objectives
Manage client relationships so the CB portfolio of products is preferred
Manages customer expectations and contributes to a high level of customer satisfaction

Managing the Business

Continually update sales funnel with customer data relating to opportunities and quotations
Map customers organizations and develop key (Responsible) contacts for all CB product lines
Develop, maintain and execute a territory sales plan
Generate leads for the organization
Obtain sales territory market research and competitor / customer analysis
Set a good example for your team; work according to company culture and values
Managing territory pipeline including principal feedback
Develop plans and strategies for business development and achieving the company’s sales goals

Required Experience:

Excellent sales and negotiating skills
Interpersonal and team communication skills
·bility to understand customer needs to build a client focused solution
Be a strong team player to liaise between Principals/Customers/Internal Team
Ability to manage multiple projects under a strict time limit and face paced environment
Self-motivated and ability to thrive in a result driven environment
Engineering Degree or Technical Diploma in Instrumentation or Electrical or equivalent experience or Journeyperson designation in the following trades: Electrical, Instrumentation, Gas Fitting, etc.
Ability to travel domestically as well as internationally

Competencies:

Dealing With Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Conflict Management

Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.

Decision Quality

Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.

Innovation Management

Is good at bringing the creative ideas of others to market; has good judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace.

Interpersonal Savvy

Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Priority Setting

Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Job Types: Full-time, Permanent

Pay: $80,000.00-$95,000.00 per year

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
RRSP match
Vision care

Education:

AEC / DEP or Skilled Trade Certificate (required)

Experience:

Account management: 3 years (preferred)

Willingness to travel:

50% (required)

Work Location: On the road

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