Position Title: Sr. Site Reliability Engineer, IE&O
Position Type: Regular - Full-Time
Requisition ID: 42659
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy. Our Global Technology team’s goal is to leverage technology and data to drive profitable growth, focus on enhancing customer experience and to further our purpose of 'Celebrating real connections through delicious, planet-friendly food'. McCain has embarked on an ambitious digital transformation across our business from Agriculture to Manufacturing and commercial capabilities to enhance our customer obsession. As part of this transformation, we are making significant investments in our digital platforms, technology transformations, and in building a data driven culture. We are building digital products for our customers, suppliers/growers, and McCain team members to enable digital processes and data-driven automation. Through our investments, we will transform McCain into a company that empowers our teams with easy-to-use systems which will help them collaborate better, be productive and make data driven decisions. This is an existing vacancy for McCain which is actively seeking to be hired. Will you be part of this exciting journey?
About the role.
The Site Reliability Engineer will help improve the reliability, availability, performance, and operability of McCain’s critical technology platforms. This role will design resilient cloud-native systems, embed observability into applications and infrastructure, automate operational workflows, and help scale SRE practices across engineering and platform teams.
As part of the global SRE practice, this role will also help build and drive McCain’s AIOps capabilities by improving telemetry, alert quality, event correlation, incident automation, and proactive reliability insights.
What you’ll be doing.
- Design, build, and improve reliable, scalable, and secure systems across Azure cloud and hybrid environments.
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Embed observability into applications and platforms using metrics, logs, traces, dashboards, alerts, and OpenTelemetry standards.
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Build and drive AIOps capabilities by improving alert quality, event correlation, incident enrichment, noise reduction, automated triage, and operational automation.
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Partner with engineering teams to define SLOs, SLIs, Error Budgets, production readiness standards, and reliability scorecards.
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Build automation to reduce toil across infrastructure, deployments, incident response, monitoring, and operational workflows.
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Use Infrastructure as Code, CI/CD pipelines, scripting, and self-healing patterns to improve reliability and delivery speed.
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Support incident response, root cause analysis, postmortems, escalation workflows, and continuous reliability improvements.
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Troubleshoot complex issues across application, infrastructure, cloud, network, database, and integration layers.
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Build reusable SRE playbooks, standards, templates, and automation patterns for broader enterprise adoption.
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Collaborate with developers, platform teams, operations teams, vendors, and stakeholders to improve system reliability and operational maturity.
What you’ll need to be successful.
- 9+ years of experience in software engineering, platform engineering, cloud engineering, DevOps, production engineering, or site reliability engineering.
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Strong hands-on experience with Azure, Kubernetes, containers, APIs, distributed systems, and modern deployment patterns.
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Strong scripting or software engineering experience using Python, Go, PowerShell, Bash, Java, or similar languages.
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Experience with observability, including metrics, logs, traces, dashboards, alerts, OpenTelemetry, and telemetry-driven reliability practices.
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Experience with Infrastructure as Code, CI/CD, automation, and deployment tooling such as Terraform, Bicep, GitHub Actions, Azure DevOps, or similar technologies.
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Good understanding of SLOs, SLIs, Error Budgets, resiliency patterns, incident management, production readiness, and capacity planning.
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Strong troubleshooting, communication, and stakeholder influencing skills.
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Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field. Azure certifications are preferred.
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Experience with AIOps, event correlation, alert enrichment, noise reduction, automated triage, or incident automation.
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Experience using AI-assisted capabilities for incident triage, root cause analysis, knowledge management, operational automation, or engineering productivity.
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Experience building self-service platforms, reusable automation frameworks, golden paths, or internal developer platforms.
About the team.
Reporting to the Sr. Engineering Manager, SRE and Observ, you will be apart of a team consisting of Site Reliability Engineers, AI Ops Engineers and Software Engineers.
About McCain.
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles.
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience.
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.
#LI-MG1 #LI-Hybrid
Compensation Package: $102,700.00 - $137,000.00 . CAD annually + Bonus Eligibility
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.
Benefits: At McCain, we’re on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit detail available during the application process.
Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know, and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.
Job Family: Information Technology
Location(s): CA - Canada : Ontario : Toronto
Company: McCain Foods (Canada)
