5 meilleures offres (inbound customer service representative, mission, bc) (à pourvoir)

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kostklip® —Port Coquitlam, BC
- De 42 000 $ à 45 000 $ par an
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- Microsoft Word
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TRIPLE EIGHT TRANSPORT —Abbotsford, BC
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- Anglais
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BCAA —Burnaby, BC
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il y a 1 jour
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GFL Environmental —Coquitlam, BC
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Personal Touch Answering Service —Langley, BC
- À partir de 18,50 $ de l’heure
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- Vente
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- Anglais
- Heures d'arrivée et de départ flexibles
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il y a 6 jours

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : inbound customer service representative (mission, bc)

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Customer Service Representative

kostklip®
Port Coquitlam, BC

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Détails du poste

Temps plein

Avantages

Tenue Décontractée
Assurance Maladie Complémentaire
Cotisation égale au RÉER
Assurance Dentaire
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Microsoft Word
Vente
Marketing
Anglais
Microsoft Office
Compétences en communication

Description complète du poste

The Organizations

For over 50-years, kostklip has been a leading manufacturer and supplier of signage and merchandising solutions to retailers across North America. With our continued growth, this is an exciting time to join our rapidly growing and dynamic team.

Role Overview

Drawing on your outstanding customer services skills, you will qualify customer needs and provide outstanding customer service. An understanding of the retail environment and the marketing of products to consumers will be a huge advantage.

Duties & Responsibilities, not limited to:

Answer and direct telephone calls, and greet walk-ins in a friendly and professional manner
Address inbound customer sales inquiries (call, sales inbox, chat)
Order entry/processing, grey file creation, customer return, production lead time
Address customer complaints by communicating with the corresponding department. If required,seek guidance from direct report
Ensure adherence to company procedures and policies
Support the Inside Sales Rep, Business Development Manager, and Sr. Business Development Manager
Coordinate with other Departments (Operation, Manufacturing, Shipping, Engineering) to facilitate task at hand
Handle all order-related problems and issues, seeking direction from Manager as needed
Correspond with customers and operations on issue such as: stock status, ship dates, method of payment, and proof of delivery
Troubleshoot client’s inquiries, and communicate innovative solutions
Build account relationships offering a friendly personality, strong product knowledge and ability to understand retail application
Follow sales inquiries to completion through CRM software, maintain timely and relevant information and track sales

Qualifications:

Computer literate (MS Office and CRM tools)
Poses effective written and verbal English communication skills
Self-motivated and positive 'go getter'
Accurately comfortable working in a fast-paced environment
Diploma in business and marketing preferred
Strong business acumen and communication skills
Attention to details
Exceptional communication skills and well-developed interpersonal skills.

Why Join Us?

At Kost Klip Manufacturing, you’ll be part of a collaborative and growing organization where your contributions directly support our people, culture, and operational success. As part of the global HL Display Group, we combine the stability and resources of an international organization with the close-knit environment of a local manufacturing team.

This role offers the opportunity to make a meaningful impact across both sales and marketing functions while working closely with leaders and employees throughout the business. We value professionalism, continuous improvement, teamwork, and employee development, and we are committed to fostering a respectful and inclusive workplace where people can thrive.

If you are looking for a hands-on role with variety, autonomy, and opportunities for professional growth, we’d love to hear from you.

Pay: $42,000.00-$45,000.00 per year

Benefits:

Casual dress
Dental care
Extended health care
Life insurance
On-site parking
RRSP match
Vision care

Work Location: In person

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inbound customer service representative emplois - mission, bc

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