8 meilleures offres (hotel front desk/night auditor, edmonton, ab) (à pourvoir)

Night Auditor/Guest Service Agent
Holiday Inn Express Downtown Edmonton —Edmonton, AB
- Fins de semaine au besoin
- Service à la clientèle
- Compétences informatiques
- Anglais
Postuler rapidement
Front Desk Agent
DAYS INN STONY PLAIN —Stony Plain, AB
- De 15 $ à 17 $ de l’heure
- Temps partiel
- Service à la clientèle
- Hôtel
- Réception
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 4 jours
Night Auditor - The Edmonton Inn & Conference Centre
Nova Hotels —Edmonton, AB
- Fins de semaine au besoin
- Hôtel
- Diplôme d'études secondaires
- Caisse
Postuler rapidement
Front Desk Agent/Night Auditor
Wingate Edmonton West —Edmonton, AB
- À partir de 16 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Service à la clientèle
- Anglais
Postuler rapidement
il y a 8 jours
Night Auditor
Four Points by Sheraton Edmonton South —Edmonton, AB
- Fins de semaine au besoin
- Service à la clientèle
- Hôtel
- Caisse
Postuler rapidement
Night Auditor
Holiday Inn Express Edmonton South —Edmonton, AB
- De 16,50 $ à 17,50 $ de l’heure
- 8 Heures
- Service à la clientèle
- Anglais
- Microsoft Office
- Assurance Dentaire
Postuler rapidement
Night Auditor
Travelodge Edmonton West —Edmonton, AB
- De 17 $ à 18 $ de l’heure
- Temps partiel
- Hospitalité
- Compétences rédactionnelles
- Hôtel
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 9 jours
Guest Services Agent/Night Auditor
Best Western Plus Sherwood Park —Sherwood Park, AB
- 17 $ de l’heure
- Temps partiel
- Compétences rédactionnelles
- Hôtel
- Caisse
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Guest Service Agent/ Night Auditor- Skyline Hotel
Canadian Niagara Hotels —Niagara Falls, ON
Perform overnight front desk operations, including guest arrivals, departures, and responding to guest inquiries during the overnight shift.
18,20 $ de l’heure
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Night Auditor
Sandman Hotel Group —Toronto, ON
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community…
25,95 $ de l’heure
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Night Auditor/Guest Service Agent

Holiday Inn Express Downtown Edmonton
Edmonton, AB

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Détails du poste

Temps plein

Compétences

Utilisation d'un ordinateur
Expérience en hôtellerie et hébergement
Service à la clientèle
Audit de nuit
Compétences informatiques
Rédaction de rapports d'incident
Anglais
Traitement des plaintes
Microsoft Office
Calcul
Caisse
Expérience en services aux clients d'hôtel
Mathématiques
Service à la clientèle
Rédaction de rapports
Orientation axée sur le service à la clientèle
Sens de l'organisation
Réception
Service aux visiteurs
Registres
OPERA
Résolution des problèmes de la clientèle
Compétences en communication
Interaction avec les clients
Hôtellerie

Description complète du poste

Job Description

We are looking for a Guest Services Super Star. If you are hard working, punctual, possess good communication skills, Positive and have excellent work ethics then this job is for you.

* We provide competitive wages

* Excellent Recognition program

* Positive and Challenging work environment

* Growth opportunities

Please review the posting in detail and respond only if you have hotel Front Desk work experience along with the requirements listed in this post.

Duties & Responsibilities:

Follow and enforce company and IHG policies and procedures.
Be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out.
Maintain a high level of professional appearance and demeanour of yourself.
Checking guests into and out of the hotel, disburse room keys and inform guests about hotel facilities/services, fulfilling their requests during their stay.
Answer telephones, making reservations, post charges, handle cash and credit card transactions, and other duties as assigned.
Be responsible for the daily Front Desk operations during their shift. Initiate and monitor shift checklists for proper completion of tasks.
Produce accurate and timely reports and correctly handle all cash transactions.
Respond to all guest needs and requests in a timely manner. Manage and resolve all guest complaints (and compliments) if possible in a professional and courteous manner.
Maintain guest folios, house accounts, vouchers, gift certificates, etc.
Ensure that the front desk and back office is clean and well organized.
Communicate with public, hotel staff and management in a professional manner.
Attend to daily operational requirements of guest recognition program, amenity program, and standard shift procedures.
Provide effective communication to all departments of guests’ issues via the log book as well as completion of an incident report.
Effectively coordinate relocation of guests when necessary.
Ensure attention is placed on lobby activity and maintain a sense of control and coordination.

Job Requirements:

Hotel front desk experience is a MUST.
Opera PMS experience is highly recommended.
IHG Brand experience will be an asset.
Exceptional customer service skills- Aware of guest security requirements.
Experience handling difficult guest situations.
Excellent written, oral and organizational skills.
Good numeracy skills.
Must be comfortable with shift work and be available AM, PM and overnight (just for emergencies), weekend and statutory holidays.
Exceptional troubleshooting skills, able to work through problems without supervision.
Strong computer literacy, and experience with Microsoft Office suite of programs.
Self-motivated; always a positive outlook.
High level of creativity and innovation.
Strong interpersonal skills; strong team member and leader.

Job Type: Permanent

Application Questions You have requested that Indeed ask candidates the following questions:

How many years of Hotel Front Desk experience do you have?
Do you speak Written, Verbal English?

Job Type: Full-time

Ability to commute/relocate:

Edmonton, AB T5J 0Z1: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

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