Join a team that's making a difference!
Do you love connecting with people, building community, creating engaging content, and making a meaningful impact?
The WOMB Vaughan is looking for an enthusiastic, compassionate, and motivated individual to join our growing team as our Client Experience & Community Engagement Coordinator.
This is much more than a front desk position. It's an opportunity to become an important part of a multidisciplinary wellness centre that supports individuals and families through fertility, pregnancy, postpartum, childhood, and beyond.
You'll be one of the first people our clients meet, helping create a warm and welcoming experience while also supporting our marketing, community outreach, and growth initiatives. Every day is different, and every day offers the opportunity to make a genuine difference in someone's life.
This role is ideal for a recent graduate or someone early in their career who is looking for meaningful work, enjoys wearing many hats, and wants to grow with an organization that values creativity, compassion, and community.
As you learn and develop in the role, you'll have increasing opportunities to take on new responsibilities. For the right person, this position has the potential to evolve into a future leadership or Clinic Manager role.
About The WOMB Vaughan
The WOMB Vaughan is a multidisciplinary wellness centre dedicated to supporting individuals and families through every stage of their journey. Our team includes chiropractors, physiotherapists, massage therapists, naturopathic doctors, mental health professionals, lactation consultants, doulas, yoga instructors, pediatric specialists, and more.
We believe in creating a space where every family feels welcomed, supported, informed, and cared for.
Client Care Responsibilities include:
- Welcoming clients and families with warmth, professionalism, and genuine care
- Answering phones, emails, and client inquiries
- Booking and managing appointments using Jane App
- Checking clients in and out
- Giving tours of the clinic
- Promoting classes, workshops, and services
- Supporting our practitioners throughout the day
- Helping maintain a beautiful, organized, and welcoming clinic environment
- Looking for opportunities to create positive, memorable experiences for every family who walks through our doors
Marketing & Social Media Responsibilities include:
- Creating engaging content for Instagram, Facebook, TikTok, and other social platforms
- Capturing photos and videos throughout the clinic and at community events
- Designing graphics using Canva
- Writing captions and scheduling posts using Later
- Collaborating with practitioners, volunteers, and students to create content
- Helping maintain a consistent and authentic brand voice
- Monitoring social media engagement and responding to comments or messages when appropriate
Community Outreach & Growth Responsibilities include:
- Supporting the owner with community outreach and business development initiatives
- Helping build relationships with physicians, midwives, doulas, allied health professionals, schools, daycare centres, and other community organizations
- Visiting local healthcare providers and community partners to introduce our services
- Helping organize workshops, events, and community partnerships
- We're passionate about building meaningful relationships throughout our community, and you'll help us continue to do just that.
We're Looking For Someone Who...
- Is warm, kind, and genuinely enjoys helping people
- Has a positive attitude and a strong work ethic
- Is organized and pays attention to detail
- Takes initiative and enjoys solving problems
- Loves learning and is excited to grow professionally
- Is creative and enjoys social media and marketing
- Is comfortable speaking with clients and building relationships within the community
- Is dependable, professional, and accountable
- Is flexible and enjoys variety in their work
- Is passionate about women's health, babies, families, and community
- Wants to make a meaningful difference every day
This Role May Be Perfect For...
Someone who has recently graduated (or is early in their career) in a field such as:
- Marketing
- Communications
- Public Relations
- Business
- Health Sciences
- Healthcare administration
- Child & Youth Studies
- Or another related program
Most importantly, we're looking for someone with the right attitude, a willingness to learn, and a genuine passion for helping people.
What We Offer
- A supportive, positive, and collaborative team environment
- Meaningful work that makes a real difference in the lives of families
- Hands-on mentorship and the opportunity to learn about marketing, operations, community outreach, and business development
- Opportunities to contribute ideas and help shape the future of our clinic
- Ongoing learning and professional development
- A role where no two days are the same
- The potential for increased responsibility and future leadership opportunities as the clinic continues to grow
Position Details
Position: Full-Time (30-40 hours per week)
Schedule: Primarily weekday daytime hours, with occasional evenings and very occasional weekends for events or special projects.
Starting Wage: Approximately $19-20/hour, with opportunities for increased responsibility, professional growth, and future advancement based on performance.
We'd Love to Meet You!
If you're looking for more than just a job—if you're looking for meaningful work, a supportive team, and the opportunity to grow alongside an organization that is passionate about making a difference—we'd love to hear from you.
Please send us your resume along with a cover letter letting us know why you would be a great fit for this role. Please note that only applicants with a cover letter will be considered.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $18.50-$21.00 per hour
Benefits:
- Casual dress
- Company events
- On-site parking
- Store discount
Work Location: In person
