Job Location: North York, ON
Job Type: Full-Time, Permanent
Schedule: Monday – Friday
Salary: From $40,000 -$85,000
Pineapple Financial is seeking a highly motivated and detail-oriented Underwriter to join our dedicated team.
Responsibilities include, but are not limited to:
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Underwrite mortgage loans, exercising appropriate judgment and authority in interpreting various leader’s credit risk policies and making the most suitable decisions. Escalate any exceptions or high-risk files with recommendations to management.
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Exercise appropriate judgment and authority in underwriting, escalating exceptions or high-risk files with recommendations to our lender partners.
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Work within the parameters of the established client service level agreements.
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Demonstrate superior customer service skills with our lender partners, mortgage agents and their customers.
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Assist in developing and building strategic lender relationships and inform management of any business trends that may impact customer relationships.
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Learn and follow the Pineapple Underwriting Center’s processes and technology systems.
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Adhere to the company’s expectations of underwriter productivity, quality, and data integrity.
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Perform other duties and assist with special projects to support underwriting and other operational functions within the Underwriting Centre, as required.
Qualifications:
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Minimum [1] years of experience in the mortgage industry.
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Mortgage Agent License Level 2 is considered an asset
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Excellent analytical and decision-making skills.
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Strong customer service orientation.
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Ability to build and maintain effective relationships with mortgage agents and lenders.
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Familiarity with Pineapple’s processes and technology systems is a plus.
About Pineapple
Pineapple, listed as PAPL on the NYSE American, is a pioneering mortgage fintech firm. With over 650 mortgage agents and brokers spread throughout Canada, Pineapple processes more than $2 billion in mortgage volume every year. This organization is not just future-driven but also deeply people-centric, steering its brokerages, agents, and clients into a new era of mortgage solutions, blending technological advancements with a compassionate approach.
Our commitment extends equally to our borrowers, agents, and partners, grounded in principles of integrity, honesty, and transparent communication. Pineapple embodies humanity, empathy, and empowerment in its operations.
We invite you to be part of a company that truly values your growth and contribution. At Pineapple, our people are the foundation of our business, and your achievements are synonymous with our own. For more information and to become a part of our journey, visit gopineapple.com.
