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Service Navigation Coordinator (Toronto, Full-Time, Onsite)
Spinal Cord Injury Ontario —Toronto, ON
Minimum three years’ experience in a rehabilitation setting within community services as well as other social and health related disciplines or similar related…
63 133 $ par an
Postuler rapidement
il y a 7 jours
Project Coordinator, Communications (Winter 2027)
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : coordinator winter (columbus)

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Service Navigation Coordinator (Toronto, Full-Time, Onsite)

Spinal Cord Injury Ontario
Toronto, ON

Postuler rapidement

Détails du poste

Permanent | Temps plein
Il y a 7 jours

Avantages

Assurance Maladie Complémentaire
Indemnité kilométrique
Assurance Invalidité
Assurance Dentaire
Congés payés
Régime de retraite
Vacances payées
Programme d'Aide aux Employés
Assurance Vision
Heures d'arrivée et de départ flexibles
Assurance Vie

Compétences

Français
Communication avec la clientèle
Développement des relations avec la clientèle
Soutien aux personnes handicapées
Compétences informatiques
Communication avec les clients
Anglais
Microsoft Office
Bases de données
Baccalauréat
Travail social
Compétences en communication
Interaction avec les clients
Gestion du temps

Description complète du poste

Service Navigation Coordinator (Toronto, Full-Time)

The Organization

Spinal Cord Injury Ontario is an expert in the field of spinal cord injury (SCI) community services. Founded in 1945, SCI Ontario’s mission is to “provide peer experiences, education, advocacy, and ongoing services for those impacted by spinal cord injuries.”. Our Vision: Individuals impacted by spinal cord injuries thriving.

Job Summary

As part of a dynamic provincial organization, the Service Navigation Coordinator provides coordination of services, active support, resources, and education. The position focuses on client centred goals and solutions to navigate system barriers that prevent persons with spinal cord injuries living the life they choose.

This is an existing position and an active vacancy. The Service Navigation Coordinator position requires an innovative and resourceful individual to assist with serving clients in Toronto area. This full-time position is based out of the Toronto provincial office with travel throughout the community. The current work arrangement includes approximately three (3) days per week working on site at the office, with the remaining workdays varying based on client, community, and operational needs. These days may include community/client visits or remote administrative work, depending on the schedule and priorities for the week. Regular travel throughout Toronto is required.

Reporting to the Manager, Service Navigation & Intake, you will:

Work with individuals with a spinal cord injury and their families in acute care, rehabilitation and in the community
Act as a resource, navigator, advisor and facilitator, supporting and advocating for clients, their family and the community
Work with clients on goal setting and attainment in the areas of equipment, housing, transportation, health and wellness, recreation, personal support services, and funding.
Provide information and education on a wide variety of topics related to spinal cord injury

Qualifications:

University Degree in rehabilitation services, social work, social sciences or equivalent education and experience
Minimum three years’ experience in a rehabilitation setting within community services as well as other social and health related disciplines or similar related experience
Holistic/generalist knowledge of mobility disabilities and their functional and emotional implications
Proven assessment skills, conflict resolution and mediation experience
Excellent verbal and written communication skills
Solid planning and time management skills
Comprehensive knowledge of community service and support networks
Experience with case management databases; knowledge of interRAI CHA, an asset
Demonstrated computer proficiency working in an MS Office environment
Ability to travel within the region, with occasional provincial travel.
English essential; Ability to communicate in French considered an asset

What We Offer:

SCI Ontario offers a competitive total rewards package, including

Comprehensive group benefits, including extended health, dental and vision coverage
Life insurance, Long-Term Disability (LTD), and Accidental Death & Dismemberment (AD&D) coverage
Paid vacation, sick days and personal days
Paid winter holiday closure 2026/2027
Pension Plan
Flexible work arrangements, where operationally appropriate

Salary: $63,133/annual

Given the essence of Spinal Cord Injury Ontario, lived spinal cord injury experience will always be considered an important criterion among the criteria that are part of any given search. Spinal Cord Injury Ontario is an equal opportunity employer dedicated to achieving accessibility in employment for persons with disabilities, while ensuring inclusive, barrier-free selection processes and work environments.

SCIO is committed to equity, diversity, and inclusion in our recruitment processes. We strive to create a workplace that reflects the communities we serve, and everyone feels empowered to bring their full, authentic selves to work with a sense of belonging. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to: Indigenous peoples, members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin; persons with visible and/or invisible (physical and/or mental) disabilities; persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions.

Reasonable and appropriate accommodation will be provided during the recruitment process upon request and addressed confidentially. We thank all applicants; however, only those under consideration will be contacted. Upon request, this position will require a Police Record Check and credentials verification.

Your positive relationship-building skills, coupled with a solid record of dependability, commitment and passion to make a difference, make you the ideal candidate for this position. If you would like to make a meaningful contribution to your community, please forward your resume and cover letter outlining your interest as related to the job posting, as well as salary expectations, in confidence by September 7, 2026 to: Human Resources, SCI Ontario, 520 Sutherland Drive, Toronto, ON M4G 3V9, Fax: 416-645-3265, E-mail: [email protected]

Pay: $63,133.00 per year

Benefits:

Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Flexible schedule
Life insurance
Mileage reimbursement
Paid time off
Vision care

Application question(s):

Are you able to reliably travel throughout Toronto for client visits (including home visits), hospital/rehabilitation visits, and other community-based work as required?
Are you able to work minimum of three days per week onsite?

Education:

Bachelor's Degree (preferred)

Experience:

Community/Social Service/Rehab Setting/Disability Services: 3 years (required)

Language:

French (preferred)

Work Location: On the road

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : coordinator winter (columbus)

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