Optometric Assistant / Patient Care Coordinator (Part-Time)
NORViSTA Eye Care | Lower Lonsdale, North Vancouver, BC
NORViSTA Eye Care is a modern, independent optometry clinic committed to providing exceptional eye care in a welcoming, professional, and patient-focused environment. We are looking for a friendly, organized, and compassionate individual to join our growing team as a Part-Time Optometric Assistant / Patient Care Coordinator. This role combines reception, patient care, and clinical support responsibilities
Whether you already have experience in optical or healthcare or are looking to begin a rewarding career in eye care, we would love to hear from you. We are happy to train the right candidate who has a positive attitude, enjoys helping people, and is eager to learn.
What You’ll Do
- Welcome patients with warmth, professionalism, and outstanding customer service
- Schedule appointments and manage phone, email, and patient communications
- Check patients in and out while ensuring a smooth and efficient visit
- Perform preliminary testing and collect patient information under the direction of the optometrist
- Maintain accurate electronic medical records
- Help patients choose frames and eyewear that suit their vision needs, lifestyle, and personal style
- Assist with appointment reminders, recalls, and other administrative tasks
- Keep the clinic clean, organized, and welcoming
- Help ensure every patient enjoys an exceptional experience from arrival to departure
Qualifications
- Friendly, professional, and compassionate
- Excellent communication and customer service skills
- Organized, dependable, and detail-oriented
- Comfortable using computers and learning new software
- Able to multitask in a fast-paced environment
- Works well independently and as part of a team
- Experience in healthcare, optical, medical office, or customer service is an asset
- Experience with eyewear sales is an asset but not required
- High school diploma or equivalent
Compensation & Schedule
- $19.00–$25.00 per hour, based on experience and qualifications
- Part-time position
- Two positions available
- Approximately 16–24 hours per week initially
- Regular Saturday Availability is required as part of this position
- Flexible scheduling may be available
- Opportunity for increased hours as the clinic continues to grow
Why Join NORViSTA Eye Care?
- Work in a beautiful, modern independent optometry clinic in the heart of Lower Lonsdale
- Convenient location just steps from the Lonsdale Quay Seabus Terminal
- Comprehensive paid training provided for motivated candidates
- Learn valuable skills in patient care, diagnostic testing, contact lenses, and eyewear
- Work directly with an experienced independent optometrist committed to mentoring and teaching
- Support toward industry certifications and ongoing professional development
- Opportunities for increased responsibility as the clinic grows
- Potential to transition into a permanent full-time position
- Be part of a supportive team that values kindness, quality care, professionalism, and continuous learning
- Potential eligibility for extended health and dental benefits following the probationary period
We welcome applications from individuals with backgrounds in healthcare, optical, retail, hospitality, or customer service who enjoy working with people and delivering exceptional service.
If you’re looking for more than just a job and want to build a meaningful career in healthcare, we’d love to hear from you. To apply, please send your resume and a brief introduction to [email protected]
Pay: $19.00-$25.00 per hour
Benefits:
- Flexible schedule
- Tuition reimbursement
- Vision care
Work Location: In person
