Location: Burlington, CAN
Job Summary:
This is a 12–16 month paid co-op or internship placement within Semtech's Revenue Operations team. This placement is a deliberate investment in your growth. You will build real, marketable experience working inside a global semiconductor company's Salesforce platform, testing, validating data, and documenting the systems that power a worldwide sales organization. Over the course of the placement, as you develop platform knowledge and business context, you will take on increasing responsibility.
Semtech operates two Salesforce Sales Cloud orgs supporting multiple global business units and a partner portal network. We are also expanding our data infrastructure to connect Salesforce with broader enterprise systems. You will play an active role in validating the data flowing through those .
Responsibilities:
Testing & Quality Assurance:
- Design and build a comprehensive library of test scenarios covering key Salesforce objects and business processes — Accounts, Contacts, Opportunities, Quotes, Design Registrations, Design Wins, Cases, and partner portal interactions.
- Execute test scenarios for every change, enhancement, or new feature deployed to our Salesforce orgs; document results and flag defects with clear reproduction steps.
- Build and maintain reusable UAT templates that can be applied consistently across projects, creating test coverage that is repeatable and scalable as the team grows.
- Collaborate with Salesforce BAs, Administrators and Developers to triage and validate defect fixes prior to production deployment.
Data Validation & Integration Testing:
- Support testing and validation of data flowing between Salesforce and connected enterprise systems, verifying field-level accuracy, record completeness, and data integrity across platforms.
- Write and run SOQL queries to investigate data quality issues, confirm expected values, and support ad hoc analysis requests.
- Identify and document data anomalies, mismatches, or gaps between Salesforce and downstream systems; escalate findings with clear evidence and context.
Identify and flag duplicate, incomplete, or incorrectly formatted records across key Salesforce objects.
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Technical & Process Documentation:
- Document current-state business processes and Salesforce object configurations in clear, structured formats usable for onboarding, training, and future project planning.
- Create and maintain field-level data dictionaries for key Salesforce objects, capturing field purpose, data type, population logic, and downstream dependencies.
- Produce process maps and workflow diagrams that illustrate how data moves through Salesforce and into connected systems.
Document test plans, test cases, and defect logs in a structured format that supports team review and future reference.
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Learning & Business Development:
- Develop a working understanding of Semtech's global semiconductor sales model — including accounts, opportunities, design registrations, design wins, and distributor channel structures.
Work closely with the Revenue Operations and Salesforce Administration team to absorb platform knowledge and business context.
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Minimum Qualifications:
- Currently enrolled in a co-op or internship-eligible program at an Ontario university — programs in Business, Computing, Information Systems, Data Science, or a related discipline are a strong fit.
- Completed at least one full year of study; Year 2 or Year 3 students preferred.
- Eligible for a 12–16 month work term through your university's co-op or internship program.
- Hands-on experience writing SQL or similar query language to investigate or validate data - coursework counts.
- Comfortable working with data: spotting patterns, investigating anomalies, and communicating what you found clearly.
- Strong written communication — able to document a technical process in plain language that a nontechnical reader can follow.
- Detail-oriented and methodical.
Curious and self-directed.
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Desired Qualifications:
- Any exposure to Salesforce as a user, administrator, or in coursework.
- Familiarity with data integration concepts.
- Experience writing structured test cases or working within any QA or testing framework.
Experience producing technical documentation such as data dictionaries, process maps, or field mapping specs.
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What you'll gain
- Hands-on Salesforce platform experience across two live enterprise org.
- Real exposure to a global semiconductor business and how enterprise sales data flows across CRM and connected business systems.
- A portfolio of documented test libraries, data dictionaries, and process maps you built and own.
- Mentorship from an experienced Salesforce administration and operations team.
Support toward Salesforce Administrator certification if pursued during the placement.
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All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
We may leverage Artificial Intelligence (AI) tools to enhance efficiency during candidate screening, assessment, and recruitment. Final hiring decisions remain with our Hiring Teams, not AI systems.
A reasonable estimate of the pay range for this position is $26 - $28.5 per/hr. There are several factors taken into consideration in determining base salary, including but not limited to: job-related qualifications, skills, education and experience, as well as job location and the value of other elements of an employee’s total compensation package.
