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Assistant Security Operation Supervisor (Halifax Airport)

Commissionaires Nova Scotia
Goffs, NS

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Détails du poste

Il y a 12 heures

Avantages

Cotisation égale au RÉER
Assurance Dentaire
Congé de maladie payé

Compétences

Service à la clientèle
Système de vidéosurveillance
Diplôme d'études secondaires
Certificat de premiers soins de base
Leadership
Compétences en communication

Description complète du poste

Commissionaires Nova Scotia (CNS) is the province’s leading provider of security, safety, training, and identification services. Winner of the Halifax Chamber of Commerce Not-For-Profit of the Year, we are a part of the Canadian Corps of Commissionaires, our parent federation employing over 22,000 commissionaires across Canada. We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well-being of Nova Scotians.

We are looking for highly engaged, positive, and professional security professionals. You'll play a key role in the success of our organization through your contribution to the safety, security, and protection of our valued clients' people and property.

We are recognized for providing the highest quality of security services in Nova Scotia, with global certifications for our exceptional customer service, management standards, and environmental stewardship.

WHAT WE OFFER
A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology in the security industry across Nova Scotia.

Join the 2024 Not-For-Profit of the Year and benefit from:

Competitive pay rates ($29.75 per hour)
Health, drug, and dental benefits
Life and accident insurance
Vacation pay, plus up to 8 paid Personal Days per year
10 Paid Sick Days per year
Paid Federal Holidays
Commissionaires Retirement Savings Program (RRSP/TFSA matching)
Free uniforms and equipment
High-quality, formal, and paid on-the-job training
Annual paid loyalty award
Education assistance funds and family scholarship programs
Advancement opportunities within a large, national organization
Free, onsite parking at Halifax Stanfield International Airport

Position Summary

Together, with the Security Operations Supervisor, the Assistant Security Operations Supervisor is responsible for the supervision of the security staff, the regulatory and non-regulatory administrative duties relating to the ASP, and the performance accountability of all subordinate security positions - including the Security Office.

Compensation:$29.75 per hour

Major Responsibilities

Operational Supervision: Directing and coordinating the activities of airport security personnel, including overseeing daily workflows, assignments, and performance accountability.
Regulatory Compliance: Ensuring the airport security program adheres to both internal Halifax International Airport Authority (HIAA) needs and federal Transport Canada regulations.
Incident & Emergency Management: Acting as the on-site incident commander during emergencies (e.g., unauthorized access, medical crises, or alarms) and coordinating with law enforcement and paramedics.
Training & Development: Delivering training and refresher courses to staff on security procedures, workplace searches, safety protocols, and emergency preparedness.
Administrative Management: Maintaining regulatory and non-regulatory documentation, preparing daily security reports, and managing staff.
Equipment Oversight: Monitoring and ensuring the proper functioning of security technology, including CCTV systems, access control, and alarm monitoring software
Monitoring: Conducting regular inspections and facility walk-throughs to identify potential safety or security hazards.
Investigations: Leading investigations into security breaches, complaints, or injuries and reporting findings to HIAA Security Management.
Stakeholder Liaison: Serving as a primary point of contact between security staff, management, and external agencies like local law enforcement or the TSA/FAA in specific contexts.
Patrol Oversight: Monitoring the activity of guards on patrol to ensure duties are performed effectively.
Conflict Resolution: Resolving disputes between staff, visitors, or employees calmly and according to established protocols.

Training for these posts will be provided during on-the-job training, if a candidate is successful.

Education and Knowledge

Education:
High School diploma/GED

Certifications / Training:

Emergency First Aid
Canadian Airports Security Awareness Program (CASAP)
Human Factors training
Commissionaires Security Officer Course (CSOC)
Aviation Security (AVSEC) training
Accessibility for All training
Incident Command System (ICS)
Ability to obtain a Restricted Area Identity Card (RAIC)

Skills and Abilities: (Minimum Required)

Superior verbal and written communication skills
Strong interpersonal and customer service skills.
Superior attention to detail
Strong problem-solving and decision-making skills
Ability to learn using online instructional platforms
Ability to obtain Transport Canada Security Clearance
Observant: quick to recognize and act when things are out of place
Ability to stand, walk, and sit for extended periods of time
Ability to manage and perform well in high-stress situations
Flexible availability including weekends and overnight shifts
Ability to provide the appropriate response to emergencies
The ability to adhere to directions and enforce the Airport Security Program (ASP)
Resolute when enforcing the ASP and not easily influenced by others
Flexible and able to effectively multitask

Professional/Technical Knowledge:

Be knowledgeable of, or be willing to learn, Canadian Air Transportation Regulations (SOR/88-58), the Halifax Airport Security Plan, and all other pertinent Halifax Airport orders and directives.
Be knowledgeable of, or be willing to learn, provincial and federal legislation that may impact operations, including:
- Canada Labour Code
- Nova Scotia Labour Standards Code
- Nova Scotia Occupational Health and Safety Act
- Freedom of Information and Protection of Privacy Act
- Human Rights Act
- Workers’ Compensation Act

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