Navacord is one of Canada’s largest insurance, group benefits and pension providers. Our goal is to provide our clients with expert advice in risk management, employee wellbeing and insurance. With multiple locations across Canada, we take pride in our ability to attract exceptional talent and build top performing teams who deliver the best results for our clients. Navacord invests time to understand our clients, reducing their total cost of risk, and helping them build stronger organizations.
The Senior Group Benefits Analyst, based in our Edmonton office and reporting to the Technical Director, will play a key role in delivering advanced analytical support, data integrity, and operational excellence across the group benefits team.
We are seeking a highly skilled and motivated professional who can manage complex workflows, balance competing priorities, and consistently deliver high-quality results. The ideal candidate is detail-oriented, deeply organized, and a strong critical thinker with a proven ability to translate data into meaningful insights. They will be passionate about elevating client service, supporting strategic decision making, and contributing to a best-in-class group benefits experience.
WHAT YOU’LL DO:
- Most importantly, you will lead by example, live our values, and drive business relationships for the company by providing exceptional customer service.
- Provide advanced analytical support to drive the growth and strategic direction of the Group Benefits practice.
- Lead the preparation, analysis, and interpretation of renewal and marketing data, ensuring clear, accurate insights for Advisors and Consultants.
- Manage all aspects of group benefits renewals, including reviewing insurer proposals, challenging assumptions, and negotiating competitive outcomes on behalf of clients.
- Oversee the full marketing process for mid- to large-scale accounts: prepare specifications, respond to carrier inquiries, and analyze, compare, and summarize all carrier quotes.
- Build and refine custom reporting packages for complex accounts, ensuring recommendations are well-supported, data-driven, and aligned with client strategy.
- Review financial reconciliations for refund and ASO arrangements, confirming accuracy and identifying discrepancies or emerging cost trends.
- Calculate projected renewal outcomes and provide clear, meaningful explanations to support client budgeting and decision-making.
- Conduct detailed experience reviews, benchmarking, and plan design analysis to identify risks, trends, and opportunities for improvement.
- Maintain all group benefits records and datasets with the highest level of accuracy, consistency, and integrity.
- Support operational improvement initiatives, including database automation, process enhancements, and reporting optimization.
- Collaborate with Advisors and the broader Group Benefits team on special projects requiring deeper analytical insight or technical expertise.
- Stay up to date with industry developments, regulatory changes, and market trends—and proactively apply this knowledge to strengthen client deliverables and internal capabilities.
- Other duties as assigned.
WHAT WE REQUIRE:
- 5–7 years of progressive experience in Group Benefits—either within a consulting/brokerage environment or as a Group Benefits Underwriter on the carrier side.
- Strong knowledge of group benefits plan design, including experience building, modifying, and analyzing pooled products, custom plan structures, and large-account funding arrangements.
- Robust understanding of the Canadian group benefits landscape, including market trends, underwriting methodologies, and renewal mechanics.
- Proven negotiation skills, with the ability to challenge insurer assumptions, advocate for clients, and secure competitive outcomes.
- Advanced analytical capability, with the ability to interpret complex datasets, identify trends, and translate insights into actionable recommendations.
- Experience reviewing and evaluating funding arrangements (pooled, ASO, refund, hybrid) and understanding how they impact long-term client strategy.
- High attention to detail and exceptional accuracy in data management, reporting, and documentation.
- Ability to work independently while contributing effectively within a collaborative team environment.
- Excellent verbal and written communication skills, capable of presenting complex concepts clearly and professionally to both internal and external stakeholders.
- Strong proficiency with Microsoft Excel, along with a solid working knowledge of Outlook, PowerPoint, and Word.
- Experience with SQL or database-driven reporting considered an asset.
- Post-secondary degree or diploma in business, finance, mathematics, administration, or a related field.
- LLQP, CEBS, GBA, or willingness to pursue relevant industry designations
Navacord is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.
