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Ticket Sales/Admin

Government of Alberta
Cypress Hills Provincial Park, SK

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Détails du poste

Permanent
Il y a 4 heures

Compétences

Certification RCR
Service à la clientèle
Études postsecondaires
Diplôme d'études secondaires
Baccalauréat
Certificat de premiers soins de base
Compétences en informatique
Travail social

Description complète du poste

Job Information

Job Requisition ID: 85316
Ministry: Forestry and Parks
Location: Cypress Hills – Hidden Valley Ski Hill
Full or Part-Time: Full-Time
Hours of Work: 40 hours per week
Permanent/Temporary/Wage: Wage Seasonal Positions
Scope: Open Competition
Closing Date: Open until suitable candidates are selected
Classification: Administrative Support 2 (based on 40 hours per week)
Salary: $24.51 to $27.57 per hour

Wage Benefits:

In addition to regular wages, regular Wage employees receive 11.6% in lieu of benefits and vacation leave:

5.6 percent of regular wage earnings instead of paid holidays.
6 percent of regular wage earnings instead of annual vacation pay.

In addition to the regular wages and the additional pay in lieu of benefits and vacation, regular wage employees are entitled to shift premium pay:

$3.25 per hour for weekends and holidays
$2.75 per hour for evenings

Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect, and enjoy the natural world and the benefits it provides for current and future generations.

For more information on Park locations visit:

Hidden Valley Ski Resort is located in Cypress Hills Provincial Park, (also known as Cypress Hills Interprovincial Park). The Park spans the Southeast corner of Alberta and the Southwest corner of Saskatchewan. The unique landscape of the area contrasts the surrounding prairie landscapes, making it an exciting destination for winter recreation opportunities.

The Ski Resort is located on the Alberta side of the park, 10 minutes from the town site of Elkwater, AB and 40 minutes from Medicine Hat, AB. For more information about Hidden Valley Ski Resort, visit

Role Responsibilities

Ticket Sales and Administration staff play a key front-line role in delivering exceptional guest service at Hidden Valley Ski Resort. In this dynamic, multi-faceted position, staff are responsible for ticket sales operations, responding to guest inquiries, and coordinating Snow School lesson bookings. As a primary point of contact for guests at the hill, they create a welcoming environment and ensure each guest’s experience is enjoyable from arrival through departure.

Ticket Sales/Admin duties include, but are not limited to:

Assisting with guest inquiries, snow school bookings, ticket and season pass sales and cash handling.
General daily administration/reception duties for all departments.
Operating cash register and point-of-sales system.
Responding to and resolving customer complaints.
Assisting with other departmental duties as operationally required.

This position primarily works indoors, with some outdoor work required.

Please

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

How Competencies will apply to this role:

Agility: Ability to anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment.

Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.

Systems Thinking: Understands how the work done is part of a larger integrated environment. Looks beyond own area and considers how own work impacts the work and success of others.

Creative Problem-Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.

Develop Self and Others: A commitment to learning and the desire to invest in the development of the capability of yourself and others.

Qualifications

Required:

High School diploma.
Prior to hire, recognized current Intermediate Standard First Aid and CPR Level “C”/AED Certificates are needed, and must be maintained as current for the entire period of hire by the employee.

Equivalencies will be considered based on one year of experience for one year of education.

Additional Assets to be successful in the role:

Point-of sales and customer service experience.
Excellent customer service skills and computer literacy.
Knowledge of park facilities/services, especially Hidden Valley Ski Resort.

Working across departments may be required to fulfil operational needs.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Terms of employment:

Shifts are 8 hours a day, up to 40 hours a week.
Candidates must be willing to work weekends and holidays, varying start dates from December 2026, until March 2027, pending end of ski season and operational needs.
Multiple positions are available.
Various low-cost housing options are available for rent in Elkwater.
There is no public transportation to the Ski Resort, you must have reliable transportation to and from work. The Ski Resort is located about 10 minutes from Elkwater and about 40 minutes from Medicine Hat.

Any initial costs associated with obtaining required documents/checks as noted will be the responsibility of the candidate. However, some reimbursements may occur. Interview travel expenses will not be reimbursed. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Instructions for your Resume:

For Employment Experience:
Please indicate duration of employment (month, year)
Please specify employment status (i.e. casual, part-time or full-time)
E.g.: Administrator, Jan 2006 - June 2009, Part-time (three, 8 hour shifts/week)

For any Post-Secondary Education:
Please specify your major and length of program
Please specify the year you graduated
E.g.: Bachelor of Social Work, 4-year Degree (Graduated 2017)

Links and information on what the GoA has to offer to prospective employees.

Working for the Alberta Public Service –
Research Alberta Public Service Careers tool -
Professional learning and development

Resources for applicants:

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please see Job Application Resoures for information.

In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Alba Ngjelo at [email protected].

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : receptionist (saskatchewan)

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