About Us
Escalation Media is a small, fast-growing digital marketing and content agency. We produce social media content and video for a growing roster of clients, and we're building the systems and team to scale. Because we're early and moving quickly, this is a rare chance to get in on the ground floor, take real ownership, and grow with the company as it grows.
We're looking for a Content Production Manager who can keep our content projects moving from start to finish and guide the creative side. If you like owning a process, keeping people on track, and directing great content, keep reading.
The Role
As our Content Production Manager, you're the person who makes sure content gets produced, reviewed, and delivered on time and at a high standard — every time. You'll be the hub that keeps our videographers, editors, and clients moving in sync, and the quality checkpoint that makes sure nothing ships below our bar.
This is a blend of project management and creative direction. You'll manage the flow of work day to day and act as the creative bridge between our clients and our editors — translating scope and feedback into clear, detailed direction. This role does not involve doing any editing yourself. We have a clear internal workflow that the right person will be trained on fully and, over time, help us make even better.
This is a great opportunity for someone who enjoys variety, loves staying organized, and is excited by the pace of a growing company. You'll help keep projects moving, help publish content, and contribute ideas that help us continue building and servicing our clients.
What You'll Do
- Own the production pipeline — coordinate and keep projects on track from planning through execution, making sure nothing stalls, slips, or falls through the cracks.
- Coordinate the team — keep videographers, editors, and internal stakeholders aligned on what's needed and when.
- Manage and schedule content — publish content across our social media platforms and ensure posts go out on time.
- Track performance — monitor social media engagement and help report on performance and audience growth.
- Create and organize marketing assets — help build and maintain content, presentations, and internal communications.
- Support shoots and campaigns — assist with the coordination of shoots, events, campaigns, and other marketing initiatives.
- Manage timelines and deliverables — track project timelines, action items, and deliverables across multiple concurrent projects, and keep project trackers and analytics up to date.
- Coordinate approvals — run internal approvals and reviews before deliverables go to the client.
- Brief the editors — translate each project's scope of work into clear, detailed creative direction so editors know exactly what to produce.
- Relay client revisions — communicate client feedback to editors in specific creative detail so revisions get done right the first time.
- Quality control — review edits against the brief, catch creative and technical mistakes before they reach a client, and make sure every deliverable meets our standard.
- Communicate clearly and often — keep everyone in the loop, flag issues early, and make sure the whole chain always knows what's happening.
- Contribute ideas — join brainstorming sessions and bring ideas for content, campaigns, and better ways of working.
- Wear multiple hats — jump in wherever needed. This is a growing company where everyone pitches in beyond their title.
What We're Looking For
- 1–2 years of relevant experience — some background in project coordination and social media.
- Social media management experience — you've managed social platforms for a business or brand, including scheduling and publishing content.
- Project management skills — strong organizational skills with the ability to manage multiple priorities simultaneously.
- Editing / content-creation background — you have hands-on editing or content-creation experience, but this role does not involve any editing. We need that background so you can brief editors on the scope of work, communicate client revisions in real creative detail, and catch editing mistakes during quality checks.
- Strong communication — excellent written and verbal communication.
- Detail-oriented — attention to detail and pride in producing high-quality work.
- Tool familiarity — experience with tools such as Google Workspace, ClickUp, or similar project management platforms is helpful.
- Comfortable with AI tools — open to exploring and using AI tools to work faster and smarter.
- Open-minded and coachable — genuinely open to feedback and eager to learn.
- Self-starter — comfortable working remotely, taking ownership, and staying on top of things without being chased.
What Makes You a Great Fit
The perfect candidate is someone who's hungry to learn and grow with a young company. You don't need to already know exactly how we do everything — if you're the right person, we'll guide you through learning our workflows step by step. As we grow, we'll keep improving the systems and support around the role so you're set up to do your best work.
If you're organized, creative, open to feedback, and excited to be part of building something from the early stages, we'd love to hear from you.
To apply, tell us a bit about your experience managing projects and creating content, and why a small, growing agency is the right fit for you.
Pay: $20.00 per hour
Application question(s):
- Are you currently located in and legally able to work in Canada?
- This role is remote, contract, part-time to start (progressing to full-time), paying $20 CAD/hour. Does this work for you?
- Which of these tools have you used? Google Workspace, ClickUp, Asana/Monday/Trello, Adobe Premiere/CapCut/Final Cut, Later/Metricool/Buffer, Other
- Briefly describe a time you had to give an editor or creative clear direction or revisions.
Experience:
- project coordination or project management: 1 year (preferred)
- content creation or editing (video, social, or similar): 1 year (preferred)
Work Location: Remote
