Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
- 7+ years of technology delivery, software engineering, SaaS platform engineering, digital marketing technology, or enterprise application support experience.
- Hands-on experience leading technical delivery for enterprise SaaS or marketing technology platforms, including onboarding, configuration, integration, lifecycle management, and production support.
- Strong understanding of DevOps practices, including automation, source control, release management, CI/CD, environment management, monitoring, and operational readiness.
- Experience with API-based integrations, REST services, JSON, authentication patterns, and troubleshooting integration failures across distributed systems.
- Working knowledge of enterprise identity, access management, and security integration patterns such as SSO, OAuth, OIDC, SAML, roles, entitlements, and provisioning workflows.
- Strong analytical, troubleshooting, and root cause analysis skills, with the ability to resolve complex technical issues in production environments.
- Ability to translate stakeholder needs into technology requirements, solution options, implementation plans, and clear delivery outcomes.
- Strong communication skills with the ability to engage technical teams, non-technical stakeholders, vendors, product owners, risk partners, and senior leaders.
- Experience working in Agile delivery environments with a strong sense of ownership, prioritization, collaboration, and accountability.
- Provide hands-on technical leadership for Marketing Technology and Social Technology platforms, including solution design, implementation, integration, onboarding, production support, and escalation management.
- Lead end-to-end delivery of platform enhancements, SaaS integrations, automation initiatives, and roadmap capabilities across Martech and SocialTech ecosystems.
- Partner with business stakeholders to translate marketing, compliance, analytics, and client engagement objectives into clear technical requirements and scalable engineering solutions.
- Design, implement, and govern secure integrations across enterprise platforms using APIs, identity and access management patterns, data pipelines, provisioning workflows, and vendor-supported integration capabilities.
- Improve platform reliability, resiliency, and operational efficiency through DevOps practices, CI/CD, automation, monitoring, documentation, and continuous service improvement.
- Act as a Level 3 technical escalation point for complex production incidents, root cause analysis, vendor coordination, and remediation planning.
- Support secure and compliant platform delivery by aligning solutions to cybersecurity, data governance, privacy, risk, change management, and operational control requirements.
- Develop and maintain technical documentation, support procedures, runbooks, onboarding guides, architecture materials, and knowledge transfer content for engineering and managed service support teams.
- Lead technical design discussions, promote engineering best practices, and contribute to a collaborative Agile delivery culture.
- Support the design and planning of key architecture deliverables, including security architecture designs, C4 diagrams, architecture decision records, and technical design documents, to clearly document solution scope, risks, controls, dependencies, and implementation decisions.
- Evaluate emerging capabilities such as AI assistants, GenAI-enabled workflow improvements, personalization, analytics, and automation opportunities to improve business outcomes and reduce manual effort.
The base compensation range for this role in the posted location is: 79,000 to 101,000.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
