4 meilleures offres (technical support representative, remote) (à pourvoir)

Technical Service Representative
CTS Canadian Career College —Barrie, ON
- De 23 $ à 25 $ de l’heure
- Temps partiel
- Travail hybride
- Informatique
- Service à la clientèle
- Windows
- Travail à domicile
- Heures d'arrivée et de départ flexibles
Postuler rapidement
11 h
Regional Sales Manager (HVAC)
FastStrat —Pointe-Claire, QC
- De 85 000 $ à 100 000 $ par an
- Temps plein
- Bilingue
- Microsoft Excel
- Microsoft Outlook
- Indemnité kilométrique
- Bourses d'Études
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3 h
Junior Sales Representative (Software) - New Graduate
CardGio Inc —Calgary, AB
- De 25 $ à 27 $ de l’heure
- Temps plein
- Travail hybride
- Vente
- Salesforce
- Développement commercial
- Travail à domicile
- Heures d'arrivée et de départ flexibles
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12 h
Bilingual (French/English) Patient Support Representative – Remote Canada
TalentWorldGroup —Canada
- 26 $ de l’heure
- 8 Heures
- Télétravail
- Bilingue
- Logiciels de GRC/CRM
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- Travail à domicile
- Heures d'arrivée et de départ flexibles
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il y a 7 jours

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Technical Service Representative
CTS Canadian Career College —Barrie, ON
Post secondary education in computer science, computer programming or a related field. The successful candidate will be tasked with providing technical…
De 23 $ à 25 $ de l’heure
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : technical support representative (remote)

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Technical Service Representative

CTS Canadian Career College
Barrie, ON

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Détails du poste

Permanent | Temps partiel
Il y a 11 heures

Avantages

Travail à domicile
Heures d'arrivée et de départ flexibles

Compétences

Systèmes d'exploitation
Informatique
Service à la clientèle
Études postsecondaires
Windows
Réseaux informatiques
Technologies de l'information
Moodle
Compétences en communication
VPN

Description complète du poste

Hours of Work: 0-12 hours per week
Job Status: Casual, Permanent, Part-Time
Wage: $23 - $25 per hour
Location: Barrie, Ontario - Hybrid
Competition Number: 2026-024

Job Summary

The successful candidate will be tasked with providing technical assistance to employees and students by answering queries on basic technical issues, providing solutions to solve the problems and training on how to avoid future issues.

We are currently seeking a candidate to fill a newly created position within our team.

Duties and Responsibilities

Primary duties

Analyze, troubleshoot and resolve basic technical issues
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by students and employees
Walk employees and students through the problem-solving process
Manage support tickets in a timely manner

Secondary duties

Clearly communicate and provide suggestions and explore solutions to resolve end-user issues
Create user accounts for various systems for employees and students
Manage wired, wireless, internet, and remote connectivity in support of all services within the organization. Also responsible for security on all the network connections and devices and services that rely on wireless infrastructure
Provide off-site locations with regular on-site visits to perform preventive maintenance and ensure that all corporate standards are being practiced.
Assist with the setup and technical support for on campus initiatives
Evaluate and install computer hardware, networking software, operating system software and software applications
Direct unresolved or complex issues to the next level of support personnel
Provide remote support for customer networking and I.T. issues
Prioritize tasks based on current company needs to ensure on-time delivery
Record events and problems and their resolution in logs
Identify and suggest possible improvements on procedures
Review and evaluate current and future application need to make recommendations
Maintain an inventory of all equipment, software and licenses
Protect confidentiality of student and staff information
Maintain and enforce corporate security policies
Maintain and enforce Internet policies
Participate in and facilitate change management processes
Other duties as assigned

Qualifications

Education

Post secondary education in computer science, computer programming or a related field. Experience will be considered in place of formal education.

Experience

Previous experience working within an information technology capacity is an asset but not a requirement. Previous exposure to firewalls, VDIs, VPNs, routers, switches, domains, VoIP, virtual machine environments and IT infrastructure would be beneficial, but not required.

Knowledge

Familiar with Career Colleges
Ontario Career Colleges Act
Accessibility of Ontarians Disability Act - Customer Service Standard

Skills

Microsoft Certified Systems Associate
Google Workspace
Adobe Connect
Moodle
Customer Service oriented

Abilities

Work with competing priorities
Deadline driven
Excellent communication and interpersonal skills
Aptitude for learning new technology

Working Conditions

Position location: Sudbury, Barrie, or Sault Ste. Marie, Ontario
Work environment: Home office setting, Remote work, may be requested to attend campus on occasion
Hours of work: 12 hours per week
Schedule of work will be 6:00pm – 9:00pm, Monday - Thursday

Compensation

The successful candidate can expect a starting range between $23-$25 per hour.

APPLICATION PROCESS

Please submit your cover letter and resume to [email protected] and identify the position and location that you are applying for in the subject line.

CTS Canadian Career College and Modern College of Hairstyling and Esthetics is an equal opportunity employer.

Job Types: Part-time, Permanent

Pay: $23.00-$25.00 per hour

Benefits:

Flexible schedule
Work from home

Work Location: Hybrid remote in Barrie, ON

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