Help us serve 96,000 of Manitoba’s healthcare professionals. We are HEB Manitoba, one of the largest pension and benefit Plans in the province.
At HEB Manitoba, our Benefits & Administration department takes a supportive and proactive approach to providing industry-leading service to our members.
Reporting to the Manager, Member Services, the Member Services Administrator will be a key member of a dedicated team committed to providing service excellence in the administration of our plans.
If you thrive in a dynamic environment and have a strong work ethic, a positive attitude and a desire to make a difference, then consider this opportunity.
Join us in making a difference in lives of others:
Here’s the exciting journey:
- Enhance your knowledge about HEB Manitoba by learning about our benefit Plans.
- Become familiar with HEB Manitoba’s internal software systems.
- Build strong working relationships with internal and external stakeholders.
Your responsibilities will increase to include:
- First point of contact for members, internal departments and stakeholders with the ability to answer general and specific questions about HEB’s products and services.
- Processing enrolments and changes for the benefit Plans.
- Written and oral communication with our members and stakeholders.
- Ensures accurate and up-to-date member and employment data by performing data integrity checks, supporting data clean-up initiatives, and maintaining employment records.
Qualifications for Your Success:
Experience & Education
- Completion of a related post-secondary degree or diploma (Business or Finance) and Group Benefits Associate (GBA) designation, and working towards CEBS, is preferred
- A minimum three years in a benefits administration, with a knowledge of group benefits
- Experience in an insurance or medical environment that includes familiarity processing disability and/or health/dental claims
- Experienced at delivering excellent customer service through a variety of mediums including telephone, email and written correspondence
*An equivalent of education and experience may be considered*
Knowledge, Competencies & Skills
- Proven ability to process large volumes of work
- Proficient interpersonal skills to integrate and work well with team members in a collaborative and dynamic environment
- Demonstrated strengths in both written and oral communications skills
- Proficient knowledge of Microsoft Office, including Outlook, Word, Excel and Teams
Why join our team?
The work you do will be challenging and rewarding. You will make a difference in our day-to-day operations and your initiative will be appreciated.
We offer:
- Hybrid work environment with a compressed work week for your work/life balance.
- Comprehensive compensation and benefits including a defined benefit pension plan.
- Progressive and supportive work environment.
- A comfortable, modern environment conveniently located in downtown Winnipeg with easy access to shopping and restaurants.
Please submit your resume and cover letter by 4:00 p.m. on Monday, July 27, 2026.
We thank all applicants for their interest; however only those being considered will be contacted.
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: Hybrid remote in Winnipeg, MB R3C 4L5
