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Restoration - Water Damage Technician

Phoenix Restorations
Coquitlam, BC

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Détails du poste

Temps plein

Avantages

Assurance Maladie Complémentaire
Assurance Invalidité
Voiture de Fonction
Assurance Dentaire
Bourses d'Études
Vacances payées
Événements d'Entreprise
Programme d'Aide aux Employés
Assurance Vision
Assurance Vie

Compétences

Mandarin
Port de charges lourdes
Service à la clientèle
Cantonais
Anglais
Coréen
Certification IICRC
Compétences en communication
Permis de conduire

Description complète du poste

Phoenix Restorations is looking for an experienced Water Damage Technician

Working out of our Coquitlam Office, this role is responsible for working on a team of Technicians performing emergency restoration services in their designated territory. You will provide prompt and professional service to all customers and clients while maintaining a high level of customer service and quality workmanship. You will foster good working relationships at all levels within the organization and encourage division team members to achieve their highest level of success.

Duties and Responsibilities

Ensure all work is performed safely according to WorkSafe BC regulations
Assess claims and ensure the most efficient and effective processes are implemented, including equipment and manpower utilization
Complete as much demolition as possible on the initial visit
Liaise with the Water Damage Leads and Supervisor to develop drying strategies achieving optimum cycle times
Assist Leads in Scheduling all work with customers and staffs and communicate status with the Teams
Monitor drying progress and adjust strategy as required
Consistently submit accurate and legible paperwork, photos and required supporting documents
Operate a company vehicle using good judgment, abiding by all traffic laws and company regulations
Attend all division meetings and training sessions as required
Participate in the emergency services on-call schedule
Contribute to the success of your team

Qualifications

Education and experience

Minimum of 2 years’ Water Damage experience
IICRC certifications an asset
Valid BC Driver’s License with a clean abstract
Clean Criminal Record

Knowledge, Skills and Abilities

Knowledge of commercial, multi-unit and large loss drying techniques
Knowledge of Asbestos and mold abatement protocols
Strong customer service skills
Good written and verbal communication skills
Fluent in English, verbally and in writing
Ability to speak Cantonese, Mandarin, Korean, an asset
Ability to lift and carry a minimum of 50 lbs.
Ability to thrive in a fast-paced environment
Ability to prioritize multiple tasks
Ability to work independently or in a team environment

Working Conditions

This role works primarily in designated territories throughout the Lower Mainland
Company provided PPE must be worn on jobsites as required
Employee provided CSA safety footwear must be worn on all jobsites
Typical work hours are 8:00 – 4:30 with a 1/2-hour unpaid lunch break
Some overtime may be required during peak business periods
Participation in an on-call schedule is required

Why work at Phoenix?

As a 2nd Generation Family business, we know that our people are everything. We want to set-up each of our team members to be as successful as they can be. We believe in a culture of mutual respect and accountability and we know the importance of work-life balance.

We believe in promoting from within and we provide a structured Development Pipeline to further your career in other areas of expertise. Our Team celebrates Quarterly Breakfasts, afternoon BBQ’s and fun staff events outside of the office

We provide full time work, comprehensive benefits and competitive pay.

We look forward to talking to you.

In addition, you will receive the following benefits:

Company vehicle with gas card
Company cell phone
Extended medical/dental benefits
Life Insurance
Short-Term and Long-Term Disability Insurance
Employee Assistance Program
Industry related Tuition Reimbursement
Paid vacation time
Awesome team culture!

Applicants: Thank you for your interest, however due to the volume of applications, only suitable candidates will be contacted.

Recruiters: Please do not contact us in regards to this post.

Job Type: Full-time

Pay: $24.00-$27.00 per hour

Benefits:

Company car
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Tuition reimbursement
Vision care

Application question(s):

What is the name of the last Fire and Flood Restoration company you worked for?

Experience:

Water Damage: 2 years (preferred)

Work Location: In person

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