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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : receptionist (ottawa, on)

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Customer Service Champion

Shell Kanata
Kanata, ON

Postuler rapidement

Détails du poste

Permanent | Temps partiel | Temps plein

Avantages

Stationnement sur place

Compétences

Microsoft Word
Microsoft Outlook
Vente
Vente incitative
Anglais
Compétences en communication
Certificat Smart Serve

Description complète du poste

Job Summary

We are looking for a friendly, dependable, and customer-focused Cashier / Customer Service Champion to join our team at our busy gas station in Kanata, Ontario. In this role, you will be the face of our store, providing exceptional customer service while ensuring accurate cash handling, maintaining a clean and organized environment, and following all company policies and provincial regulations.

The ideal candidate is reliable, enjoys interacting with customers, works well in a fast-paced environment, and takes pride in creating a positive shopping experience. You will also play an important role in promoting store products, maintaining stocked shelves, and ensuring compliance with all age-restricted sales policies, including tobacco, lottery, and alcohol.

This is an excellent opportunity for someone who enjoys working with people and wants to grow their career in retail and customer service.

Responsibilities

Greet every customer with a friendly, welcoming, and professional attitude.
Provide outstanding customer service by assisting customers with purchases, fuel transactions, and general inquiries.
Accurately process cash, debit, credit, mobile payments, lottery, and fuel transactions using the Point-of-Sale (POS) system.
Balance cash drawer and ensure all transactions are completed accurately.
Promote in-store products, loyalty programs, and current promotions to maximize sales.
Prepare and serve fresh coffee, hot beverages, panini sandwiches, and other ready-to-eat food items while following food safety standards.
Restock shelves, coolers, beverage stations, and merchandise to ensure products are always available and attractively displayed.
Monitor product freshness, rotate stock (FIFO), and remove expired products.
Receive and assist with inventory deliveries and ensure products are stored correctly.
Maintain a clean, organized, and safe store environment, including washrooms, coffee station, food preparation areas, sales floor, and fuel forecourt.
Perform regular cleaning of fuel pumps, garbage bins, windows, and exterior areas.
Ensure compliance with all company policies and Ontario regulations regarding the sale of tobacco, lottery, alcohol, and age-restricted products by checking valid identification when required.
Follow all health and safety, food safety, and workplace security procedures.
Assist with opening and closing duties, including cash reconciliation, store preparation, and securing the premises.
Report equipment issues, maintenance concerns, inventory shortages, suspicious activities, or customer incidents to management promptly.
Help prevent inventory loss by following cash handling procedures and reporting theft or policy violations.
Work collaboratively with team members to ensure efficient store operations during busy periods.
Maintain a positive, professional appearance and represent the company with honesty, integrity, and respect.
Perform other duties assigned by management to support the successful operation of the store.

Experience

Greet every customer with a friendly, welcoming, and professional attitude.
Provide outstanding customer service by assisting customers with purchases, fuel transactions, and general inquiries.
Accurately process cash, debit, credit, mobile payments, lottery, and fuel transactions using the Point-of-Sale (POS) system.
Balance cash drawer and ensure all transactions are completed accurately.
Promote in-store products, loyalty programs, and current promotions to maximize sales.
Prepare and serve fresh coffee, hot beverages, panini sandwiches, and other ready-to-eat food items while following food safety standards.
Restock shelves, coolers, beverage stations, and merchandise to ensure products are always available and attractively displayed.
Monitor product freshness, rotate stock (FIFO), and remove expired products.
Receive and assist with inventory deliveries and ensure products are stored correctly.
Maintain a clean, organized, and safe store environment, including washrooms, coffee station, food preparation areas, sales floor, and fuel forecourt.
Perform regular cleaning of fuel pumps, garbage bins, windows, and exterior areas.
Ensure compliance with all company policies and Ontario regulations regarding the sale of tobacco, lottery, alcohol, and age-restricted products by checking valid identification when required.
Follow all health and safety, food safety, and workplace security procedures.
Assist with opening and closing duties, including cash reconciliation, store preparation, and securing the premises.
Report equipment issues, maintenance concerns, inventory shortages, suspicious activities, or customer incidents to management promptly.
Help prevent inventory loss by following cash handling procedures and reporting theft or policy violations.
Work collaboratively with team members to ensure efficient store operations during busy periods.
Maintain a positive, professional appearance and represent the company with honesty, integrity, and respect.
Perform other duties assigned by management to support the successful operation of the store.

This role is ideal for motivated individuals who thrive in engaging environments, possess strong communication abilities, and are eager to contribute positively to customer experiences.

Pay: $17.60 per hour

Benefits:

On-site parking

Licence/Certification:

Smart Serve (required)

Work Location: In person

Postuler rapidement

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : receptionist (ottawa, on)

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