2 meilleures offres (facility coordinator, calgary, ab) (à pourvoir)

Operations Supervisor
Alberta Business Solutions —Calgary, AB
- Fins de semaine au besoin
- Port de charges lourdes
- Conduite d'équipement lourd
- Chariot élévateur
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il y a 8 jours
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- Microsoft Excel
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- Congés payés
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18 h

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Operations Supervisor

Alberta Business Solutions
Calgary, AB

Postuler rapidement

Détails du poste

Temps plein
Il y a 8 jours

Compétences

Permis de Chariot Élévateur
Port de charges lourdes
Conduite d'équipement lourd
Études postsecondaires
Logistique
Système de gestion d'entrepôt
Chariot élévateur
Microsoft Office
Diplôme d'études secondaires
Expérience en supervision
Sens de l'organisation
Expérience en entrepôt
Production
Leadership
Compétences en communication

Description complète du poste

Job Overview

We are seeking a highly motivated and experienced Operations Supervisor to oversee daily warehouse and manufacturing operations. The ideal candidate will possess strong leadership skills, extensive warehouse experience, and proficiency with heavy equipment operation. This role involves managing shipping and receiving, order fulfillment, and ensuring safety and efficiency across all processes. The Operations Supervisor will play a critical role in maintaining smooth workflow, optimizing productivity, and supporting team development within a fast-paced environment.

Principal Accountabilities Customer Service

Administer and ensure adherence to customer contract requirements across support staff
Determine termination of recall in conjunction with recall team, regulatory agency and customer
Manage and oversee all facility operations staff and day to day activities and ensure they perform accordingly
Coordinate customer initiatives, data requests, and special processes without impacting daily workflow
Main contact for recall, regulatory and customer inquiries
Ensure timely fulfillment of client and company initiatives and requirements
Serve as an escalation point for critical customer service issues and resolution

Leadership

Manage, coach, and develop a support team of 4–10 associates
Responsible for all equipment and to ensure that they are in good working condition, maintained, tracked, with proper paperwork in the truck
This involves making sure all inbound and outbound loads are scheduled in and out of the building in proper time, to provide proper transit
Responsible for ensuring that all training requirements for all staff are evaluated, requested and completed
Administer training programs and identify additional development opportunities
Communicate, enforce, and model company policies and standards
Complete timely associate performance reviews and support career progression

Process Management

Monitor key account performance metrics and implement corrective actions as needed
Responsible for proper productivity of the coordinator function and the warehouse function.
Collaborate with Operational Managers and Production Manager on value-added services for clients
Develop departmental goals and align individual objectives with company, site, and customer strategies
Attend management, site, and customer meetings and provide input on operations planning
Ensure customer support processes align with and support overall site operational goals
Lead the creation and continual improvement of department Standard Operating Procedures (SOPs)

Qualifications:

High school diploma or equivalent (Post-secondary education preferred)
5–8years of supervisory experience in warehouse, logistics, or manufacturing environments
Forklift certification is an asset
Strong leadership, communication, and organizational skills
Proficiency with warehouse management systems (WMS), RF scanners, and MS Office
Ability to lift up to 50 lbs and work in a fast-paced environment
Flexible to work various shifts, including weekends and evenings if required
Knowledge of lean operations or Six Sigma is an asset

Work Location: In person

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Operations Supervisor

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