Requisition ID: 265157
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Manager, Employee Relations plays a critical role in fostering a safe, respectful, accountable and inclusive workplace culture by proactively managing conduct, culture and labour risks. This role supports people managers and employees in resolving complex workplace issues, including dispute resolution and investigations
Is this role right for you? In this role you will:
1. Case Management & Investigations
- Independently manage Employee Relations cases requiring expertise in employment law, Scotiabank’s Code of Conduct, and global HR policies
- Conduct formal investigations into allegations of serious misconduct (e.g., harassment, discrimination, violence, or other breaches of Scotiabank’s Code of Conduct) either independently or in collaboration with other investigative groups
- Provide early resolution and/or mediation support to people managers and employees
- Lead employee interviews, analyze facts, prepare investigative reports, and present findings and recommendations to senior leadership
2. Advisory & Coaching
- Serve as a trusted advisor to people managers, employees, and HR Business Partners, providing guidance on workplace issues, performance management and conflict resolution while ensuring global consistency and compliance
- Demonstrates ability and flexibility when providing recommendations to respond to and address the evolving requirements of a particular business or circumstance.
- Deliver proactive coaching to prevent sound decision-making aligned with scotiabank’s policies and risk frameworks, preventing precedent-setting outcomes.
3. Strategic Partnership & Insights
- Collaborate with HR Business Partners on strategic initiatives such as reorganizations, changes to terms and conditions of employment and restructurings.
- Identify trends and provide insights to senior leadership to inform HR strategy, talent management and risk mitigation.
- Provide training to people managers and employees on employee relations topics as required
4. Compliance & Risk Management
- Ensure adherence to operational risk, regulatory compliance, AML/ATF, and conduct risk frameworks in all ER/LR activities.
- Maintain accurate and defensible case documentation that meets legal and internal standards.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
5. Culture
- Champions a customer-focused, high-performance culture that fosters inclusion, engagement, and alignment with Scotiabank’s vision and values.
- Contribute to a team environment that attracts, retains and develops top talent.
- Act as a Bank-wide champion of ScotiaBond and the Raise a Concern Program
Do you have the skills that will enable you to succeed? We'd love to work with you if you have:
- Post-secondary degree or college diploma in Human Resources, Employment Law or another related field; and/or 3+ years of experience in Employee Relations or Human Resources
- Knowledge of employment law, HR policies and ER best practices.
- Ability to read and interpret collective agreements (international)
- Strong investigative and analytical skills
- Problem-solving skills with sound judgement
- Expertise in conflict resolution and alternative dispute resolution techniques.
- Excellent verbal and written communication skills, including report writing and presentation abilities.
- Ability to manage multiple priorities, remain organized, and meet deadlines.
- Proven ability to handle complex and sensitive cases with discretion and professionalism.
- French and/or Spanish language skills are an asset.
Location(s): Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : New Brunswick : Saint John || Canada : Newfoundland and Labrador : St John's || Canada : Northwest Territories : Inuvik || Canada : Nova Scotia : Halifax || Canada : Nunavut : Iqaluit || Canada : Prince Edward Island : Charlottetown || Canada : Quebec : Montreal || Canada : Saskatchewan : Saskatoon || Canada : Yukon : Whitehorse
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
