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Senior
Location Bangladore, India
Working Model Fulltime, Hybrid
Req ID 12345
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Lead Quality Assurance Analyst (Bilingual English-French)
Req ID: 56388
Location:
Remote, CA
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Location – Canada / Remote
Sapiens is seeking a dynamic and experienced Lead Quality Assurance Analyst (Bilingual English-French) to oversee the quality assurance efforts for a complex, integrated platform comprising multiple modules. This role requires hands-on leadership, strategic planning, and technical expertise in both manual and automation testing. The Lead Quality Assurance Analyst will manage a hybrid QA team, drive platform-wide quality initiatives, and collaborate with cross-functional stakeholders to ensure seamless integration and high-quality delivery.
Responsibilities
Test Strategy & Planning
Define and implement comprehensive test strategies for manual and automation testing across modules.
Translate business and technical requirements into test artifacts including test cases, automation scripts, and test plans.
Plan and estimate QA efforts during sprint planning and release cycles.
Ensure alignment with QA best practices, design patterns, and organizational standards.
Test Execution & Platform Oversight
Oversee execution of manual and automated test cases across functional, regression, integration, and UAT phases.
Validate end-to-end workflows across integrated modules and shared services.
Coordinate system-level testing across environments (staging, pre-prod, production).
Monitor automation coverage and maintain regression suite health.
Defect & Risk Management
Identify, document, and track defects; collaborate with development and BA teams for resolution.
Evaluate defect impact across modules and prioritize based on business and technical risk.
Proactively identify platform-level quality risks and implement mitigation strategies.
Metrics & Compliance
Create and distribute QA reports covering test progress, defect metrics, risk mitigation plans, and platform KPIs.
Review and act on quality indicators such as defect leakage, test case effectiveness, and release confidence.
Ensure compliance with QA standards, audit requirements, and regulatory guidelines.
Team Leadership & Development
Lead and mentor a team of manual and automation QA engineers.
Support onboarding, training, and continuous learning for team members.
Conduct performance reviews and foster a culture of accountability and excellence.
Collaboration & Communication
Act as the primary QA contact for product, development, and delivery teams.
Collaborate with SMEs, architects, and module owners to ensure quality deliverables.
Facilitate cross-team defect triage and platform-level release readiness meetings.
Promote a culture of quality and continuous improvement across teams.
Requirements
Technical Skills
Experience in life insurance domain (individual life and annuities) – Must
Strong understanding of QA methodologies, SDLC, and Agile/Scrum practices.
Experience with automation frameworks (e.g., Selenium frameworks).
Knowledge of REST/SOAP API testing and interface validation.
Ability to write SQL queries.
Familiarity with test management tools (e.g., Jira, Zephyr, QC).
Leadership & Communication
Proven experience managing hybrid QA teams and platform-level testing.
Excellent analytical, problem-solving, and communication skills.
Experience in client-facing roles (e.g., pre-sales, UAT coordination).
Ability to work independently and lead by example.
Qualifications
Bilingual English French - Must
Bachelor’s degree in Computer Science or related field (preferred).
ISTQB or equivalent certification - Advantage
10+ years of QA experience, with at least 3 years in a lead role.
Added Advantage
Experience in cloud platforms (AWS, Azure).
Exposure to performance, accessibility, and cross-browser testing.
Experience in tool evaluation and selection for manual and automation testing.
Willingness to work in a fast-paced, high-ownership environment.
Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
We Are
Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real-time data and human insight into precise action at every moment, across every risk.
The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance.
With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation.
Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers’ compensation from offices across North America, Europe, the Middle East, and Asia Pacific.
Your Recruitment Journey
We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:
Apply
Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations.
1
Review
Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture
2
Interview
This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens
3
Offer
If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape
4
Onboard
Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead
5
Disclaimer
Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to
[email protected].
