9 meilleures offres (customer service associate /, calgary, ab) (à pourvoir)

Customer Service Representative
Planet Coffee —Calgary, AB
- À partir de 20 $ de l’heure
- Temps plein
- Microsoft Powerpoint
- Microsoft Excel
- Service à la clientèle
- Assurance Invalidité
- Assurance Dentaire
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16 h
Guest Services Representative
The Crossing at Ghost River —Cochrane, AB
- De 20 $ à 24 $ de l’heure
- Temps partiel
- Hospitalité
- Microsoft Excel
- Microsoft Outlook
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il y a 8 jours
Independent Business Development & Client Acquisition Representative (Recurring Compension)
HOMELYHANDS SUPPORT SERVICES LTD. —Calgary, AB
- De 60 000,00 $ à 111 942,47 $ par an
- Temps partiel
- Vente
- Développement commercial
- Compétences en communication
- Travail à domicile
- Heures d'arrivée et de départ flexibles
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il y a 9 jours
Customer Service Representative - Paint and Color Consult
Divine Paint and Design —Cochrane, AB
- De 16 $ à 18 $ de l’heure
- Heures supplémentaires
- Vente
- Service à la clientèle
- Diplôme d'études secondaires
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Customer Return Representative - Part time
Avis Budget Group —Calgary, AB
- Temps partiel
- Service à la clientèle
- Diplôme d'études secondaires
- Saisie de données
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Customer Service Rep
Westlake Pipe & Fittings —Calgary, AB
- Temps plein
- Service à la clientèle
- Mathématiques de base
- Baccalauréat
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Customer Service Representative
BMO Financial Group —Calgary, AB
- De 34 750 $ à 47 250 $ par an
- Temps partiel
- Vente
- Pas d'expérience requise
- Compétences en communication
- Bourses d'Études
- Assurance Vie
9 h
Customer Care Loyalty Specialist - CSR - BIL
Xplore Inc —Calgary, AB
- Temps plein
- Télétravail
- Bilingue
- Microsoft Word
- Microsoft Excel
Postuler rapidement
7 h
Customer Service Representative - Collision Administration
Davis Automotive Group —Airdrie, AB
- De 15 $ à 19 $ de l’heure
- Temps plein
- Service à la clientèle
- Diplôme d'études secondaires
- Sens de l'organisation
- Assurance Invalidité
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7 h

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service associate / (calgary, ab)

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Customer Service Representative

Planet Coffee
Calgary, AB

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Détails du poste

Permanent | Temps plein
Il y a 16 heures

Avantages

Assurance Maladie Complémentaire
Cotisation égale au RÉER
Assurance Invalidité
Assurance Dentaire
Congés payés
Programme d'Aide aux Employés
Assurance Vision
Assurance Vie
Stationnement sur place

Compétences

Microsoft Powerpoint
Microsoft Excel
Service à la clientèle
Microsoft Office
Diplôme d'études secondaires
Comptabilité
Gestion de la relation client
Compétences en communication

Description complète du poste

Position Title: Customer Service Representative
Job Status: Permanent, Full-time
Department: Customer Service
Reports To: Branch Manager

JOB SUMMARY

The Customer Service Representative is responsible for providing exemplary customer support while managing financial tasks related to customer accounts. This role requires excellent interpersonal skills, attention to detail, and knowledge of basic accounting principles. This role serves as a key liaison between customers and the finance team, ensuring smooth resolution of inquiries and accurate financial processing.

Under the supervision of the Branch Manager, the duties and responsibilities of the Customer Service Representative include, but are not limited to, the following:

Customer Service

Responds promptly to customer orders and inquiries via phone, email, and other communication channels
Serves as the primary point of contacts for all customer concerns, escalates complaints and relays requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely manner
Generates daily manifests for Route Drivers and Service Technicians using the Company’s specialized computer software
Dispatches Service Technicians to respond to repair calls and coordinates service installations
Checks in Route Drivers at the end of the workday and reconciles all customer funds received during deliveries
Supports sales initiatives, including promotion related activities and communicating sales leads to appropriate branch personnel
Develops and demonstrates thorough knowledge of the Company’s products, services, and pricing structure

Accounting Responsibilities

Supports the collections process by contacting customers about overdue balances and coordinates payment arrangements
Maintain accounts receivable over sixty (60) days and attrition at five (5%) percent or less
Processes payments to customer accounts accurately and timely
Provides backup support with daily sales reports, bank accounts, and month-end processes as needed and in the supervisor’s absence
Maintains accurate and up to date records of customer interactions and customer files
Collaborates with the accounting team to prepare routine reports and maintain compliance with financial policies

Other

Other duties as assigned

EDUCATION AND EXPERIENCE

High school diploma or equivalent
Demonstrated experience in customer service, client relations or financial/accounting support, with a track record of accuracy and professionalism
Excellent problem-solving skills and the ability to navigate complex customer inquiries with tact and efficiency
Proficiency with computer systems and software, in particular, Office 365 (Word, Excel, PowerPoint)
Proven ability to manage competing priorities, meet deadlines and maintain high attention to detail
Excellent communication and interpersonal skills, capable of building positive relationships with customers, vendors and team members

PHYSICAL DEMANDS

Usual and customary methods of performing job functions require prolonged periods of sitting at a desk and working on a computer. Occasional lifting, carrying, pushing, and/or pulling.

Pay: From $20.00 per hour

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Work Location: In person

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Affinez votre recherche

customer service associate / emplois - calgary, ab

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Independent Business Development & Client Acquisition Representative (Recurring Compension)

Customer Service Representative - Paint and Color Consult

Customer Return Representative - Part time

Customer Service Rep

Customer Service Representative

Customer Care Loyalty Specialist - CSR - BIL

Customer Service Representative - Collision Administration

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service associate / (calgary, ab)

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