12 meilleures offres (member services representative, markham, on) (à pourvoir)

Customer Support Representative
EH!tel Networks —North York, ON
- De 22 $ à 25 $ de l’heure
- Temps plein
- Microsoft Excel
- Service à la clientèle
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il y a 1 jour
Customer Experience Representative
Titanium Logistics Inc. —Bolton, ON
- De 55 000 $ à 65 000 $ par an
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
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il y a 1 jour
Retail Sales Representative
Rogers Authorized Dealer —Bolton, ON
- De 18,50 $ à 22,00 $ de l’heure
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Community Manager
INCOM Web & e-Marketing Solutions —Toronto, ON
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Bilingual Customer Experience Representative
DRIAS INTERNATIONAL LTD —Mississauga, ON
- De 22 $ à 26 $ de l’heure
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Sales Representative
Excel Home Furnishings —Mississauga, ON
- À partir de 3 500 $ par mois
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il y a 9 jours
Sales Representative
Too Fast Inc. —North York, ON
- À partir de 20 $ de l’heure
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Bilingual Client Experience Specialist
Annabella Bai - Desjardins Insurance Agent —Toronto, ON
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Planet Fitness - Member Services Representative - Part Time - North Scarborough
4711 Steeles Fitness LP —Scarborough, ON
- 17,60 $ de l’heure
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- Diplôme d'études secondaires
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Planet Fitness - Member Services Representative - Part Time - Malvern
Malvern Town Centre Fitness LP —Toronto, ON
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- Service à la clientèle
- Diplôme d'études secondaires
- Compétences en informatique
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Multinational Issuing Office Specialist
AIG Insurance Company of Canada —Toronto, ON
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- Temps plein
- Microsoft Word
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il y a 8 jours
Automotive Customer Service Representative (On-Site)
Concentrix —Oshawa, ON
- De 19,35 $ à 21,00 $ de l’heure
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Financial Services Representative – Contact Centre – Full-Time (Hybrid)
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : member services representative (markham, on)

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Customer Support Representative

EH!tel Networks
North York, ON

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Détails du poste

Temps plein | Contrat | Contrat à durée déterminée
Il y a 1 jour

Compétences

Microsoft Excel
Service à la clientèle
Sens de l'organisation
Télécommunication
Gestion de budget
Compétences en communication

Description complète du poste

Customer Service Representative

EH!tel Networks LP
Employment status: Permanent full-time or contract opportunity (depending on business needs and the successful candidate).

About EH!tel Networks

EH!tel Networks LP is an Ontario-based telecommunications provider delivering reliable internet, phone, and TV services to residential and business customers.

Through our family of brands—EH!tel, GBTel and Axle Networks—we take pride in providing the kind of personal service that larger providers often can't. We're a growing organization where every employee makes a meaningful contribution, and teamwork, accountability and customer service are at the heart of everything we do.

About the Role

We're looking for someone who genuinely enjoys helping people.

As a Customer Service Representative, you'll be one of the first people our customers interact with. Every day brings something different—from answering billing questions and coordinating service appointments to helping customers resolve concerns and providing basic technical support.

This is not simply a call centre role. It's an opportunity to build relationships with customers, solve problems, support your teammates and make a real difference to the customer experience.

If you're someone who enjoys variety, takes ownership of your work and thrives in a collaborative environment, we'd love to hear from you.

What You'll Do

Respond to inbound and outbound customer inquiries by phone and email with professionalism, empathy and a solutions-focused approach.
Assist customers with billing, account, service and general inquiries.
Provide basic troubleshooting support for internet, television and phone services using established processes and resources.
Process new customer accounts, service changes, upgrades, cancellations and related administrative tasks.
Coordinate with field technicians and internal departments to ensure customer issues are resolved promptly.
Maintain accurate customer information and detailed notes within our CRM systems.
Support the Sales team with customer orders and service activations.
Look for opportunities to improve processes and contribute to an exceptional customer experience.

What We're Looking For

Required

Minimum three years of customer service experience.
Experience in telecommunications, internet service providers or a contact centre environment.
Experience using CRM or customer management systems.
Outstanding verbal and written communication skills.
Strong problem-solving abilities and sound judgment.
Comfortable learning new computer systems and working with multiple applications simultaneously.
Ability to remain calm, professional and positive when dealing with challenging customer situations.
Excellent organizational skills with strong attention to detail.

Who You Are

We're looking for someone who:

genuinely enjoys helping people
is dependable and takes pride in doing great work
remains patient and professional under pressure
enjoys learning and isn't intimidated by new technology
works well independently while being an engaged team member
takes ownership of customer issues and follows through
contributes positively to a collaborative workplace

Working Conditions

This is a fully on-site position
Various shifts may be required as part of our regular operating schedule.

Why Join EH!tel?

We're a smaller organization where every team member has the opportunity to make an impact. You'll work alongside supportive colleagues, learn about a growing industry, and play an important role in delivering exceptional service to our customers.

If you're looking for a role where your work matters and your contributions are valued, we'd love to hear from you.

Pay: $22.00-$25.00 per hour

Application question(s):

Please include a brief example (150 words or less) describing a time when you turned a challenging customer interaction into a positive experience. We'd like to understand your approach to customer service and problem-solving.
Please explain your previous experience in telecommunications?

Experience:

customer suport: 3 years (required)

Work Location: In person

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