About Messagepoint
Messagepoint is a privately-owned software company providing an AI-powered SaaS solution that enables enterprises to manage and personalize customer communications with greater speed, accuracy, and control. Our award-winning platform empowers business users to create and optimize compliant, personalized communications across digital and print channels using advanced content intelligence and large language models.
Messagepoint is headquartered in Toronto with employees located throughout Canada, the United States, France and the UK.
About the Role
We are seeking a highly detail-oriented and business-minded Paralegal, Corporate Contracts to support our commercial contracting function in a fast-paced SaaS environment. This role is embedded within the business and operates similarly to a Sales Deal Desk, partnering closely with Sales, Operations, and external legal counsel.
You will play a key role in reviewing, negotiating, and managing customer and partner agreements, while providing practical recommendations that balance legal risk with business objectives. Success in this role requires a strong understanding of commercial contracts, attention to detail, and the ability to navigate complex, multi-jurisdictional environments.
What You’ll Do
- Review and analyze technology company sales contracts, including:
- Master Services Agreements (MSAs)
- SaaS and software licensing agreements
- Customer sales agreements
- Reseller and partner agreements
- Professional services and managed services agreements
- Provide clear, business-oriented feedback and recommendations on contract terms, including suggested positions and fallback language
- Act as a key contributor to the Sales Deal Desk function, supporting efficient deal structuring and contract execution
- Identify, assess, and escalate legal and commercial risks in contracts
- Coordinate with external legal counsel for guidance, escalations, and specialized review
- Develop a strong understanding of Messagepoint’s products, services, and business operations to inform contract decisions
- Review agreements for data privacy considerations, including handling of PII and PHI
- Support contract negotiations involving customers across Canada and the U.S.
- Maintain and manage contract templates, documentation, and version control
- Contribute to the development and continuous improvement of contracting processes, playbooks, and standards
What You Bring
- Paralegal certification or equivalent experience in corporate/commercial law
- Strong experience reviewing and supporting negotiation of sales contracts in a SaaS or technology company
- Solid understanding of commercial contract terms and risk considerations (non-lawyer role)
- Experience working in or alongside a Sales Deal Desk or Sales Operations function
- Familiarity with:
- SaaS/software agreements
- Professional services and managed services contracts
- Reseller and partner agreements
- Ability to provide practical, business-focused recommendations on contract positions
- Experience coordinating with external legal counsel
- Knowledge of data privacy concepts, including PII and PHI
- Experience working with customers across Canada and U.S.
- Experience working with customers in Europe is an asset.
- Exceptional attention to detail, organization, and time management skills
- Strong communication and stakeholder management abilities
Nice to Have
- Experience in a high-growth SaaS or B2B technology company
- Familiarity with contract lifecycle management (CLM) tools
- Exposure to international contracting standards and regulatory considerations
- Experience working cross-functionally with Sales, Legal, Finance, and Operations teams
How We Work
- Workplace: Hybrid model with 1 or 2 days in the office, 3 or 4 days remote flexibility
Messagepoint is an Equal Opportunity Employer and encourages diversity and inclusion in the workplace.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
