3 meilleures offres (training coordinator) (à pourvoir)

Training Facilitator
IntouchCX —Winnipeg, MB
- 45 000 $ par an
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Congés payés
Senior Leadership Facilitator
DUCA Financial Services Credit Union Ltd. —Toronto, ON
- De 80 494 $ à 100 617 $ par an
- Temps plein
- Microsoft Office
- Éducation
- Déplacements à prévoir
- Régimes de participation aux bénéfices
Postuler rapidement
Temporary Staff Development Coordinator/Quality Lead
Lancaster Long Term Care Residence —Lancaster, ON
- 65 000 $ par an
- Baccalauréat
- Diplôme universitaire non requis
- Compétences en informatique
- Programme d'Aide aux Employés
Postuler rapidement

Discover related jobs

Based on your search for training coordinator jobs.

Project Coordinator
Dawson Wallace Construction Ltd. —Calgary, AB
Monitor project budgets by assisting with cost tracking, purchase orders, invoices, and progress billings. Coordinate and track Requests for Information (RFIs),…
Postuler rapidement
il y a 8 jours
Project Coordinator
Gordon Barr Ltd —Kingston, ON
Support field staff by ensuring current drawings and project documents are available. The Project Coordinator will be responsible for maintaining complete,…
De 53 000 $ à 65 000 $ par an
Postuler rapidement
il y a 10 jours

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Senior Leadership Facilitator
DUCA Financial Services Credit Union Ltd. —Toronto, ON
Collaborate on training/facilitation needs assessment, design, and evaluation of leadership development experiences that accelerate readiness, strengthen…
De 80 494 $ à 100 617 $ par an
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : training coordinator

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Training Facilitator

IntouchCX
Winnipeg, MB

Postuler dès maintenant

Détails du poste

Avantages

Assurance Dentaire
Congés payés
Assurance Vision

Compétences

Microsoft Powerpoint
Microsoft Word
Statistique
Microsoft Excel
Service à la clientèle
Centre d'appels
Microsoft Office
Diplôme d'études secondaires
Esprit d'analyse
Éducation
Capacités de présentation
Baccalauréat
Affaires
Compétences en communication

Description complète du poste

About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About the Job

We are changing the way people think about customer service, and we need your help! We’re seeking a Trainer to deliver training modules and run classes for our team members.

Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. We’re looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development.

As Training Facilitator, You Will…

Provide training to new and existing employees
Develop and deliver training plans and curriculum to classes of up to 25 people
Develop and utilize a variety of creative teaching techniques
Develops and administers knowledge assessment testing
Assist with QA monitoring, feedback and coaching
Maintain up-to-date reporting on training progress, effectiveness and improvements
Stay informed of current client products and services
Interact with partners, ensuring they understand the training environment, successes and opportunities for development
Manage new Trainers and Training Facilitators
International Travel is Required

As Training Facilitator, You Have…

BS/BA in Education or Business Administration or equivalent work experience preferred
Knowledge of adult learning principles and the ability to implement these principles into a training curriculum
3+ years previous contact center experience preferred
Experience in customer service training
Experience in coaching and mentoring
Knowledge of existing and emerging training methods and tools
Knowledge of call center systems, ACD/IVR and performance statistics
Strong verbal and written communication skills, including presentation skills
Strong analytical and problem solving skills
Ability to build rapport with clients and interact with team members at various position levels
Ability to multitask effectively and work in a fast paced environment
Ability to develop employees through positive motivation
Ability to adapt to change and innovation
Ability to potentially travel
Skills in MS Office programs (Word, Excel and PowerPoint)
Valid travel documents for international travel

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.
IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

Benefits of Working as a Training Facilitator…

Industry-leading medical, vision, and dental benefit plans + paid time off benefits
Amazing career growth opportunities

Postuler dès maintenant

Affinez votre recherche

training coordinator emplois

Training Facilitator

Senior Leadership Facilitator

Temporary Staff Development Coordinator/Quality Lead

Discover related jobs

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : training coordinator

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact