Process Orchestration
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Contract Length: 1 Year
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Location: Calgary or Edmonton, AB T5J 0H3 or North York, ON M2J 1P8 (Hybrid)
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Job Overview
This position supports the rollout, adoption, and sustainment of Process Orchestration capabilities for Supply Chain use cases, including requisition intake and triage, guided buying, supplier enablement, PO change order support, and related workflow improvements. The role collaborates with Supply Chain Management (SCM), Technology & Information Services (TIS), ERP Sustainment, Accounts Payable, and business stakeholders to translate process requirements into practical solutions, support testing and deployment activities, resolve adoption barriers, and sustain solutions after implementation. The position plays a key role in improving user experience, increasing process compliance, reducing manual effort and rework, and helping the client realize value from digital process orchestration investments.
Key Responsibilities
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Support the planning and execution of Process Orchestration rollouts across Supply Chain, including stakeholder readiness, deployment coordination, adoption tracking, hypercare support, and transition to sustainment.
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Partner with SCM, TIS, ERP Sustainment, Accounts Payable, business stakeholders, and solution vendors to validate requirements, assess process impacts, support testing activities, and coordinate issue resolution.
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Serve as a Supply Chain process advisor by translating operational needs into workflow, data, training, and change management requirements that promote process compliance and user adoption.
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Maintain and enhance sustainment processes for deployed solutions by monitoring defects, enhancement requests, training requirements, knowledge gaps, and recurring user issues.
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Develop and maintain training materials, job aids, communications, process documentation, rollout resources, and adoption reporting to support consistent usage across business units.
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Analyze usage metrics, defect trends, and adoption data to identify barriers, recommend improvements, prioritize enhancements, and demonstrate value realization.
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Support continuous improvement initiatives by identifying opportunities to reduce manual effort, improve data quality, simplify user experience, and strengthen process compliance.
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Collaborate with cross-functional teams to ensure successful implementation and ongoing optimization of process orchestration capabilities.
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Support organizational change management efforts to drive user engagement and long-term solution adoption.
Qualifications
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University degree in Supply Chain, Engineering, Manufacturing, Finance, Business, Commerce, Information Technology, or a related field.
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Minimum 7 years of progressive experience in Supply Chain Management or a related discipline, preferably within the Oil & Gas Midstream industry.
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Equivalent combinations of education and experience may be considered.
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Strong communication skills with the ability to work independently and contribute effectively as a member of a management or leadership team.
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Proven interpersonal, communication, negotiation, influencing, and leadership capabilities.
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Demonstrated ability to innovate, take initiative, lead projects, and manage organizational change.
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Professional Supply Chain certifications such as PMAC, ISM, or equivalent are considered an asset.
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Experience with Oracle Cloud, Maximo, ServiceNow, Power BI, SharePoint, process orchestration platforms, automation technologies, or AI-enabled workflow solutions is considered an asset.
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Experience supporting enterprise technology implementations, sustainment models, stakeholder training programs, and adoption measurement across multiple business units is considered an asset.
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Strong analytical, problem-solving, and continuous improvement skills with the ability to drive operational efficiencies and process optimization.
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or [email protected]
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