8 meilleures offres (customer service representative, waterloo, on) (à pourvoir)

Client Care Representative – Bilingual (Mandarin/Cantonese/English)
Equitable CA —Waterloo, ON
- 55 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Compétences en communication
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il y a 7 jours
Customer Service Representative
MCDOUGALL ENERGY INC —Burford, ON
- 17,60 $ de l’heure
- Temps partiel
- Service à la clientèle
- Diplôme d'études secondaires
- Programme d'Aide aux Employés
Postuler rapidement
il y a 9 jours
Guest Services Representative
Comfort Inn Brantford —Brantford, ON
- 18,46 $ de l’heure
- Temps partiel
- Hôtel
- Diplôme d'études secondaires
- Étiquette au téléphone
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Customer Service Representative / Water Delivery Driver
The Water Bar —Brantford, ON
- 17,60 $ de l’heure
- Temps partiel
- Bar
- Vente
- Service à la clientèle
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Customer Service Representative - French Bilingual - Guelph Based
Royal Brinkman Canada Inc —Guelph, ON
- De 24 $ à 26 $ de l’heure
- Temps plein
- Bilingue
- Marketing
- Service à la clientèle
- Jours fériés payés
- Assurance Invalidité
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Customer Services Associate
Woodbine Entertainment Group —Campbellville, ON
- De 18 $ à 19 $ de l’heure
- Temps partiel
- Anglais
- Caisse
- Compétences en communication
Postuler rapidement
il y a 7 jours
Part Time Airport Customer Service Agent - Flight benefits!
The Landline Co —Woolwich, ON
- 20 $ de l’heure
- Temps partiel
- Port de charges lourdes
- Service à la clientèle
- Diplôme d'études secondaires
- Congés payés
- Programme d'Aide aux Employés
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13 h
Customer Service Agent 2-PT-Term-Stratford
Serco North America —Stratford, ON
- De 24,35 $ à 30,11 $ de l’heure
- Temps partiel
- Service à la clientèle
- Diplôme d'études secondaires
- Compétences en informatique
3 h

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service representative (waterloo, on)

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Client Care Representative – Bilingual (Mandarin/Cantonese/English)

Equitable CA
Waterloo, ON

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Détails du poste

Temps plein
Il y a 7 jours

Compétences

Bilingue
Investissement
Mandarin
Cantonais
Anglais
Compétences en communication

Description complète du poste

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity: At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

At Equitable, our Client Care Representatives are subject matter experts and can quickly answer questions and resolve different problems for our clients. We provide you with extensive training to ensure that you are equipped with the knowledge to assist and educate our clients with their varying needs, without having to sell them on a solution – that’s right, none of that dreaded upselling! Here at Equitable, we ensure that some of your time is spent away from the phones. This time allows for side projects and other initiatives that can bring tremendous growth to our organization.

Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do: The Client Care Representatives are our brand ambassadors, providing excellent client service to internal and external clients (our clients, advisors, and our regional sales and service offices).
You will also have the opportunity to work closely with other departments and learn about what they do as you work with them to resolve inquiries.

What you’ll bring:

Fluency in both Mandarin and/or Cantonese and English is required for this position, including the ability to speak, read, and write proficiently in both languages
Previous experience in a phone-based client care/service role is required
Previous experience in an insurance company or investment knowledge is an asset
Superior interpersonal skills to manage relationships with internal and external clients
Excellent listening skills to facilitate positive outcomes with inquiries and irate callers
Ability to handle high stress levels in a fast-paced production environment
Excellent verbal and written communication skills

What’s in it for you:

Career Growth: Regular learning sessions and development opportunities
Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching
Time Away: Competitive vacation plus one paid volunteer day each year
Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

At Equitable, we’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at [email protected]. We’re happy to help.

We offer a competitive base pay and the ability to unlock higher levels of pay as you complete training and gain experience on the job. In addition to your salary, this role is eligible for a discretionary annual incentive award tied to business performance, plus a wide range of competitive benefits.

If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included.

Reports To: Supervisor, Client Care Centre
Department: Individual Wealth
Term: Permanent Full-Time
Schedule: 11:30AM ET to 7:30PM ET
Start Date: August 31, 2026 (please note: a six-week training program will be required upon completion of our Equitable Orientation program)
Interviews: Interviews will take place the week of July 27th, 2026 at our head office in Waterloo, ON.

This position is open and we are excited to find the right person to join our team.

As part of the recruitment process, you will need to go through background screening, as per our company policy.
#LI-Hybrid

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