20 meilleures offres (support worker, carleton place, on) (à pourvoir)

Afterhours - Care Access Representative - Ontario
CBI Home Health —Ottawa, ON
- 20 $ de l’heure
- Temps partiel
- Travail hybride
- Service à la clientèle
- Microsoft Office
- Diplôme d'études secondaires
- Travail à domicile
- Programme d'Aide aux Employés
Postuler rapidement
Personal Support Worker (PSW)
Second Family Care —Ottawa, ON
- De 21,50 $ à 23,00 $ de l’heure
- Temps partiel
- Certification RCR
- Prodiguer des soins
- Anglais
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 2 jours
Medication Care Partner
Amica Senior Lifestyles —Ottawa, ON
- 23,50 $ de l’heure
- Temps partiel
- Certification RCR
- Certificat de premiers soins de base
- Certification DEA
24-26 FTP Support Worker DD
Pathways to Independence —Kemptville, ON
- De 23,08 $ à 24,46 $ de l’heure
- 12 Heures
- Certification RCR
- Diplôme d'études secondaires
- Certificat de premiers soins de base
Postuler rapidement
Child and Youth Worker
Renew Supervision Services —Ottawa, ON
- 25 $ de l’heure
- Temps partiel
- Compétences rédactionnelles
- Anglais
- Microsoft Office
Postuler rapidement
22 h
Personal Support Worker
Rideau Homecare —Ottawa, ON
- De 18 $ à 22 $ de l’heure
- Temps partiel
- Certification RCR
- Prodiguer des soins
- Certificat de premiers soins de base
- Indemnité kilométrique
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 10 jours
Childcare and Early Years Relief Worker
Pinecrest Queensway Community Health Centre —Ottawa, ON
- De 21,04 $ à 24,75 $ de l’heure
- Sur appel
- Garde d'enfants
- Certification RCR
- Port de charges lourdes
il y a 9 jours
Part Time 3pm-11pm PSW (Temp) - Rosepark Retirement
Riverstone Retirement Communities —Ottawa, ON
- 20,96 $ de l’heure
- Temps partiel
- Certification RCR
- Certificat de premiers soins de base
- Diplôme universitaire non requis
Postuler rapidement
Full Time PSW- Lilythorne Retirement
Riverstone Retirement Communities —Ottawa, ON
- 21,79 $ de l’heure
- Temps plein
- Certification RCR
- Certificat de premiers soins de base
- Diplôme universitaire non requis
Postuler rapidement
Health Care Aide
Chartwell Retirement Residences —Ottawa, ON
- Temps partiel
Personal Support Worker (PSW)
Quality Care Solution Ltd. —Kemptville, ON
- À partir de 24 $ de l’heure
- Prodiguer des soins
- Baccalauréat
- En présentiel
- Mesures de protection COVID-19
Postuler rapidement
il y a 9 jours
Casual PSW -Rosepark Retirement
Riverstone Retirement Communities —Ottawa, ON
- 20,96 $ de l’heure
- Certification RCR
- Certificat de premiers soins de base
- Diplôme universitaire non requis
Postuler rapidement
il y a 12 jours
Personal Support Worker (PSW) in Ottawa and Surrounding Areas
My Place Home Care Inc. —Kanata, ON
- De 18,75 $ à 19,75 $ de l’heure
- Temps partiel
- Bilingue
- Certification RCR
- Soins infirmiers
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 3 jours
Child and Youth Worker, Summer Camp
Harmony House Shelter —Ottawa, ON
- 23,40 $ de l’heure
- Certification RCR
- Expérience auprès des enfants
- Certificat de premiers soins de base
Postuler rapidement
il y a 7 jours
Part Time Evening PSW - Maplewood Retirement
Riverstone Retirement Communities —Ottawa, ON
- 20,96 $ de l’heure
- Temps partiel
- Certification RCR
- Certificat de premiers soins de base
- Diplôme universitaire non requis
Postuler rapidement
il y a 12 jours
Bilingual Transitional Housing Support Worker
Western Ottawa Community Resource Centre —Kanata, ON
- De 54 149 $ à 55 232 $ par an
- Temps partiel
- Bilingue
- Anglais
- Microsoft Office
Postuler rapidement
Bilingual Transitional Housing Support Worker
Western Ottawa Community Resource Centre —Kanata, ON
- De 54 149 $ à 55 232 $ par an
- Temps partiel
- Bilingue
- Anglais
- Microsoft Office
Postuler rapidement
Associate Director of Care - IPAC (RN) | Permanent Full-Time
Sienna Senior Living —Stittsville, ON
- De 69 953 $ à 87 442 $ par an
- Temps plein
- Soins infirmiers
- Baccalauréat
- Leadership
- Assurance Dentaire
il y a 5 jours
Personal Support Worker (PSW)
Moutas Homecare —Ottawa, ON
- De 17,92 $ à 20,00 $ de l’heure
- Temps partiel
- Prodiguer des soins
- En présentiel
- Compétences en communication
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 9 jours
Care Access Representative - Ottawa
CBI Home Health —Ottawa, ON
- 39 000 $ par an
- Du Lundi au Vendredi
- Travail hybride
- Service à la clientèle
- Microsoft Office
- Diplôme d'études secondaires
- Travail à domicile
- Programme d'Aide aux Employés
Postuler rapidement

More jobs to discover

Find similar jobs that you might be interested in.

Personal Support Worker (PSW)
CarePartners —Gananoque, ON
A valid driver’s license (G or G2 Classification), access to a reliable vehicle, and proof of automobile insurance. Hands on mentoring and leadership support.
De 20,96 $ à 23,20 $ de l’heure
Personal Support Worker
Bayshore HealthCare —Ottawa, ON
The Personal Support Worker must, within their scope of practice, have a solid knowledge of the principles, practices and methods of community nursing and the…
De 28,23 $ à 28,75 $ de l’heure

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Personal Support Worker
Bayshore HealthCare —Oshawa, ON
The Personal Support Worker must, within their scope of practice, have a solid knowledge of the principles, practices and methods of community nursing and the…
De 23,91 $ à 26,09 $ de l’heure
Support Worker I Overnight Awake - Toronto East
Community Living Toronto —Toronto, ON
Valid driver’s license is an asset. This position contributes to the delivery of supports and programs consistent with life plans to meet the needs of…
À partir de 45 021 $ par an
Postuler rapidement
il y a 9 jours

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : support worker (carleton place, on)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Afterhours - Care Access Representative - Ontario

CBI Home Health
Ottawa, ON

Postuler rapidement

Détails du poste

Temps partiel

Avantages

Travail à domicile
Programme d'Aide aux Employés
Heures d'arrivée et de départ flexibles

Compétences

Français
Service à la clientèle
Microsoft Office
Diplôme d'études secondaires
Sens de l'organisation
Compétences en informatique
Étiquette au téléphone
Terminologie médicale
Compétences en communication
Gestion du temps

Description complète du poste

Afterhours - Care Access Representative - Ontario

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Come find out why we have been recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. Learn more at cbihomehealth.ca (https://recruiting.ultipro.ca/CBI5000CBHIG/cbihomehealth.ca).

Because Your Care Matters.

CBI Home Health is looking to hire Care Access Representatives in Ottawa.

Hourly Rate of Pay: The hourly rate of pay for this position is $20.00/hr

Vacancy Disclosure: This job posting is for a new vacancy.

Why CBI Home Health?
We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Our Total Rewards offerings include:

Reward and recognition programs, including earned-wage access through our partnership with ZayZoon.
Comprehensive Benefit and Retirement packages.
Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.
Employee Assistance Program.
Paid orientation, training and development with opportunities to grow your career.

The Care Access Representative plays a vital role in delivering a seamless and positive experience for clients, families, and care providers by managing the scheduling of direct care staff (Personal Support Workers, Health Care Aides, and Nurses) within a high-volume contact center environment. In this dynamic role, representatives handle chats, inbound and outbound calls, data entry and intake, responding to scheduling requests, resolving issues, and ensuring continuity of care.

As the primary point of contact, the Care Access Representative must excel in problem-solving, communication, and multitasking to effectively coordinate care while balancing client needs and staff availability. By maintaining strong relationships with clients, families, care providers, and referral sources, they contribute to the delivery of high-quality, person-centered care.

What you will do

Efficient Scheduling: utilize scheduling software to optimize the assignment of care providers, ensuring client care plans are fulfilled promptly and accurately within a dynamic contact center setting.
KPI Achievement: Meet and exceed individual KPIs such as calls/chats per hour, quality assurance, and the successful scheduling of visits.
Stakeholder Communication: Maintain open lines of communication with clients, families, and care providers to ensure smooth scheduling processes. Address issues proactively and escalate when necessary.
Relationship Building: Cultivate and maintain positive relationships with care providers, clients, funders, and team members, considering individual needs in all decision-making processes.
Data Management: Accurately update and manage scheduling databases, client / care provider records, and care plans, ensuring all information is current and accessible for reporting and tracking.
Compliance: Adhere to Employment Standards legislation, collective agreements, and organizational policies and procedures.

What you will need to be successful

Educational Background: Minimum Grade 12 education.
Experience: At least 2 years of experience in Customer Service, Scheduling, and/or Coordination, preferably within a contact center environment.
Technical Skills: Proficiency in Microsoft Office Suite and experience with scheduling software (e.g., AlayaCare). Keyboarding speed of 35-45 words per minutes required.
Communication: Strong verbal and written communication skills, with excellent telephone etiquette.
Problem-solving: Results-oriented with strong problem-solving abilities.
Multitasking: Ability to manage multiple tasks in a fast-paced environment.
Organizational Skills: Excellent time management and organizational skills, with a keen eye for detail.
Computer Literacy: Advanced computer literacy with various applications and programs.
Medical Background: Knowledge of medical terminology or experience in medical administration is an asset.
Language Skills: Ability to communicate in French is an asset.
Healthcare Scheduling: Prior experience in healthcare scheduling is highly desirable.
Work Schedule: Availability to work in office.

Availability Requirement / Commitment

By applying to this role, you are confirming that you are available to work during the following times:

Days: Monday to Sunday, including Statutory Holidays
Hours: Monday to Friday 4:30pm-9:30pm, Saturday and Sunday 8:30am-9:30pm
Employees must be available to work any shift within this window and accommodate 1-2 hours of flexibility before or after scheduled times when required.

Schedules Details

You will be assigned a recurring schedule wherever possible
Schedules may change with advance notice due to business requirements
Schedules are released 4 weeks in advance
You will be scheduled between 30 and 40 hours per week

Important!

This is not a fixed shift position
Applicants must maintain flexibility across the full operating hours
Candidates who cannot consistently work within these times will not be eligible for the role

Work Arrangement

This position is hybrid, combining remote and in-office work, with the potential to transition to full-time in-office in the future.

The current schedule is:

Work from Home: Mondays and Fridays (If all work-from-home requirements are met)
In Office: Tuesdays, Wednesdays and Thursdays

Work from Home Requirements

To be eligible for remote work, employees must meet the following requirements:

Access to a private and secure workspace at home to ensure confidentiality during all client and team communications
A proper home office setup, including an ergonomic deck and chair, to support comfort and productivity
A high-speed wired connection with the minimum speed test of 25 Mbps download and 5 Mbps upload
An active wired internet service plan
Ability to be on camera for all virtual meetings and calls

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

Postuler rapidement

Affinez votre recherche

support worker emplois - carleton place, on

Afterhours - Care Access Representative - Ontario

Personal Support Worker (PSW)

Medication Care Partner

24-26 FTP Support Worker DD

Child and Youth Worker

Personal Support Worker

Childcare and Early Years Relief Worker

Part Time 3pm-11pm PSW (Temp) - Rosepark Retirement

Full Time PSW- Lilythorne Retirement

Health Care Aide

Personal Support Worker (PSW)

Casual PSW -Rosepark Retirement

Personal Support Worker (PSW) in Ottawa and Surrounding Areas

Child and Youth Worker, Summer Camp

Part Time Evening PSW - Maplewood Retirement

Bilingual Transitional Housing Support Worker

Bilingual Transitional Housing Support Worker

Associate Director of Care - IPAC (RN) | Permanent Full-Time

Personal Support Worker (PSW)

Care Access Representative - Ottawa

More jobs to discover

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : support worker (carleton place, on)

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact