Securitas Canada Limited is one of Canada's largest providers of security services and a leader within our industry. Over 8,000 employees provide security services to thousands of public and private customers, large and small, across all sectors and verticals. Securitas is the second largest provider of security services globally. We have business operations in 45 markets and capabilities spanning from guarding to tech-enables security. We provide Integrated Guarding, Remote Guarding, Mobile Guarding, Onsite Guarding, Investigative Services and Technology Services.
This position is for an active vacancy. Posting will be removed once the position has been filled.
We are seeking highly motivated security personnel for positions within a physical security environment specializing in the protection of Corporate client. You will have experience within an industrial environment within a warehouse or distribution center or a similar sector where you are responsible for protecting assets. You have strong customer service acumen with ability to resolve issues with a diverse background of individuals including visitors, truck drivers, contractors and client employees. You are able to perform internal and external patrols in cold and hot conditions.
We value diversity and inclusion and encourage all qualified people to apply.
Position Overview:
Location: Waterloo, Ontario
Available Shift Times: Various
Payrate: $26.00/hr
RESPONSIBILITIES:
- Perform access control provision duties, verify visitor badges and employee badges.
- Handling Escalation and emergencies for various client sites.
- Responding to alarms around the world where clients operate.
- Managing various tasks and updating based on priority.
- Using multiple computer systems to research products, services, common problems and solutions offered.
- Perform other duties as required.
- Managing calls and dispatched into internal company hotlines and dispatching accordingly.
- Report writing and detailed follow up on events, occurrences and requests.
- Working along directly with Client Team.
- Communicate with other countries through email and translating English into the language of the caller.
QUALIFICATIONS:
- Valid Ontario Security License.
- Valid First Aid and CPR Certification. Red Cross certification is preferred.
- 2+ years of Security experience within a corporate environment.
- Strong understanding of security protocols and procedures, including emergency response
- Exceptional written and verbal communication skills.
- Team player and outstanding customer service abilities.
- Must be available to work various shifts based on business needs.
- Attention to detail working in high pressured security environment.
- Experience in a Security Operations Centre (SOC) is preferred.
Those selected for an interview will be contacted.
Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities. Accommodations are available for applicants with disabilities throughout the recruitment process. We value diversity and inclusion and encourage all qualified people to apply.
Securitas Canada does not ask for money or bank account or other sensitive financial information upfront or within job ads, including public job boards during the application process.
Further information about the Company: www.securitas.ca
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Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Securitas Canada's Mission:
Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Securitas Aviation's Mission:
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada
Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
