The Anatomic Pathology Laboratory at the Diagnostic Service Center is seeking a Administrative Support II to join our collaborative and high-performing team. As the central histology hub for Calgary and surrounding areas, our lab plays a vital role in supporting accurate disease diagnosis. The department processes over 840,000 paraffin-embedded blocks and 1.2 million slides annually, and with anticipated growth in Alberta, our volumes are expected to increase significantly. This is an exciting time to join a department that is evolving and expanding its impact on the delivery of quality patient care. Administrative Support II role provides essential clerical and manual materials-handling to support Medical Laboratory Assistants, Technologists and Pathologists. The position is responsible for accurate data entry and order documentation of patient cases, followed by both manual and in-system case assembly. The role ensures cases are delivered to on-site pathologists or prepared for external site review as required. Responsibilities also include maintaining organized filling systems, retrieving materials, and supporting the archival of slides and blocks, which involves repetitive manual handling and periods or heavier physical work. Success in this role requires reliability, strong attention to detail, and the ability to work effectively in a high-volume laboratory environment with regular exposure to chemical agents, odors and varying noise levels. Adherence to safety protocols and appropriate PPE are essential. The position supports quality assurance activities, routine troubleshooting and escalation if issues, supply chain management tasks, maintaining accurate records and materials, and assisting with orientation and training of new staff or students. Additional administrative responsibilities may be assigned as needed.
As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.
- Classification: Administrative Support II
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Union: HSAA OFFICE CLERICAL
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Unit and Program: DSC Anatomic Pathology Department; Histopathology, Cytopathology, IHC
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Primary Location: Diagnostic Scientific Centre
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Location Details: As Per Location
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Multi-Site: Not Applicable
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FTE: 1.00
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Posting End Date: 24-JUL-2026
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Employee Class: Regular Full Time
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Date Available: 10-AUG-2026
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Hours per Shift: 7.75
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Length of Shift in weeks: 2
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Shifts per cycle: 10
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Shift Pattern: Days, Evenings
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Days Off: As Per Rotation
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Minimum Salary: $22.60
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Maximum Salary: $27.47
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Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Recent experience working in both office and/or regulated environments (the role involves alternating between computer-based work and light physical movement, including the routine handling and movement of patient-related or laboratory materials weighing up to 15 kg, as well as tasks requiring sustained manual dexterity). Applicants must have experience working in a regulated environment and/or demonstrate adherence to established safety practices and/or WHMIS requirements. Proven customer service experience is required, preferably within a healthcare, laboratory, or comparable setting. Candidates must also have strong data entry experience, with a demonstrated ability to maintain a high level of accuracy while performing high-volume, detail-oriented work. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, is required.
Preferred Qualifications:
Experience within the last year or demonstrated equivalent working with administrative and/or clinical data management systems, including Laboratory Information Systems (LIS) such as EPIC Beaker (Connect Care). Experience managing confidential patient records in a regulated healthcare environment. Familiarity with anatomic pathology workflows, medical terminology, laboratory testing, and relevant post-secondary education or training in data entry or healthcare administration.
