The hourly wage rate for this position is $23.03 . Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
Supervisor Responsibilities
This job has some supervisorial responsibilities.
Summary
The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.
Essential Duties and Responsibilities
- Ensures new employees in assigned stands are trained on stand menu, including preparation guidelines and presentation standards. Provides guidance when necessary
- Responsible for ensuring assigned stands and staff are prepared and ready to go at event start times
- Ensures all work areas (as assigned) have completed required station set-up and breakdown responsibilities, ensuring work areas are prepared for event start time
- Responsible for following recipe guidelines in preparing food as directed by management and completes steps of service to ensure guest satisfaction
- Responsible for understanding the menu items for any given work area; and must be capable of answering guest inquiries regarding items
- Completes food preparation and production in a timely manner, as directed by supervisor or management
- Responsible for monitoring and responding to on-going prep as needed or communicating needs to distribution during events
- Responsible for ensuring assigned stands have completed: temp logs (red book) and waste logs are completed
- Adheres to all standards for cooking, plating, portioning, expediting, and serving specified menu items
- Responsible for communicating and coordinating with front of house
- Ensures team acts with a sense of urgency and provides friendly, efficient service to teammates and guests
- Demonstrate leadership by providing guidance to employees and working to improve productivity as well as the health and safety measures within work area
- Assist supervisor in formulation of prep lists for assigned team members
- Responsible for informing Supervisor and or Sous Chef of ordering needs
- Able to carry out the service of small to medium (50-100 people) sized events with little to no supervision
- Must be capable of lifting or carrying items up to 40lbs. Safe work practices, and proper lifting technique is a must.
Physical Demands
- Frequent periods of either sitting or standing may occur; employees are encouraged to stretch as needed.
- May have the occasional requirement to lift or carry items. Proper lifting technique is a must.
- Office environment can be busy or quiet.
- Stadium is an outdoor venue so, dressing appropriately and being prepared for changes in the environment is an expectation.
- Frequent use of stairs is required; elevator accessibility is limited to accommodating clients and staff with mobility and accessibility needs.
- Sensory Attention: During events, the stadium floor may be loud.
Work Environment
The work environment characteristics described below are representative of those an employee may encounter while performing the duties of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties of this position.
This position involves working in a unique environment. This is an event-based venue and has characteristics that are inherent to an event based industry. We are licensed to carry and serve alcohol, and this is a very large part of our business. The majority of the positions we hire, come into contact with alcohol. This is not only an event-based work environment; but is also a sports stadium, and as such is subject to crowds, lots of noise, and intoxicated guests. The safety of our employees is of the utmost importance, measures are taken to mitigate and reduce risk.
Language Skills
- English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
- French is considered an asset, but is not mandatory.
Qualifications
- Must have relevant experience or a combination of education in cooking, food prep, and/or culinary arts
- Must be able to demonstrate past experience leading 3-6 team members
- Must be flexible with schedule and able to work different shifts, availability must fit operational needs
- Must practice good personal hygiene
- Must be able to effectively give and receive instructions
Smart Serve certification is considered an asset
Required
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Certificate from a recognized cooking school.
Preferred
Preferred
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Team Player: Works well as a member of a group
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Dedicated: Devoted to a task or purpose with loyalty or integrity
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Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred
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Goal Completion: Inspired to perform well by the completion of tasks
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Self-Starter: Inspired to perform without outside help
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Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
