About Us
Mancal Properties Group is part of the Mancal Group of companies, a privately held organization with a long-term approach to investing and operating successful businesses across Western Canada. At Mancal, we take a people-first approach—fostering a collaborative, respectful, and high-performing work environment where individuals are trusted, supported, and empowered to contribute.
The Opportunity
The Operations Manager is a working leader responsible for the safe, reliable, and cost-effective operation of a diverse portfolio of real estate assets. This role provides hands-on oversight of building operations while leading Building Operators and service partners to ensure long-term and day-to-day maintenance, compliance and tenant relations are managed to a high standard. The role is also responsible for implementing best-practice processes and protocols that support efficient and safe operations across the portfolio.
We are seeking a highly organized, proactive and professional leader to lead our team in Calgary. The ideal candidate is detail-oriented, resourceful, and takes pride in delivering high-quality work. They are a strong communicator, enjoy working in a team environment, and are comfortable managing multiple priorities.
Key Responsibilities
The Operations Manager will be actively engaged in day-to-day building operations while maintaining broad oversight of the property portfolio. The role oversees building performance, site standards, preventive maintenance, risk mitigation, work orders, records, and process improvements to ensure reliable, efficient, and well-coordinated operations across all sites. This includes developing, implementing, and refining best-practice processes and protocols to strengthen consistency, accountability, and operational excellence.
The role provides leadership and mentoring support to Building Operators while promoting safety, accountability, and continuous improvement. The successful incumbent will be experienced at managing contractors and vendors, including sourcing, developing scopes of work, reviewing pricing, ensuring permits and safety requirements are in place and ensuring all work meets expectations.
The Operations Manager ensures health, safety, security, and regulatory compliance through inspections, incident response, emergency planning, and corrective action. The position also supports budgeting, cost control, invoice review, variance analysis, KPI reporting, and the identification and execution of capital repairs, replacements, and upgrades.
In partnership with internal teams and service providers, the Operations Manager creates and demonstrates positive tenant relations by delivering responsive service, clear communication, and practical operational support. The role is expected to balance day-to-day priorities with longer-term planning to maintain safe, functional properties that are representative of Mancal's high standards.
Qualifications & Experience
- 10+ years in commercial or industrial building operations, including supervisory experience.
- Strong knowledge of building systems, multi-site operations, contractor management, budgeting, and compliance.
Certifications
- 4th Class Power Engineering preferred.
- WHMIS, First Aid, and related safety certifications.
- Valid driver’s license and access to a reliable vehicle.
Skills & Competencies
- Leadership, communication, organization, and sound judgment.
- Problem-solving, attention to detail, and comfort with reporting and KPIs.
- Proficiency with technology including standard software and office/mobile tools.
Working Conditions
- Shared on-call rotation as well as occasional after-hours or weekend support may be required.
