9 meilleures offres (event coordinator (h/f), alberta) (à pourvoir)

Event Manager
Marriott International, Inc —Edmonton, AB
- De 58 000 $ à 72 000 $ par an
- Temps plein
- Service à la clientèle
- Hôtel
- Diplôme d'études secondaires
il y a 1 jour
Event Success Manager - Canada Remote
EventMobi —Calgary, AB
- Jusqu’à 65 000 $ par an
- Fins de semaine au besoin
- Télétravail
- Hospitalité
- Salesforce
- Sens de l'organisation
- Assurance Dentaire
Senior Communications Consultant
The City of Red Deer —Red Deer, AB
- De 44,78 $ à 47,41 $ de l’heure
- Temps plein
- Baccalauréat
il y a 1 jour
Recreation Therapy Aide - AgeCare McKenzie Towne
AgeCare McKenzie Towne —Calgary, AB
- Temps partiel
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postuler rapidement
Recreation Aide- AgeCare South Terrace
AgeCare South Terrace —Edmonton, AB
- Temps partiel
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postuler rapidement
[B] Recreation Aide, Union - Reg Part Time [BMT RTA-D3 0.20] AgeCare McKenzie Towne
AgeCare McKenzie Towne —Calgary, AB
- Temps partiel
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postuler rapidement
Special Events Planner
Metrolinx —Canada
- 93 798 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
il y a 7 jours
Events Manager
COREcruitment —Banff, AB
- De 60 000 $ à 65 000 $ par an
- Temps plein
- Leadership
Postuler rapidement
9 h
Assistant Event Operations Manager
FAIRMONT —Banff, AB
- De 60 000 $ à 635 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
7 h

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Event Success Manager - Canada Remote
EventMobi —Toronto, ON
Guide customers through technical product training with an events-first mindset — delivering hands-on enablement that prepares teams to execute high-impact…
Jusqu’à 65 000 $ par an
FACILITY EVENT COORDINATOR
City of Toronto —Toronto, ON
Reviews, prepares, approves and administers events, film shoot applications, meetings, plans, permits, contracts, payment deposits, invoices and refunds while…
De 40,08 $ à 43,91 $ de l’heure
22 h

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : event coordinator (h/f) (alberta)

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Event Manager

Marriott International, Inc
Edmonton, AB

Postuler dès maintenant

Détails du poste

Temps plein
Il y a 1 jour

Compétences

Service à la clientèle
Diplôme d'études secondaires
Diplôme d'associé

Description complète du poste

Additional Information
Job Number26086510
Job CategoryEvent Management
Location10135 100th Street, Edmonton, Alberta, Canada, T5J 0N7
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $58,000-$72,000 annually
Bonus Eligible: Y

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Adheres to all standards, policies, and procedures.

Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

Manages group room blocks and meeting space for average to large-sized assigned groups.

Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

Uses his/her judgment to integrate current trends in event management and event design.

Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

Participates in customer site inspections and assists with the sales process as necessary.

Performs other duties as assigned to meet business needs.

Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

Empowers employees to provide excellent customer service.

Sets a positive example for guest relations.

Coordinates and communicates event details both verbally and in writing to the customer and property operations.

Makes presence known to customer at all times during this process.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Follows up with customer post-event.

Responds to and handles guest problems and complaints.

Uses personal judgment and expertise to enhance the customer experience.

Stays available to solve problems and/or suggest alternatives to previous arrangements.

Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Interacts with guests to obtain feedback on product quality and service levels.

Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

Assists in the sales process and revenue forecasting for customer groups.

Up-sells products and services throughout the event process.

Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

Reviews comment cards and guest satisfaction results with employees.

Observes service behaviors of employees and provides feedback to individuals and/or managers.

Assists in the development and implementation of corrective action plans.

Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

Works with the property staff and customers to address operational challenges associated with his/her group.

Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Edmonton takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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