Vous êtes aussi unique que votre parcours, votre expérience et votre point de vue. Ici, vous serez encouragé, habilité et défié à être à votre meilleur. Vous travaillerez avec des collègues dynamiques – des experts dans leurs domaines – qui sont désireux de partager leurs connaissances avec vous. Vos leaders vous inspireront et vous aideront à atteindre votre potentiel et à vous envoler vers de nouveaux horizons. Chaque jour, vous aurez de nouvelles et passionnantes occasions de rendre la vie plus brillante pour nos Clients – qui sont au cœur de tout ce que nous faisons.
Chez Sun Life, nous sommes guidés par notre Raison d'être : aider nos Clients à réaliser la sécurité financière à vie et à vivre une vie plus saine. Nos valeurs façonnent notre façon de travailler : bienveillance, authenticité, audace, inspiration et impact.
Quand vous vous joignez à Sun Life, vous travaillez avec des collègues passionnés et des leaders habilitants qui soutiennent votre croissance et célèbrent vos contributions, afin que vous puissiez faire une différence significative dans la vie de nos Clients.
Découvrez comment vous pouvez faire une différence dans la vie des personnes, des familles et des communautés du monde entier.
Description de poste:
About the role
The Director, Technology Lead is a portfolio level technology leader responsible for enabling high quality delivery, engineering excellence, and operational reliability within a defined product or capability area. Reporting to the AVP, Digital Journeys & Experiences, this role focuses on helping to shape and translate strategic technology and business direction into executable plans with a 1–2 year horizon.
The Director plays a hands-on leadership role across delivery teams, working closely with Architecture, Engineering, Operations, and Business partners to ensure consistent execution, stable platforms, and strong alignment to standards. They foster a high performing, collaborative engineering culture and ensure technology investments generate clear and measurable value.
The Director also leads domains specific delivery on Sun Life’s Client-facing Mobile application, execution stewardship, and day to day portfolio performance.
What you’ll be doing
1. Technology Strategy Execution
- Translate and help shape enterprise and technology strategy into actionable plans for the assigned portfolio.
- Partner with Business Leads, Architecture, Engineering and Enterprise IT to develop domain level roadmaps and support OKR achievement.
- Promote adoption of engineering best practices, contributing to decisions on build vs. buy vs. borrow within defined boundaries.
- Ensure solutions support reusability, scalability, security, and maintainability, escalating major architectural trade-offs.
- Identify and manage technical debt within the portfolio and support planning for higher quality digital experiences.
2. Product Delivery & Execution
- Lead end to end delivery for the portfolio, ensuring velocity, quality, reliability, and alignment with enterprise standards and controls.
- Oversee delivery team performance and vendor execution at the portfolio level.
- Track delivery metrics, identify bottlenecks, and implement productivity improvements.
- Serve as the first line of escalation for delivery issues.
- Coach teams for continuous improvement and agile maturity.
3. People Leadership & Talent Development
- Lead and mentor managers, team leads, and senior engineers, fostering a culture of collaboration, inclusivity, and continuous improvement.
- Partner with Chapter Leaders and Business Leads to support staffing decisions, workforce planning, and role design within the portfolio.
- Coach teams on engineering discipline, agile practices, and high-quality delivery execution.
4. Financial & Vendor Management
- Support portfolio level budget planning, cost tracking, and capitalization, operating within the financial guardrails set by the AVP.
- Manage day-to-day vendor selection and relationships, delivery oversight, and performance management. This also includes contract negotiations, drafting SLAs, pricing and invoice payments.
- Identify opportunities to optimize all technology spend including vendors and reinvest in productivity or modernization initiatives.
5. Operational Excellence & Risk Management
- Ensure operational stability, currency, and security for systems and applications within the portfolio.
- Support governance processes that help ensure delivery discipline, compliance, and risk mitigation.
- Partner with Application Operations to ensure effective incident management, change management, and disaster recovery preparedness.
6. Cross Functional Collaboration & Stakeholder Engagement
- Build strong relationships with Product, Operations, Client Experience, Architecture, and Business partners.
- Communicate delivery status, risks, and dependencies across the portfolio, enabling transparency and alignment.
- Represent the portfolio in cross functional forums, sharing insights and reinforcing technology best practices.
Accountabilities
- Execute technology strategy within the defined portfolio to achieve shared outcomes.
- Maintain and deliver portfolio roadmaps, domain OKRs, and initiative sequencing.
- Drive day-to-day technology execution, ensuring on time, high-quality delivery.
- Monitor delivery metrics and implement team level productivity improvements.
- Manage portfolio level budgets and vendor performance.
- Build and sustain a high performing, engaged, inclusive team environment.
Typical Outputs
- Portfolio level technology roadmap and OKR contribution.
- Updated business cases, value realization inputs, and initiative plans.
- Delivery dashboards and productivity improvement actions.
- Technology currency and operational stability plans for the portfolio.
- Vendor performance summaries and cost management insights.
What you’ll need to succeed
- Bachelor’s degree in Computer Science, Engineering, or related field (advanced degrees an asset).
- 10+ years of experience in technology leadership roles within delivery or engineering.
- Demonstrated success delivering complex systems in a fast paced, continuous delivery environment.
- Experience leading technical teams and developing engineering talent.
- Strong understanding of delivery governance, agile practices, and operational excellence.
- Financial services or digital product experience preferred.
Mindset & Behaviors
- Collaborative and transparent; values trust, openness, and continuous learning.
- Strong coaching mindset with the ability to develop teams and individuals.
- Bias toward action, problem-solving, and experimentation.
- Committed to engineering excellence and challenging the status quo constructively.
- Pragmatic decision‑maker who balances speed with technical soundness.
What's in it for you:
- Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
- In 2024, Sun Life ranked among the top 100 most sustainable global corporations by Corporate Knights for the 15th consecutive year, leading Canadian insurers.
- We are proud to be on the 2024 Best Workplaces in Canada list by Great Place to Work.
- We’re also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams.
- Our unique Sabbatical Program gives you the opportunity to take up to 6 weeks off, every five years.
Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.
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L'étendue du salaire de base s'applique au lieu principal pour lequel l'emploi est affiché. Elle peut varier en fonction du lieu de travail du candidat retenu ou d'autres facteurs. En plus du salaire de base, les employés admissibles de Sun Life participent à divers régimes d'encouragement dont le paiement est discrétionnaire et assujetti au rendement individuel et à celui de l'entreprise. Certains rôles axés sur les ventes comportent des régimes d'encouragement à la vente basés sur les résultats des ventes individuelles ou de groupe.
La diversité et l'inclusion ont toujours été au cœur de nos valeurs chez Sun Life. Une main-d'œuvre diversifiée avec des perspectives variées et des idées créatives profite à nos Clients, aux communautés où nous opérons et à nous tous comme collègues. Nous accueillons les demandes de personnes qualifiées de tous les milieux.
Les personnes handicapées qui ont besoin d'accommodements dans le processus de demande ou celles qui ont besoin d'offres d'emploi dans un format différent peuvent envoyer une demande par courriel à [email protected] .
Nous sommes fiers d'être une organisation hybride qui offre à nos employés le choix et la flexibilité de travailler à la fois au bureau et virtuellement en fonction des besoins de l'entreprise, de nos Clients et de vous.
Nous pouvons utiliser l'intelligence artificielle pour soutenir la recherche de candidats, le filtrage et la planification des entrevues.
Nous remercions tous les candidats d'avoir manifesté de l'intérêt pour ce poste. Seuls les candidats sélectionnés pour une entrevue seront contactés.
Échelle salariale :
125,000/125 000 - 195,000/195 000
Catégorie d'emploi :
Gestion de projets - Systèmes
Fin de l'affichage :
05/08/2026
