4 meilleures offres (biotech, vancouver, bc) (à pourvoir)

Customer Support Specialist
Signalchem Biotech Inc. —Richmond, BC
- À partir de 45 000 $ par an
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- Anglais
- Baccalauréat
- Assurance Dentaire
- Congés payés
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Customer Support Specialist

Signalchem Biotech Inc.
Richmond, BC

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Détails du poste

Temps plein

Avantages

Assurance Maladie Complémentaire
Assurance Dentaire
Congés payés
Événements d'Entreprise
Stationnement sur place

Compétences

Biologie
Biochimie
Service à la clientèle
Anglais
Baccalauréat
Soutien à la clientèle
Compétences en communication
Gestion du temps

Description complète du poste

Company Introduction

Founded in 2004, SignalChem Biotech is the world’s leader in the research, development, and manufacturing of active kinases and disease-relevant kinase mutants. With expertise in cellular signaling, molecular biology, and biochemistry, SignalChem has developed over 4,000 functional recombinant protein products, establishing itself as a key player in the global market for active recombinant signaling enzymes. Recently acquired by Sino Biological, a world-renowned reagent supplier and contract research organization listed on ChiNext of the Shenzhen Stock Exchange (301047 Sino Biological Inc.). The company’s core technology platform is its in-house developed mammalian cell-based recombinant expression system, which utilizes proprietary reagents and processes for the highly efficient production of antigens and antibodies. SignalChem is now expanding its capabilities and creating multiple new positions.

Job Description

Responsibilities:

Provide professional, timely and accurate support for customer enquiries via email, telephone and livechat.
Support sales team by directing new customers to sales executives, facilitating the sales process.
Collaborate with the technical support team to provide superior customer experiences.
Accurately and efficiently process customer POs and credit card payments.
Provide customers with accurate lead times and inventory reports.
Maintain accurate records of customer interactions using CRM programs

Requirements

BSc. degree in Biology, Molecular Immunology, Biochemistry, or related Biological Science.
1-2 years of customer support experience is an asset.
Familiarity with CRM programs (Monday.com).
Strong organizational and time management skills required.
Ability to work well in a fast-paced team-based environment.
Excellent communication skills both oral and written.
Demonstrated ability to adapt quickly to change

Benefits:

Company events
Dental care
Extended health care
On-site parking
Paid time off
Vision care

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

Extended health care
On-site parking

Flexible language requirement:

French not required

Work Location: In person

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biotech emplois - vancouver, bc

Customer Support Specialist

Senior Scientist – Digital Discovery: AI-assisted Antibody Discovery & Data

Senior Benefits Manager

Director/Senior Director, CMC, Drug Product Manufacturing (Late Stage/Commercial)

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : biotech (vancouver, bc)

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