8 meilleures offres (resident manager, london, on) (à pourvoir)

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Inside Sales Representative

Safran
London, ON

Postuler dès maintenant

Détails du poste

Temps plein

Compétences

Microsoft Excel
Service à la clientèle
MRP
Diplôme d'études secondaires
Saisie de données
Affaires
Compétences en communication
Gestion du temps

Description complète du poste

Published 07.08.2026

Company : Safran Electrical & Power Job field : Customer services and support Location : London , Ontario , Canada Contract type : Permanent Contract duration : Full-time Required degree : High School Diploma/GED Equivalent Required experience : First experience Professional status : Employees / Staff

# 2026-178038

Published 07.08.2026

Job Description

Join a global team that helps keep the world flying. ✈️

Safran Electrical Components Canada is part of the Safran Group, 83,000+ employees across 270+ sites worldwide and we're growing.

We are currently hiring for an Inside Sales Representative in our London, Ontario location

The Inside Sales Representative plays a pivotal role in driving revenue growth by effectively managing the company's order book and fostering strong relationships with existing customers. This role ensures the achievement of key performance indicators (KPIs) while delivering exceptional customer service that promotes repeat business and customer loyalty. The incumbent acts as a key liaison between customers and internal teams to streamline sales operations and maintain high levels of customer satisfaction.

Main Function Responsibilities

Accurately enter and maintain customer sales orders based on purchase orders, customer forecasts, and new awards

Proactively ensure timely receipt of purchase orders and follow up with customers for updates or clarifications as necessary

Review purchase orders against RFQ's for completeness and accuracy. Prepare and issue purchase order acknowledgements in compliance with company standards
Act as the primary point of contact for customers' sales inquiries, resolving issues promptly to enhance customer satisfaction and retention. This includes expedites, POD's (proof of deliveries) etc.
Monitor the sales backlog regularly and collaborate with production, Engineering, QA and purchasing teams and to update the production tracker accordingly with any issues arise that require information/clarification from customers
Develop formal request for quotations (RFQs) by collaborating with Engineering, Quality Assurance, and Purchasing departments. Calculate sell prices and ensure timely submission to customers
Participate in internal meetings and customer meetings as required
Assist in the investigation and resolution of past-due customer invoices by coordinating with the Accounts Receivable team
Process return goods authorizations (RGAs) and credit memo requests efficiently, ensuring compliance with company policies
Manage the fulfillment of open orders to ensure timely delivery and closure as per customer requirements if applicable.
Undertake other duties and special projects as assigned by the Inside Sales Manager or senior leadership to support the overall sales function

Job Requirements

High School Diploma or equivalent
Diploma in Business is an asset
Minimum one year customer service experience as asset
Accurate data entry skills with superior attention to detail
Must have highly proficient knowledge of Word and Excel
Excellent written and oral communication skills
Responsive to company and customer needs
Work with minimum supervision
Effective verbal and written communication
Excellent organizational and time management skills with strong ability to multi-task workload in a fast-paced, changing environment
Must be able to interface with all departments within the company, as well as multi-cultural customers.
Sets high standards of performance for self-assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Knowledge and understanding of an MRP system
Knowledge of production planning
Ability to read drawings is an asset
Minimal travel required (occasional supplier visits or training as needed)
Follows Safran Policies & Procedures
Ability to work in accordance with Ontario Health & Safety legislation

This position requires extended periods of sitting while working with computers and viewing computer monitors and other office equipment. Finger dexterity needed in using misc. office equipment such as telephone, computer and copy machine, etc. Bending, stooping, reaching, and lifting up to approximately twenty pounds are required during tasks related to the job

But what else? (advantages, specific features, etc.)

Must be available to work during regular business hours:
Mon-Thurs 8:00am – 4:30pm
Fri 8:00am – 2:00pm

This position involves working with controlled goods and is subject to Canada's Controlled Goods Program (CGP) regulations. As a result, preference will be given to Canadian citizens and permanent residents who meet the necessary security clearance requirements.

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