25 meilleures offres (customer success manager, remote) (à pourvoir)

Customer Success Manager
Cin7 —Toronto, ON
- De 85 000 $ à 95 000 $ par an
- Temps plein
- Télétravail
- Baccalauréat
- Diplôme universitaire non requis
- Production
- Congés payés
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3 h
Manager, Customer Success Team (Mid-Market)
Leap Tools —Toronto, ON
- De 90 000 $ à 110 000 $ par an
- Temps plein
- Télétravail
- Vente
- Gestion d'équipe
- Leadership
il y a 1 jour
Customer Success Manager (12 Month Contract)
Xello —À domicile
- Temps plein
- Télétravail
- Bilingue
- Google Suite
- Salesforce
- Assurance Dentaire
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Customer Account Manager
Versapay —À domicile
- Temps plein
- Télétravail
- Logiciels de GRC/CRM
- Vente
- Salesforce
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Customer Success Manager
Exiger —Vancouver, BC
- De 50 000 $ à 60 000 $ par an
- Travail hybride
- Capacités de présentation
- Compétences en communication
- Gestion du temps
- Assurance Dentaire
- Assurance Vision
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il y a 12 jours
Senior Director, Customer Success
Assemble —Toronto, ON
- De 140 000 $ à 150 000 $ par an
- Travail hybride
- Déplacements à prévoir
- En présentiel
- Compétences en communication
- Jours fériés payés
- Assurance Dentaire
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Account Manager
CrowdRiff —À domicile
- De 100 000 $ à 150 000 $ par an
- Temps plein
- Télétravail
- Marketing
- Capacités de présentation
- Compétences en communication
- Heures d'arrivée et de départ flexibles
Client Success Manager (Together)
Absorb —Calgary, AB
- Temps plein
- Télétravail
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Customer Success & Growth Lead
StructureCraft —À domicile
- Temps plein
- Télétravail
- Pas d'expérience requise
- Déplacements à prévoir
- Marketing
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Associate Customer Success Manager
Intrado Life & Safety, Inc. —Saint-Laurent, QC
- Temps plein
- Télétravail
- Microsoft Powerpoint
- Microsoft Word
- Logiciels de GRC/CRM
- Réductions Tarifaires
- Assurance Invalidité
Lead Account Manager
FabStation —À domicile
- De 110 000 $ à 180 000 $ par an
- Temps plein
- Télétravail
- Bilingue
- Espagnol
- Vente
- Assurance Dentaire
- Heures d'arrivée et de départ flexibles
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Bilingual Customer Success Manager (12 Month Term)
net2phone Canada —Ottawa, ON
- De 43 000 $ à 55 000 $ par an
- Appeler l'employeur
- Télétravail
- Bilingue
- Anglais
- Sens de l'organisation
- Congés payés
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Account Manager, AdTech - British Columbia
illumin —À domicile
- De 70 000 $ à 130 000 $ par an
- Temps plein
- Télétravail
- Logiciels de GRC/CRM
- Microsoft Excel
- Salesforce
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 14 jours
Partner Success Manager
AppDirect —À domicile
- De 100 $ à 120 $ par jour
- Télétravail
- Azure
- AWS
- Gestion de projet
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il y a 7 jours
Account Manager
Auvik Networks —Toronto, ON
- De 87 000 $ à 113 500 $ par an
- Télétravail
- Vente
- Salesforce
- Compétences en communication
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Account Manager
Domaine —À domicile
- Temps plein
- Télétravail
- Vente
- Service à la clientèle
- Parler en public
- Assurance Dentaire
- Congés payés
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Senior Product Manager – Customer Success (Hybrid/ Remote)
Kardium Inc. —Burnaby, BC
- De 124 000 $ à 176 000 $ par an
- Télétravail
- Ingénierie
- Expérience en laboratoire
- Esprit d'analyse
- Assurance Dentaire
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Manager, Account Management
Resolver —Toronto, ON
- De 115 000 $ à 130 000 $ par an
- Temps plein
- Travail hybride
- Vente
- Baccalauréat
- En présentiel
- Assurance Dentaire
- Assurance Vision
Account Manager
Globalli —Toronto, ON
- Télétravail
- Logiciels de GRC/CRM
- Ressources humaines
- Compétences en communication
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Strategic Account Manager
Versaterm —Toronto, ON
- Télétravail
- Vente
- Marketing
- CAD
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il y a 11 jours
Strategic Account Manager
Checkmarx —À domicile
- Temps plein
- Télétravail
- Vente
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Sr. Partner Account Manager - Canada
Minitab —Toronto, ON
- 175 000 $ par an
- Télétravail
- Vente
- Développement commercial
- Baccalauréat
il y a 5 jours
Manager - Technical Account Management
AfterShip —Toronto, ON
- De 155 000 $ à 200 000 $ par an
- Azure
- AWS
- Esprit d'analyse
- Aide au Transport Quotidien
- Congés payés
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il y a 10 jours
Senior Technical Account Manager
Affirm —Toronto, ON
- De 133 000 $ à 183 000 $ par an
- Télétravail
- Informatique
- Informatique
- Gestion de projet
- Plan d'actionnariat des employés
- Assurance Dentaire
Commercial Account Manager - Toronto, Ontario, Canada
Milliken & Company —Toronto, ON
- Microsoft Powerpoint
- Hospitalité
- Vente

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer success manager (remote)

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Customer Success Manager

Cin7
Toronto, ON

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Détails du poste

Temps plein
Il y a 3 heures

Avantages

Congés payés

Compétences

Fidélisation de la clientèle
Chaîne d'approvisionnement
Baccalauréat
Production
Gestion des comptes
Compétences en communication

Description complète du poste

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers connect and simplify their operations, keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.

Cin7 is expanding very quickly with a mission to empower product sellers to thrive by making selling as easy as buying. We are committed to this mission to become the leading Inventory Management Software brand in the world.

Serving over 8,000 customers globally, processing more than 125 million orders per year, and supporting over $35B of Gross Merchandise Value, Cin7 has been rated best overall in inventory management software in 2024 by Forbes Advisor.

How you'll make an impact:

As a Customer Success Manager at Cin7, you’ll be the strategic partner helping our customers unlock the full value of our platform. You will guide customers through their lifecycle—from post-Onboarding to expansion—while ensuring they achieve measurable business outcomes. Your primary focus will be on retention and product adoption, working each day to ensure we deliver on our brand promise to make selling products easier. Working closely with Sales, Onboarding, Product, and Support, you will advocate for customer needs, remove barriers, and ensure every customer interaction reflects Cin7’s commitment to world-class service. Your work will directly influence retention, growth, product improvement, and customer loyalty.

What you'll do:

Build strong, consultative relationships with customers, focusing on strategic value, adoption, and long-term success
Manage high volume SaaS book of business serving our strategic accounts. Cin7 services SMB and mid-market and you will primarily work with growing and scaling brands.
Manage a book of business of 450 key accounts, driving retention and product adoption
Conduct daily customer calls with your book of business, leveraging AI-enabled tools and our tech stack to execute tech-touch, human-touch playbooks at scale.
Identify recurring customer challenges and help build scalable solutions, playbooks, and resources
Conduct QBRs, pricing reviews, value proposition pitches, and client escalation calls.
Value-sell our products throughout the customer lifecycle, reinforcing ROI and client investment into Cin7
Deliver proactive business reviews and surface opportunities for customers to optimize workflows using Cin7
Track customer health, identify risks early, and implement mitigation strategies
Drive customer accountability by setting clear goals and executing tailored success plans
Collaborate cross-functionally to ensure a seamless experience throughout the customer lifecycle
Resolve customer questions by connecting them with the right internal experts
Contribute to the development of Customer Success frameworks, resources, and operating processes as we scale

What you'll bring:

5+ years in a customer-facing role, ideally within high-velocity SaaS Customer Success, Account Management, or similar environments
Experience working with supply chain, manufacturing, commerce, or retail customers.
Proven skills in client retention, strategic account management, and results-oriented customer relationship development
Proven ability to manage and grow a diverse customer portfolio, ideally within a fast-paced or high-growth organization
A proactive, resourceful, and autonomous working style—comfortable owning challenges and driving solutions
Experience navigating and influencing cross-functional teams to deliver customer outcomes
Strong communication skills, with the ability to simplify technical concepts for different audiences
A high level of empathy and customer-centricity, especially in challenging situations
Data fluency—comfortable analyzing usage patterns, KPIs, and business impact
Demonstrated expertise leveraging platforms such as Salesforce, ChurnZero, Gong, and emerging AI tools to improve visibility, efficiency, and performance.
A continuous improvement mindset: curious, adaptable, and eager to learn
A team-first attitude that contributes to a culture of inclusion, collaboration, and respect
Bachelor’s degree or equivalent practical experience

In return, we offer:

A generous PTO policy, allowing you the time you need to recharge.
A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.
A diverse team, where everyone helps each other and inclusion is a core value.
Frequent company sponsored events so you can get to know your coworkers.

85-95k CAD base salary + 20% variable, paid quarterly

Why CIN7?

CIN7 is a leader in one of the most exciting software verticals right now, and we're growing exponentially. We're looking to add people to our team who are passionate about working with a fast growth tech company.

At CIN7, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations. We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock.

We value diversity at Cin7, and bring people into the heart of everything we do. We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer success manager (remote)

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