8 meilleures offres (guest service agent, etobicoke, on) (à pourvoir)

Guest Service Agent - Part Time
Sonesta —Toronto, ON
- De 19 $ à 20 $ de l’heure
- Temps partiel
- Certification ServSafe
- Service à la clientèle
- Mathématiques de base
- Assurance Invalidité
- Assurance Dentaire
14 h
Overnight Front Desk Agent (FT)
Marriott International, Inc —Toronto, ON
- De 28,70 $ à 31,89 $ de l’heure
- Temps plein
- Pas d'expérience requise
- Diplôme d'études secondaires
- Expérience en supervision
il y a 5 jours
Guest Services Agent
Ace Hotel Toronto —Toronto, ON
- 20,19 $ de l’heure
- Temps partiel
- Mathématiques de base
- Anglais
- Microsoft Office
Postuler rapidement
il y a 1 jour
Guest Service Agent
Best Western Plus Burlington Inn & Suites —Burlington, ON
- 18,50 $ de l’heure
- Temps partiel
- Service à la clientèle
- Anglais
- Microsoft Office
- Assurance Dentaire
Postuler rapidement
il y a 1 jour
Front Desk Agent
Sheridan College - Campus Living Centres —Oakville, ON
- De 18 $ à 22 $ de l’heure
- Temps plein
- Service à la clientèle
- Diplôme d'études secondaires
- En présentiel
Postuler rapidement
il y a 1 jour
Night Auditor/Front Desk Agent
Casablanca Hotel —Grimsby, ON
- De 17,20 $ à 20,00 $ de l’heure
- Temps partiel
- Bilingue
- Hospitalité
- Service à la clientèle
Postuler rapidement
Front Desk Agent
Fairfield by Marriott Inn & Suites Bradford —Bradford, ON
- De 17,60 $ à 20,00 $ de l’heure
- Temps partiel
- Hospitalité
- Service à la clientèle
- Hôtel
Postuler rapidement
il y a 7 jours
Sr. Manager, Equity Compensation
RBI —Toronto, ON
- De 140 000 $ à 160 000 $ par an
- Temps plein
- Microsoft Excel
- Finance
- Esprit d'analyse
- Plan d'actionnariat des employés
Postuler rapidement

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Overnight Front Desk Agent (FT)
Marriott International, Inc —Toronto, ON
Process all payment types such as room charges, cash, checks, debit, or credit. Welcome and acknowledge all guests according to company standards; anticipate…
De 28,70 $ à 31,89 $ de l’heure
il y a 5 jours
Night Auditor/Front Desk Agent
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service agent (etobicoke, on)

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Guest Service Agent - Part Time

Sonesta
Toronto, ON

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Détails du poste

Temps partiel
Il y a 14 heures

Avantages

Assurance Invalidité
Assurance Dentaire
Bourses d'Études
Vacances payées
Assurance Vision
Assurance Vie

Compétences

Certification ServSafe
Service à la clientèle
Mathématiques de base
Anglais
Microsoft Office
Diplôme d'études secondaires
Gestion de budget
Compétences en communication
Hôtellerie
Permis de conduire

Description complète du poste

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.

Job Description

DUTIES AND RESPONSIBILITIES:

Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Responsible to maintain the security of cash, credit card transactions, and guest information.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Issue, control and release guest safe-deposit boxes.
Comply with federal, state and local laws regarding health, safety, and alcohol services.
Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

High School diploma or equivalent required.
One year of previous hotel experience, or retail customer service preferred.
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English; other languages beneficial.
Professional verbal and written communication skills.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.
Problem solving, reasoning, motivating, organizational and training abilities preferred.
Experience with Microsoft Office and Opera systems preferred.
Will be required to obtain a ServSafe certification.
May be required to obtain a TIPS certification.
Valid driver’s license required.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 50 pounds.
Frequently handling objects and equipment.
Standing for extended periods of time.
Will be required to work mornings, evening, weekends, and holidays.

Additional Job Information/Anticipated

Pay Range

Pay Range $19-$20. Based pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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