6 meilleures offres (front office manager, calgary, ab) (à pourvoir)

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Parkland —Calgary, AB
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Restaurant General Manager

The Blues Can
Calgary, AB

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Détails du poste

Temps plein
Il y a 5 jours

Avantages

Tenue Décontractée
Congés payés
Heures d'arrivée et de départ flexibles
Stationnement sur place

Compétences

Google Suite
FoodSafe
Microsoft Office
Leadership
Restauration
Compétences en communication

Description complète du poste

Job Title: General Manager

The Blues Can Location: Calgary, Alberta

Reports To: Owner

Employment Type: Full-Time, Salaried.

Position Summary The General Manager is responsible for overseeing all daily operations of the bar and restaurant to ensure an exceptional guest experience, maintain profitability, and foster a positive, productive work environment. This includes leadership in staff management, financial performance, customer service, inventory control, compliance, and marketing initiatives.

Key Responsibilities

Operations Management

Oversee daily operations of both front and back of house, ensuring smooth service and operational efficiency.
Implement and maintain systems for inventory control, scheduling and quality assurance.
Ensure compliance with all health, safety and alcohol service regulations.
Monitor cleanliness, ambiance and maintenance standards throughout the venue.

Team Leadership:

Recruit, train and develop staff; foster a culture of teamwork, accountability and excellence.
Conduct regular staff meetings, performance reviews, and ongoing coaching.
Discipline staff when necessary to Labour Board standards ie write-ups progressive discipline etc.
Manage scheduling to ensure appropriate coverage while controlling labor costs.

Guest Experience

Ensure all guests receive consistent, high-quality service.
Handle guest feedback, complaints, and special requests professionally and promptly.
Maintain strong visibility on the floor, engaging with guests and supporting staff as needed.

Financial Management

Develop, monitor, and achieve revenue, cost and profit goals.
Analyze financial reports (P&L, labor, COGS) and identify areas for improvement.
Manage purchasing, vendor relationships and inventory to control costs and reduce waste.

Marketing & Community Engagement

Collaborate on marketing campaigns, events and promotions to drive traffic and brand recognition.
Engage with local community organizations and events to enhance the restaurant’s reputation.
Monitor online presence and reviews to maintain a positive brand image.

Qualifications

3–5+ years of experience in restaurant or bar management, preferably in a high-volume environment.
Proven track record of leadership, staff development and financial management.
Strong knowledge of restaurant operations, food and beverage trends and hospitality best practices.
Excellent communication, organizational and problem-solving skills.
Proficient in POS systems, scheduling software and Microsoft Office/Google Suite.

Required certifications: (Food Safe / ProServe / ProTect)

Working Conditions

Flexible schedule including evenings, weekends and holidays.
Fast-paced environment requiring long periods of standing and multitasking.
Occasional lifting of items up to 50 lbs.
Compensation & Benefits Competitive salary based on experience. Performance-based bonuses. Paid time off, health benefits, and staff discounts.

Pay: $22.00-$30.00 per hour

Benefits:

Casual dress
Flexible schedule
On-site parking

Work Location: In person

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front office manager emplois - calgary, ab

Restaurant General Manager

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : front office manager (calgary, ab)

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