6 meilleures offres (member services representative, beamsville, on) (à pourvoir)

Customer Service Team Lead
Medline Industries —Mississauga, ON
- De 62 200 $ à 93 200 $ par an
- Temps plein
- Microsoft Word
- Sens de l'organisation
- Compétences en communication
- Programme d'Aide aux Employés
il y a 1 jour
Member Experience Representative (Temporary up to 12 months)
FirstOntario Credit Union —Hamilton, ON
- À partir de 29,20 $ de l’heure
- Contrat
- Microsoft Office
- Diplôme d'études secondaires
- Services financiers
- Programme d'Aide aux Employés
Postuler rapidement
il y a 1 jour
Bilingual Provider Relations Representative/Représentant bilingue, Service des relations avec les fournisseurs - Express Scripts Canada
The Cigna Group —Mississauga, ON
- De 46 000 $ à 52 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Microsoft Word
- Microsoft Excel
- Programmes de Bien-être
- Assurance Dentaire
il y a 8 jours
Bilingual Customer Experience Representative
DRIAS INTERNATIONAL LTD —Mississauga, ON
- De 22 $ à 26 $ de l’heure
- Temps plein
- Microsoft Powerpoint
- Bilingue
- Microsoft Word
- Assurance Invalidité
- Bourses d'Études
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Sales Representative
Excel Home Furnishings —Mississauga, ON
- À partir de 3 500 $ par mois
- Temps plein
- Bilingue
- Vente
- Service à la clientèle
Postuler rapidement
il y a 9 jours
Planet Fitness - Overnight Member Services Representative - Part Time - Burlington
Burlington Shopping Centre Fitness LP —Burlington, ON
- 17,60 $ de l’heure
- Temps partiel
- Service à la clientèle
- Diplôme d'études secondaires
- Compétences en informatique
Postuler rapidement

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : member services representative (beamsville, on)

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Customer Service Team Lead

Medline Industries
Mississauga, ON

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Détails du poste

Temps plein
Il y a 1 jour

Avantages

Cotisation égale au RÉER
Vacances payées
Programme d'Aide aux Employés

Compétences

Microsoft Word
Français
Sens de l'organisation
Compétences en communication

Description complète du poste

Value Proposition

As a leading partner in healthcare, Medline Canada's sole purpose is to make healthcare run better – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:

Collaborative work environment with highly engaged employees

Market competitive compensation and benefits plan, including LTD & Insurance

RRSP with a company match

Annual Employee Appreciation Week

Paid vacation and personal days

Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being

Career growth and training programs

Open communication with Senior Leaders

Tailored incentives for eligible employee groups, such as home office reimbursement

Employee referral program

Education support programs

Fitness subsidy

Recognition programs

Social activities

And much more…

Job Description Summary

Reporting to the Customer Service Manager, this individual is responsible for motivating, coaching and providing assistance to the Customer Service Representatives. A customer service team lead offers direction and guidance while identifying representative’s challenges creating strategic action plan.

Job Description

Responsibilities:

Empowers team members with skills to improve their confidence, product knowledge and communication skills towards achieving operational goals
Oversees and assists the day-to-day functions of the Customer Care staff
Assisting with the development, implementation and training of policies ensuring all staff abide to the policies
Manage, assess and ensure customer calls, emails and EDI’s are handled and answered in a timely manner. Identifies customer needs to achieve satisfaction. Provides solutions to identified gaps
Maintain in-depth working knowledge of the company’s brands, systems and processes
Monitor business and metrics to measure and manage customer service effectiveness
Works alongside Sales, Purchasing, Canada Logistics and Operations to ensure product flow through and to fulfil and satisfy customer order completion
Create a pleasant working environment that inspires the team

Qualifications:

Exceptional listening and problem resolution skills; strong organizational skills and ability to work independently Ability to multi-task and effectively manage priorities
Ability to work under pressure in an ever changing and dynamic environment
Proficient with Microsoft Word, and other Office applications
Excellent communication and interpersonal skills (verbal and written)
Works and communicates well in a team environment
For Quebec, French is required

The anticipated salary range for this position:

$62,200.00 - $93,200.00 Annual

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Canada, Corporation is proud to be an equal opportunity employer.

About Medline Canada

Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity

Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.

Our commitment to Accessibility

Medline Canada is committed to the principles of the accessibility in Canada. We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact [email protected].

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

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member services representative emplois - beamsville, on

Customer Service Team Lead

Member Experience Representative (Temporary up to 12 months)

Bilingual Provider Relations Representative/Représentant bilingue, Service des relations avec les fournisseurs - Express Scripts Canada

Bilingual Customer Experience Representative

Sales Representative

Planet Fitness - Overnight Member Services Representative - Part Time - Burlington

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