25 meilleures offres (customer service representative, kanata, on) (à pourvoir)

Bilingual Customer Experience Representative - Overnight and Weekend
Ainsworth Inc. —Ottawa, ON
- De 20 $ à 30 $ de l’heure
- Fins de semaine uniquement
- Travail hybride
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Dentaire
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Customer Service Representative
Resolve Sleep Health —Ottawa, ON
- 22 $ de l’heure
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Dentaire
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Customer Service Representative (Full Time, On-Site)
Newprint —Ottawa, ON
- De 25 $ à 30 $ de l’heure
- Temps plein
- Logiciels de GRC/CRM
- Diplôme d'études secondaires
- Capacités de présentation
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Customer Experience Associate - Bridlewood, Kanata, ON - 26.25 hours/week
Scotiabank —Kanata, ON
- Vente
- Service à la clientèle
il y a 2 jours
Customer Service Representative - Bilingualism Preferred (Contract) - Ottawa
OMS / Royal Drugs —Ottawa, ON
- De 21,00 $ à 21,50 $ de l’heure
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
Customer Service Specialist
Convoy Supply —Ottawa, ON
- De 26 $ à 30 $ de l’heure
- 8 Heures
- Expérience en entrepôt
- Compétences en communication
- Assurance Invalidité
- Assurance Dentaire
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il y a 8 jours
Customer Service Representative
Pryor Metals Ltd —Gloucester, ON
- De 23 $ à 26 $ de l’heure
- Temps plein
- Systèmes PGI
- Anglais
- Microsoft Office
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il y a 1 jour
Customer Support Representative, Web Site Administrator and Product Testing Specialist
Impatica —Ottawa, ON
- Microsoft Powerpoint
- Anglais
- Windows
Customer Service Associate
Halo Wash - Stittsville —Stittsville, ON
- 18 $ de l’heure
- Temps partiel
- Vente
- Service à la clientèle
- Diplôme d'études secondaires
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Customer Care Representative
Centrepointe Animal Hospital —Ottawa, ON
- À partir de 19 $ de l’heure
- Temps plein
- Microsoft Word
- Service à la clientèle
- Anglais
- Réductions Tarifaires
- Congés payés
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Customer Service Coordinator
Services Financiers Affiliés / Affiliated Financial Services —Gatineau, QC
- De 45 000 $ à 50 000 $ par an
- Temps plein
- Bilingue
- Microsoft Word
- Microsoft Excel
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 7 jours
Sales/Customer Service Representative
Prestige Business Strategies inc —Ottawa, ON
- De 688 $ à 1 238 $ par semaine
- Temps plein
- Hospitalité
- Vente
- Service à la clientèle
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Bilingual Customer Experience Representative -French and English
Teksavvy Solutions Inc. —Ottawa, ON
- De 19,85 $ à 23,13 $ de l’heure
- Temps partiel
- Bilingue
- Espagnol
- Compétences rédactionnelles
- Programmes de Bien-être
- Programme d'Aide aux Employés
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il y a 8 jours
Customer Services Representative
BMO Financial Group —Ottawa, ON
- De 34 750 $ à 47 250 $ par an
- Temps partiel
- Vente
- Pas d'expérience requise
- Sens de l'organisation
- Bourses d'Études
- Assurance Vie
il y a 3 jours
Customer Service Representative
Republic Packaging Corp —Ottawa, ON
- De 45 000 $ à 60 000 $ par an
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Jours fériés payés
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il y a 9 jours
Guest Service Agent
Sandman Hotel Group —Ottawa, ON
- 21,90 $ de l’heure
- Temps plein
- Service à la clientèle
- Hôtel
- Comptabilité
- Assurance Dentaire
- Programme d'Aide aux Employés
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Full Time - Guest Services Representative
Mahogany Salon and Spa —Stittsville, ON
- À partir de 19 $ de l’heure
- Temps plein
- Vente
- Service à la clientèle
- Anglais
- Heures d'arrivée et de départ flexibles
Postuler rapidement
il y a 3 jours
Guest service representative
Gray Collection —Ottawa, ON
- Fins de semaine au besoin
- Bilingue
- Hospitalité
- Bar
- Régimes de participation aux bénéfices
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Customer Support Representative
Mopify —Ottawa, ON
- Fins de semaine au besoin
- Compétences en communication
Customer Service Representative and Product Testing Specialist
Impatica —Ottawa, ON
- Microsoft Powerpoint
- Anglais
- Windows
Customer Service – Parts and Service Advisor
Proslide Technology —Ottawa, ON
- De 58 000 $ à 70 000 $ par an
- Temps plein
- Microsoft Word
- Microsoft Excel
- Systèmes PGI
- Assurance Dentaire
Postuler rapidement
il y a 4 jours
Customer Service Representative
U-Haul —Ottawa, ON
- De 17,60 $ à 18,50 $ de l’heure
- Temps partiel
- Chariot élévateur
- Diplôme d'études secondaires
- Conduite de véhicule
- Régimes de participation aux bénéfices
- Jours fériés payés
il y a 8 jours
Customer Service Representative
Bemac Auto Body —Ottawa, ON
- De 20 $ à 23 $ de l’heure
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
Postuler rapidement
il y a 2 jours
Customer Service Representative (12‑Month Contract)
Saint Gobain —Ottawa, ON
- De 45 000 $ à 55 000 $ par an
- Contrat
- Service à la clientèle
- Microsoft Office
- Sens de l'organisation
Postuler rapidement
il y a 1 jour
Customer Service Representative – Service Drive
CARLING MOTORS VOLVO —Ottawa, ON
- De 40 000 $ à 50 000 $ par an
- Temps plein
- Service à la clientèle
- En présentiel
- Compétences en communication
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Bilingual Customer Experience Representative - Overnight and Weekend

Ainsworth Inc.
Ottawa, ON

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Détails du poste

Permanent

Avantages

Assurance Dentaire

Compétences

Bilingue
Français
Service à la clientèle
Anglais
Système CVC
Sens de l'organisation
Soutien à la clientèle
Compétences en communication

Description complète du poste

If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the GDI Ainsworth team today!

Job Summary:

We are looking for Bilingual (English / French) Customer Experience Representative - overnight and weekend who enjoy challenges and who love helping customers. We offer the opportunity to learn and develop your skills and talents in a rewarding career through our advancement program. At Ainsworth, our customers are our top priority. As Customer Experience Representatives (CER’s) you will believe in high-quality customer experiences. Using phone calls and emails as your everyday working tools, you will be there to listen, support and problem solve Ainsworth client’s requests from across North America.

Key Responsibilities:

Receive calls or emails requests from clients for various reasons related to service or daily operations of their sites.
Create and complete work order requests on all incoming calls and email requests.
Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner
Develop and maintain an understanding and working knowledge of all aspects of the RBAS centre with an emphasis on building automation systems
Act on incoming building automation alarms.
Provide direction and information to clients and from time-to-time service providers as required to ensure excellent coordination and execution of work with minimal disruption
The CER is to monitor the SLA commitments on all work orders and if the SLA is at risk or will not be achieved, they will raise the issue with the appropriate department.
Statistical analysis and reporting.
Build and develop solid relationships with customers, dispatchers and technical staff, in a coordinated effort to retain existing customer base and increase new sales when applicable.
Ability to manage constantly changing priorities and adapt to business needs and requirements.
Adhere to all company policies / procedures and to the Company’s Quality System operating procedures
Perform all job functions in a safe and healthful manner, abiding by and in accordance with all applicable Health, Safety and Environmental company policies and government legislation/regulations.
Perform other duties as assigned by Management.

Qualifications:

2-4 years of previous experience in a customer support role through a Contact Centre
College/university graduate or equivalent work experience
Bilingual: English / French
Experience working in HVAC/Building Automation industry or a related field is an asset.
Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required
Ability to communicate clearly and set expectations with internal and external clients
Good interpersonal and communication skills
Superior customer service skills and orientation with the willingness to actively look to help our clients
Collaborative style needed
Ability to maintain professionalism always under stressful situations
Strong organizational skills with the ability to identify problems and proactively act if needed
Ability to plan and manage work under time constraints, without direct supervision
Ability to maintain composure under stressful situations.
Must be available to attend and successfully complete a four (4) week full-time paid training program.

The pay range is $20.00 to $30.00 per hour. Actual salaries will vary based on factors such as education, experience, knowledge, skills, and abilities, as well as alignment with market data. The base salary is just one component of Ainsworth’s total compensation package, which also includes additional rewards and benefits such as short-term incentives and health insurance, among others.

This posting is for an active and current vacancy; interested applicants are encouraged to apply as soon as possible.

Why work at GDI Ainsworth?

GDI Ainsworth is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:

Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation

Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives

Flexibility: Hybrid working models, where applicable

Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

GDI Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

GDI Ainsworth is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service representative (kanata, on)

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