25 meilleures offres (collection agent) (à pourvoir)

Customer Support Agent
Roam —Toronto, ON
- De 45 000 $ à 50 000 $ par an
- Travail les jours fériés
- Service à la clientèle
- Amélioration continue
- Compétences en communication
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Agent(e) de recouvrement
Les Emballages Carrousel Inc —Boucherville, QC
- Temps plein
- Travail hybride
- Bilingue
- Microsoft Excel
- Microsoft Outlook
- Programme d'Aide aux Employés
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Full-Time Hybrid Collections Agent
EASICollect —North York, ON
- De 36 200,99 $ à 69 121,26 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Microsoft Word
- Microsoft Excel
- Congés payés
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Bilingual Customer Service Representative
Manulife —Montréal, QC
- Temps plein
- Travail hybride
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Invalidité
- Assurance Dentaire
Collection Agent
Debt Control Agency Inc —North York, ON
- De 40 000 $ à 43 500 $ par an
- Temps plein
- Vente
- Service à la clientèle
- Diplôme d'études secondaires
- Assurance Dentaire
- Assurance Vision
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il y a 14 jours
Customer Service, Credit Counsellor - Bilingual
CIBC —Montréal, QC
- Temps plein
- Télétravail
- Bilingue
- Anglais
- En présentiel
il y a 7 jours
Agent(e) Responsable, agence interne
Royal Bank of Canada —Montréal, QC
- Temps plein
- Esprit d'analyse
- Sens de l'organisation
- Compétences en communication
Customer Service Representative
Asif Khan Insurance Agency Inc. —Mississauga, ON
- 55 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Word
- Microsoft Excel
- Vente
- Assurance Dentaire
- Congés payés
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Bilingual Collection Agent
Prefera Finance —Etobicoke, ON
- De 43 500 $ à 46 500 $ par an
- 8 Heures
- Travail hybride
- Bilingue
- Microsoft Excel
- Service à la clientèle
- Assurance Dentaire
- Bourses d'Études
Postuler rapidement
il y a 3 jours
Collections Agent
The Brick —Edmonton, AB
- Temps plein
- Bilingue
- Microsoft Excel
- Windows
- Assurance Dentaire
il y a 2 jours
Agent(e) de recouvrement
Dispomed Ltee —Joliette, QC
- Temps plein
- Travail hybride
- Bilingue
- Microsoft Excel
- Systèmes PGI
- Programmes de Bien-être
- Assurance Invalidité
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Hybrid Bilingual Call Center Agent (French/English Required)
Bill Gosling Outsourcing —Barrie, ON
- 21 $ de l’heure
- Temps plein
- Bilingue
- Anglais
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Hybrid Bilingual Call Center Agent (French/English Required)
Bill Gosling Outsourcing (Main) —London, ON
- 21 $ de l’heure
- Temps plein
- Bilingue
- Anglais
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Agent de Recouvrement Tiers Bilingue
SinglePoint Group International —Montréal, QC
- 8 Heures
- Télétravail
- Bilingue
- Microsoft Excel
- Microsoft Outlook
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 8 jours
Agent de Recouvrement
Agence de Recouvrement CBSC —Montréal, QC
- 20 $ de l’heure
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Heures d'arrivée et de départ flexibles
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Superviseur de recouvrement - Recouvrements de tiers
Common Collection Agency —Laval, QC
- Fins de semaine au besoin
- Anglais
- En présentiel
- Assurance Dentaire
- Assurance Vision
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Superviseur de recouvrement - Recouvrements de tiers
Common Collection Agency —Gatineau, QC
- Fins de semaine au besoin
- Anglais
- En présentiel
- Assurance Dentaire
- Assurance Vision
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Collection Manager Needed For Nationally licensed Collection Agency
Common Collection Agency —Scarborough, ON
- Fins de semaine au besoin
- En présentiel
- Assurance Dentaire
- Congés payés
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Agent/Agente aux crédits
Colabor 2026 S.E.C. —Montréal, QC
- Temps plein
- Travail hybride
- Bilingue
- En présentiel
- Comptabilité
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 3 jours
Hybrid Call Center Agent
Bill Gosling Outsourcing —Barrie, ON
- À partir de 17,60 $ de l’heure
- Temps plein
- Compétences en communication
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Bilingual French First Party Collector
SinglePoint Group International —Toronto, ON
- 20 $ de l’heure
- Travail hybride
- Bilingue
- Microsoft Excel
- Microsoft Outlook
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1 h
Credit Supervisor / Superviseur de service de crédit
Carrier Enterprise Canada —Brampton, ON
- De 80 000 $ à 100 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Microsoft Excel
- Vente
- Assurance Dentaire
- Congés payés
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Collections Agent / Customer Service Rep
Northstar Location Services —Fort Erie, ON
- De 16 $ à 25 $ de l’heure
- Temps plein
- Diplôme d'études secondaires
- Compétences en informatique
- En présentiel
- Assurance Dentaire
- Congés payés
Postuler rapidement
il y a 2 jours
Collections Agent
Consolidated Recovery Systems —Laval, QC
- De 20 $ à 25 $ de l’heure
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Collection Officer
Partners in Credit Inc —Thornhill, ON
- De 42 000 $ à 55 000 $ par an
- Temps plein
- Microsoft Excel
- Microsoft Outlook
- Service à la clientèle
- Assurance Dentaire
- Assurance Vision
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Customer Support Agent

Roam
Toronto, ON

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Détails du poste

Permanent

Avantages

Vacances payées

Compétences

Service à la clientèle
Études postsecondaires
Zendesk
Amélioration continue
Hôtellerie
Compétences en communication
Vente au détail

Description complète du poste

About Roam

Roam is the Canadian leader in the emerging car subscription market
Since launching in 2020, we've grown rapidly and are now expanding with the vision of becoming the modern automotive group, offering subscriptions, leasing, sales, and fleet management for both consumers and businesses. Our mission is to improve the way people access and own cars because we believe mobility is an essential part of modern life.
Roam is backed by world-class investors including Mantella Venture Partners and Mistral Venture Partners. Roam is profitable, growing fast, and headquartered in Toronto, Canada, with offices and garages across the GTA.
The automotive industry is undergoing a massive transformation, from electric and autonomous vehicles to entirely new mobility models like ours. It's an exciting time to be shaping the future of transportation in Canada.
Visit Roam's Website for more information: https://roam.auto/
The Customer Support Agent is:

One of the first points of contact and the voice of our customers inside the company, surfacing insights that help internal stakeholders better serve them
Customer facing and directly responsible for delivering a best-in-class experience to Roam subscribers on a day-to-day basis
Comfortable working in a fast-paced environment and able to juggle multiple priorities appropriately
In person 5 days a week at our Etobicoke location

You will be responsible for:

Responding to inbound customer inquiries across phone, email, and chat in a professional and personable manner
Booking and confirming customer appointments for vehicle pickups, drop-offs, and service visits
Greet customers upon arrival at the service drive and accurately document vehicle concerns, service history, and requested repairs or maintenance
Schedule service appointments via phone, email, and online platforms while optimizing Roam workload
Serve as the primary liaison between customers, sales, and operations to ensure clear communication throughout the subscription process
Following up with customers on outstanding invoices (related to damages, mileage overages, overdue payments)
Triaging vehicle issues and roadside queries, and escalating to the appropriate team when needed
Capturing customer feedback and improvement requests, and sharing them with the broader team
Coordinating with the operations team to ensure all customer requests and issues are completed on a daily basis
Supporting new customer onboarding, including walkthroughs, document collection, and account setup
Helping keep the front of house welcoming and organized for incoming customers
Assisting the Customer Experience Manager with reporting, documentation, and continuous improvement initiatives

Ideal candidates have:

At least 1 year of post-secondary education/experience
Worked in customer service facing roles for a minimum of 1–2 years
Enthusiasm towards helping people and approach problem solving on a personal level
Strong written and verbal communication skills
Attention to detail and time keeping
Exceptional engagement and substantial availability during peak seasons (summer holidays, spring break, winter holidays)
Strength to adapt and prioritize unexpected changes or emergency tasks
A highly motivated, proactive, 'Get it Done' attitude

People best for this role have previously worked as, or have experience using the following tools:

A retail sales associate in a high-volume, customer-facing environment
A call centre or contact centre agent comfortable using digital tools and workspaces
A customer service representative at a dealership, rental agency, or similar
A customer facing administrator/coordinator
A front desk or guest services associate in hospitality
Comfortable using Zoho, Zendesk, or other similar CRMs

Our team culture

We're a tight-knit, ambitious team led by experienced entrepreneurs and operators! We thrive on solving complex problems, moving fast, and delivering a remarkable customer experience. We also offer a comprehensive benefits plan and 4-Weeks paid vacation!
We value:

Extreme ownership
Curiosity and a growth mindset
Collaboration and kindness
Focus and resilience
A sense of humour

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : collection agent

About Roam

Our team culture

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