25 meilleures offres (responsable des livraisons, ccaas, ottawa, on) (à pourvoir)

CCaaS Tech Consultant
Accenture —Ottawa, ON
- De 36,25 $ à 60,29 $ de l’heure
- Temps plein
- Travail hybride
- DevOps
- Ingénierie
- AWS
Spécialiste principal bilingue, Sécurité des applications
CMHC —Ottawa, ON
- De 104 180,28 $ à 130 225,36 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Compétences en communication
Functional Lead - CCaaS
Accenture —Ottawa, ON
- De 108 800 $ à 220 400 $ par an
- Temps plein
- Travail hybride
- Microsoft Powerpoint
- Microsoft Excel
- Anglais
Directeur des ventes et opérations
LOU-TEC GROUP INC. —Gatineau, QC
- Travail hybride
- Leadership
- Jours fériés payés
- Programme d'Aide aux Employés
Postuler rapidement
Gestionnaire principal / Responsable du groupe, OneStream
Accenture —Ottawa, ON
- De 142 050 $ à 292 000 $ par an
- Temps plein
- Travail hybride
- Oracle
- Vente
- Anglais
il y a 13 jours
Spécialiste principal bilingue, Rendement et planification des TI
CMHC —Ottawa, ON
- De 104 180,28 $ à 130 225,36 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Analyse de données
- Anglais
il y a 9 jours
CCaaS Tech Lead
Accenture —Ottawa, ON
- De 108 800 $ à 220 400 $ par an
- Temps plein
- Travail hybride
- AWS
- Baccalauréat
- APIs
Superviseur de projet / Project Supervisor
First Onsite —Gatineau, QC
- Temps plein
- Microsoft Office
- Sens de l'organisation
- Construction et rénovation
Postuler rapidement
Responsable d'applications optimisées par l’IA — Gestionnaire principal
Accenture —Ottawa, ON
- De 119 700 $ à 247 800 $ par an
- Temps plein
- Azure
- DevOps
- Anglais
Responsable du processus « Procure to Pay » SAP S/4
Accenture —Ottawa, ON
- De 99 450 $ à 209 900 $ par an
- Temps plein
- Anglais
- Baccalauréat
- Leadership
Gestionnaire-conseil en données et IA - Secteur bancaire
Accenture —Ottawa, ON
- De 108 800 $ à 220 400 $ par an
- Temps plein
- Azure
- Doctorat
- Informatique
Proposal and Contract Specialist / Spécialiste des propositions et des contrats
CallTower, Inc. —Ottawa, ON
- Microsoft Powerpoint
- Bilingue
- Informatique
Postuler rapidement
Coordonnateur(trice) des mises en production (Gestion des environnements)
CMHC —Ottawa, ON
- De 73 555,31 $ à 91 944,14 $ par an
- Temps plein
- Travail hybride
- DevOps
- Anglais
- Sens de l'organisation
Facteur - Agent de livraison - Hull/Aylmer
Canada Post —Hull, QC
- 23,81 $ de l’heure
- Temporaire
- Bilingue
- Service à la clientèle
- Anglais
GESTIONNAIRE DE PROJET – DÉVELOPPEMENT
CARGO —Chelsea, QC
- De 130 000 $ à 160 000 $ par an
- Temps plein
- Travail hybride
- Bilingue
- AutoCAD
- PMP
- Congés payés
- Heures d'arrivée et de départ flexibles
Postuler rapidement
Solution Architect - CCaaS - Service
Accenture —Ottawa, ON
- De 108 800 $ à 220 400 $ par an
- Temps plein
- Oracle
- DevOps
- Anglais
Gestionnaire, génie logiciel
COMTECH TELECOMMUNICATIONS —Gatineau, QC
- Bilingue
- Informatique
- Anglais
Postuler rapidement
7 h
Spécialiste principal bilingue ServiceNow GSTI (Gestion des incidents)
CMHC —Ottawa, ON
- De 104 180,28 $ à 130 225,36 $ par an
- Temps plein
- Travail hybride
- Bilingue
- Anglais
- Amélioration continue
Warehouse Worker
UPS —Vars, ON
- Temps partiel
- Expérience en entrepôt
- Heures d'arrivée et de départ flexibles
il y a 2 jours
Manager, Software Engineering
COMTECH TELECOMMUNICATIONS —Gatineau, QC
- Temps plein
- Bilingue
- Informatique
- Ingénierie
Postuler rapidement
7 h
Chauffeur et Livreur (Classe 3)
Linde —Ottawa, ON
- À partir de 53 050 $ par an
- Temps plein
- Conduite de véhicule
Live Experience Production Director - Fever Originals
FeverUp —Ottawa, ON
- Bilingue
- Anglais
- Esprit d'analyse
- Assurance Dentaire
Postuler rapidement
Conseiller d'affaires principal, Réseau régional
Investissement Québec —Gatineau, QC
- Temps plein
- Travail hybride
- Anglais
- Baccalauréat
- Déplacements à prévoir
- Programmes de Bien-être
- Congés payés
il y a 3 jours
(Ottawa Remote) Bilingual Automotive Accounting Specialist - Training and Implementation
PBS Systems —Ottawa, ON
- 4 800 $ par mois
- Temps plein
- Télétravail
- Bilingue
- Microsoft Word
- Microsoft Excel
- Jours fériés payés
- Assurance Dentaire
il y a 1 jour
Live Experience Producer - Fever Originals
FeverUp —Ottawa, ON
- Bilingue
- Anglais
- Esprit d'analyse
- Assurance Dentaire
Postuler rapidement

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : responsable des livraisons, ccaas (ottawa, on)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

CCaaS Tech Consultant

Accenture
Ottawa, ON

Postuler dès maintenant

Détails du poste

Temps plein

Compétences

CI/CD
Authentification
Logiciel d'entreprise
DevOps
Ingénierie
Taxonomie
AWS
Baccalauréat
APIs
Agile
Test unitaire

Description complète du poste

We Are:

Accenture Song, a new breed of agency that’s all about the experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.

The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand’s voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.

The Work:

The CCaaS Tech Consultant supports the design, build, and delivery of contact center and agentic AI solutions, contributing hands‑on technical analysis across CCaaS platforms, agentic workflows, integrations, and cloud environments. The role bridges functional intent and technical execution, working closely with Solution Architects, AWS / CCaaS specialists, and delivery teams to translate requirements into implementable technical artifacts.

This is a delivery‑oriented role, ideal for practitioners building depth in cloud‑based contact centers, agentic AI architectures, and enterprise integrations within large‑scale transformation programs.

Key Responsibilities

CCaaS Technical Support

Support the technical design and configuration of CCaaS platforms (e.g., Amazon Connect, Genesys, NICE) across routing, IVR, queues, digital channels, and reporting.
Assist with documenting AS‑IS and TO‑BE technical architectures, platform capabilities, and configuration dependencies.
Support CCaaS migration and modernization initiatives, including environment readiness and foundational setup.

Agentic AI & Automation Support

Support the documentation and implementation of agentic AI workflows, including:
- Agent orchestration and hand‑offs
- Intent recognition and conversation flows
- Tool and system interactions (front‑ and back‑office)
Assist in defining technical workflows for pre‑identified agentic use cases, including data sources, integrations, and dependencies.
Work closely with architects and AI specialists to align agentic designs with platform and cloud constraints.

Integration & Data Enablement

Support analysis and documentation of system integrations between CCaaS platforms and enterprise systems (CRM, core banking, authentication, analytics).
Assist with API mapping, data flows, and dependency identification.
Contribute to technical input for security, resiliency, and operational considerations.

Delivery & Environment Support

Assist with cloud and environment setup activities in coordination with technical leads (e.g., AWS landing zones, connectivity, access).
Support build, configuration, unit testing, and defect triage.
Assist with SIT/UAT preparation and technical validation activities.

Documentation & Governance

Produce and maintain technical artifacts, including:
- Technical workflows and diagrams
- Integration inventories
- Configuration and build notes
Ensure technical documentation aligns with internal delivery standards and agreed engagement scope.
Support risk, issue, and dependency tracking from a technical perspective.

Basic Qualifications:

2–4 years of experience in a Technical Analyst, Associate Consultant, or Engineering support role.
Hands‑on exposure to contact center technologies, cloud platforms, or enterprise systems.
Experience supporting technical delivery activities and documentation.
A University degree is required for this position.

Foundational understanding of CCaaS platforms and contact center architectures.
Exposure to agentic or AI‑enabled solutions, such as virtual agents, automation, or decision support.
Familiarity with how conversational experiences connect to backend systems and data.

Working knowledge of:
- Cloud concepts (preferably AWS)
- APIs and system integrations
- Basic troubleshooting and log analysis
Comfortable reading and contributing to architecture diagrams and technical flows.

Experience working in agile or hybrid delivery environments.
Strong collaboration skills with architects, engineers, and functional teams.
Detail‑oriented and delivery‑focused mindset.

Nice to Have:

Experience supporting CCaaS migrations or Amazon Connect implementations.
Exposure to agentic AI frameworks or automation platforms.
Financial services or regulated‑environment experience.
Familiarity with DevOps, CI/CD, or infrastructure‑as‑code concepts.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Hourly Salary Range
British Columbia/Ontario $36.25 to $60.29

Postuler dès maintenant

Affinez votre recherche

responsable des livraisons, ccaas emplois - ottawa, on

CCaaS Tech Consultant

Spécialiste principal bilingue, Sécurité des applications

Functional Lead - CCaaS

Directeur des ventes et opérations

Gestionnaire principal / Responsable du groupe, OneStream

Spécialiste principal bilingue, Rendement et planification des TI

CCaaS Tech Lead

Superviseur de projet / Project Supervisor

Responsable d'applications optimisées par l’IA — Gestionnaire principal

Responsable du processus « Procure to Pay » SAP S/4

Gestionnaire-conseil en données et IA - Secteur bancaire

Proposal and Contract Specialist / Spécialiste des propositions et des contrats

Coordonnateur(trice) des mises en production (Gestion des environnements)

Facteur - Agent de livraison - Hull/Aylmer

GESTIONNAIRE DE PROJET – DÉVELOPPEMENT

Solution Architect - CCaaS - Service

Gestionnaire, génie logiciel

Spécialiste principal bilingue ServiceNow GSTI (Gestion des incidents)

Warehouse Worker

Manager, Software Engineering

Chauffeur et Livreur (Classe 3)

Live Experience Production Director - Fever Originals

Conseiller d'affaires principal, Réseau régional

(Ottawa Remote) Bilingual Automotive Accounting Specialist - Training and Implementation

Live Experience Producer - Fever Originals

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : responsable des livraisons, ccaas (ottawa, on)

Related Searches

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact